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Copyright © 2006 - 2013 by NECON Inc.

NECON’s Shelter Guide and Bus Pass Program:Addressing transportation barriers for the homeless…

National Emergency Communications Organization Network Inc. (NECON)250 West First St. Ste. 336Claremont, CA 91711Debra Watkins, Executive DirectorCell 714-654-8078

Copyright2016DebraWatkins 1

Copyright © 2006 - 2013 by NECON Inc.

What does the homeless need?

Copyright2016DebraWatkins 2

Over670,000Americansarehomeless.48millionpeoplegohungryeverynight.46.2millionAmericansliveinpoverty.Whatdothehomelessneed?

ü EmergencyShelterü Housingü Transportationü FoodandClothingü MedicalCareü Informationü Communication

üH.E.L.P.Thesamethingsweallneedduringaemergencyordisaster…

Copyright © 2006 - 2013 by NECON Inc.

What does the homeless need?

Copyright2016DebraWatkins 3

GoodAfternoon everyone,andwelcometotoday'swebinar,addressing transportationneedsandbarriersforthehomeless,unescortedyouth,veterans.AlsowewillbereviewingNECON’scommunications toolsandtheextremeweatheremergencyshelterguideprogram.

Copyright © 2006 - 2013 by NECON Inc.

WebinarAgenda

Copyright2016DebraWatkins 4

WelcomeIntroduction- WhatisNECON?

- StatedPurpose- Mission- History– Firstdeployed- NECON’snetwork, IVR,Shortcode,SMSgatewayandenterpriseplatform- AbriefintroductiontoNECON’scommunicationtoolsandlibraryofgraphics

ElNinoPreparedness- Extremecoldweathershelterguideprogram

ExampleofBusPassProgram- Examplesforspecifichomelessbusprogramsby(city,route,region,provider).

ExampleofCityPrograms- Extremeweathershelterguideprogramandpublicsafetyprogramsbyzone

OtherNECONPrograms- HomelessEmergencyLifelineProgram,IMSafeandWellRegistry,SilverAlert

Copyright © 2006 - 2013 by NECON Inc.

What is N.E.C.O.N.?

NECON is the National Emergency Communications Organization Network, Inc.a non-profit 501-C3 public benefit organization focused on assisting all first responders, victims, families, and homeless involved in a disaster event.

NECON's platform is a uniqueall-disaster notification system providing

better tools for better communication.

Copyright2016DebraWatkins 5

Copyright © 2006 - 2013 by NECON Inc.

What is NECON’s stated purpose?

Copyright2016DebraWatkins 6

• Thepurposeofourorganizationistoalleviatetheburdensofgovernmentbyfacilitatinganemergencypreparedness,notification,andemergencycontactandvictim--identificationprocessforfamilies,homelessandindividuals.

• NECONprovidesgovernmentalagencies,firstrespondersandorganizationswithrealtime disastercommunicationtoolsandmassalertdeliverysystems, throughasecuredcommunicationplatform.

• Further,ourpurposeistoimprovecommunicationandcollaboratemoreeffectivelythroughinnovativeprograms,reliablemobilecommunicationsbefore,during,andafteradisaster.

• Lessentheimpactoftragedyforvictims,families,andothersbyprovidingexpedientdisasterrecoveryinformationandaccuratemeansoflocatingthosemissingduetotragedy,andtoaidinthepreservationoflife.

Copyright © 2006 - 2013 by NECON Inc.

When was NECON first deployed?

Copyright2016DebraWatkins 7

NECON’Smissionwasestablishedin2005,andtheplatformwasdeployed in2008incollaborationwithVortex2,NationalScienceFoundation (NSF),NationalOceanicandAtmosphericAdministration (NOAA),NationalWeatherCenterandaarmadaofhundreds ofglobalscientistsand10mobileradars,including:

• DopplerOnWheels(DOW)fromtheCenterforSevereWeatherResearch(CSWR),

• SMART-RadarsfromtheUniversityofOklahoma,

• NOXPradarfromtheNationalSevereStormsLaboratory(NSSL),

• RadarsfromtheUniversityofMassachusetts

• OfficeofNavalResearchandTexasTechUniversity(TTU),

• 12mobilemesonet instrumentedvehiclesfromNSSLandCSWR

• 38deployableinstruments includingSticknets (TTU),Tornado-Pods(CSWR),4disdrometers (UniversityofColorado(CU))

• Weatherballoonlaunchingvans(NSSL,NCARandSUNY-Oswego),

• Unmannedaircraft(CU)• Damagesurveyteams(CSWR,Lyndon State

College,NCAR),and• Photogrammetryteams(Lyndon State

Copyright © 2006 - 2013 by NECON Inc.

What was NECON’s first program mission?

Copyright2016DebraWatkins 8

Tofindadisaster!….DuringNECONfirstdeployment ourvirtualsystemwasfullyoperationalandnomadicwithnohomebase,much likeduringamajordisasterasdepictedinthefamousmovie“Twister”…NECON’steamandscientistsroamedfromstatetostatefollowing severeweatheroutbreaks, tornados, thunderstorms, flashfloods, highwindstormsandsupercellsthrough thePlains.

Ourprogram’smissionwastoimprovecurrentwarningssystemthathaveonlya13minuteaverageleadtimeanda70%falsealarmrate.

Canwemakewarningsmoreaccurate?YESCanwewarn30,45,60minutesahead?YES

Copyright © 2006 - 2013 by NECON Inc.

CollectiveKnowledgeandExperience

Copyright2016DebraWatkins 9

NECON’steamhasoveradecadeofcollectiveknowledgeandexperiencethatgivesourorganizationauniqueadvantageinproviding therightenterprisedisastercommunication toolsandstreetoutreachprogramsforyourcommunity, includinghomelessemergencypreparednesseducation,support andreferralservicesto:

• CommunitiesOutreach• HomelessProviderOrganizations• GovernmentAgencies• FirstResponders• Faith-basedorganizations• Foodbanks• ReentryProgramsandProbation• CountyHospitals• MentalHealthProviders• VeteransOrganizations

Copyright © 2006 - 2013 by NECON Inc.

Userfriendlycommunicationtools

Copyright2016DebraWatkins 10

NECONisabletoprovidethemostvalueaddedprograms,anduserfriendlycommunicationtools.

Copyright © 2006 - 2013 by NECON Inc.

What is NECON’s system tools?

NECON’scommunications toolsareremovingbarriers, improvingHealth&PublicSafety,andmitigating thepublic’sexposuretoextremeenvironment risksthrough:

• Awelllaidfoundation ofrealtimecommunication toolsforamoreaccuratelymanagedprogramsandprocess…

• Enablingyoutogetconnectedtoyourcommunityandhomelessclients…stayconnected…andgetrealtimeinsightregarding theirneeds…

Copyright2016DebraWatkins 11

NECONisabletoprovideuserfriendlycommunicationtools,withconvenientaccessandmanaged24hoursaday,7daysaweek,365daysayearthroughoursecureT4hostingenvironments(nodes).

Copyright © 2006 - 2013 by NECON Inc.

Why use NECON’s tools?

1.Weprovidehighavailabilityenterprisewirelessandwebcommunicationsatafractionofthecostbecausewecutoutalloftheprofit centersandfocusedonsecurity,reliabilityandaccessibility.

2.ThereisNOperemail,SMS(text)orShortCodeprovisioning cost,therefore itmakesiteasytoplananddeployanyemergencypreparednessandcommunityoutreachprogram,including advertisingandmarketingcommunication, orsocialmediachampagnesonamomentsnotice.Theonly limitationisyour imagination.

3.NECONhasdevelopeduserfriendly automatedIVRmenuauthoring andwebpublishing toolsthatareeasyandfun touse.Thissavesyouragencyororganizationtime,millionsofdollarsinwebapplicationprograming costandlicensing fees.

Copyright2016DebraWatkins 12

AbriefintroductiontoNECON’ssystemtools...Andwhatsetsusapartfromanyothercommunicationserviceorprovider.

Copyright © 2006 - 2013 by NECON Inc.

Why use NECON’s tools?

4.NECON'scommunicationstechnology isNOTadownloadable application,andworksonallwebenabledorwirelesshandsets, cellphones, computers, tablets,etc...Itisidealfordisasterandemergencycommunicationbecauseitusesminimalbandwidthandcellphonehandsetprocessingwhichextendsthelifeofyourbatteryandorpowersupply.

5.NECON'sautomatedInteractiveVoiceResponse(IVR)menu toolsandautomatedcalldistribution platformdoesnothaveanyexpensiveintegrationcostbecauseitactsasaoverlayonyourcurrentcommunication system(largeorsmall)and/ornetwork.

Thisunique featurerapidlyexpandsthecapacityofexisting2-1-1,informationandreferral(I&R)systems,callcentersandpushorpullinfo.Nolongerwillthepublicexperience theircalldropped, longon-holdandwaittimes.

Enablingoperatorstobetterservethecommunityandsendunlimited information viaemailorTEXTtothecalleratnoextrafee.

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins

Why use NECON’s tools?

Improvemasscommunicationbetweenagencies,firstresponders,

stakeholdersandthepublic.

• Sendtextandemailsatnopermessagecharge

• Send1to500,000ormoremessagesperhour

• Createaccuratereportsinminutes

Copyright © 2006 - 2013 by NECON Inc.

Example of national network gateways

Copyright2016DebraWatkins

AdvancedAMBERAlert(Photosandvideoalertsofmissing)

SilverAlert(Missingadultsandseniorsalerts)

Violet Alert(Homelessemergencynotification)

Copyright © 2006 - 2013 by NECON Inc.

NECON’s NATIONWIDE NETWORK FOOTPRINT

Copyright2016DebraWatkins

NECON

NECON’snodesarescalableandwillcreatejobsforourVeterans.Ourgoalistoinstall66nodesnationwide, employ

2,096,270Veteransfull timeannually**.

NECON

**55Veteranspercity35,000cities- 1,925,000 jobs,55Veteranspercounty 3,114counties – 171,270jobs

NECON

NECON NECON

NECON

*NECON’s current 6nodelocations.

Copyright © 2006 - 2013 by NECON Inc.

HelpingHomelessFamiliesandIndividuals

Copyright2016DebraWatkins

NECON’ssmarteremergencymanagementsolutionsuseproprietaryanalyticsenginestoautomaticallyprocessthedataandtranscodesthemediatobeviewableonallwirelessorwebenableddevises,andprovide intelligentinsightsintokeyperformanceindicatorsandtrends.Thisprovidesstakeholders,firstrespondersandthepublicwithrealtimedataquality,notjustdataquantity.NECON’semergencycommunicationsolutionsandprogramsaredesignedtoeasilyintegrateand/oractasanoverlaytoenhanceexistingemergencyandcommunicationsystems,andcallcenters.

Whenusedasaoverlaytoyourcurrentreverse9-1-1emergencynotificationsystem,211or“Information&Referral”callcenters,NECON’splatformenablesenhancedIVRmenus,automatedcallrouting,dataandrichmediacontentcanbepushedtoorpulledtothecaller.NECON’splatformincludessecureCRMtools,accuratereportingandaggregateyourexistingandfuturedata—suchas,timeanddate,callerid,GPSlocation,callerinformationrequested,systemstatus,andcaptureswhatinformationwassenttotheindividual,group,orpublicbefore,duringandafteradisaster.

Puttingrealtimeinformationwhereit’sneededwhenit’sneeded.

Copyright © 2006 - 2013 by NECON Inc.

HelpingHomelessFamiliesandIndividuals

Copyright2016DebraWatkins 18

Imaginearecentlyhomeless familyorchild,strugglingtosurvive inahostile andunfamiliarorunsafeenvironment.Thisscenarioisunfortunately arealityforafastgrowingnumberofAmericanfamilies, veteransandchildren;duetothecurrenteconomicclimate,lackofaffordablehousing, domestic violence, immigrationandrecentnatural/manmadedisasters.Oftentimes,thesefamiliesandchildren lacktheexperienceandknowledgenecessary tosurvive onthestreetsorfindhelp.

NECON’s emergencyalertandcommunicationplatformcansend thesefamilies andindividuals information regardingtransportationproviders, busschedules, localemergencyalerts,terroristalert,extremeweatheralerts,includingshelterlocations, housing info,foodpantries, afterschool programs,andotherresourcesdesignedtohelpourstrugglinghomeless. ThroughNECON’s uniquecommunication platform,thehomeless andyouthwillhavealifeline toassistthemduringemergencies,extremeweatheranddifficult times.

37%ofthehomelessarefamiliesandchildren,while63%areveteransandindividual adults.

Copyright © 2006 - 2013 by NECON Inc.

National Emergency Communications Organization Network, Inc.is a non-profit 501-C3 public benefit organization focused on assisting all first

responders, victims, and families involved in a disaster event.

Copyright2016DebraWatkins 19

NECON’sEmergencyAlertProgram

HelpingLocalCommunityOrganizations

Therearenumerous communityandfaith-basedorganizationsdedicatedtoimprovingthelivesofournation’sgrowinghomeless population.Unfortunately, theseorganizationslacktheresourcesnecessary tomaintaineffectivecommunicationswiththehomeless population theyserve.Whenrealitiesonthegroundchange,suchasthelocationoffoodservices, orshelterbedscapacities;organizationsneedtheability toconveythisinformationtothehomeless inrealtimenotdayslater.ThroughNECON’sEmergencyAlertsandIVRsystem,thehomeless cancallatollfreenumberforcurrentinformationspecific totheirlocationandneeds.Agenciesandorganizationscanquickly sendshortcodemessageswithrichmediacontent,alertingthehomelesspopulation tochangesinpublicservices, transportation, extremeweathershelters,mapsofunsafeareastoavoid,aswellasalertsandillustratedtipstostaysafeandinformed.

NECONImprovesCommunicationsBetweenLawEnforcementAgencies,Faith-basedOrganizations,StakeholdersandtheHomeless…

Oneofthemainchallengesaffectingorganizationsassisting thehomeless isthelackofcommunicationbetweenvariousgroups.Acommonproblem is,differentgroupshavingeitheranover,orunderutilizationofresourcesandshelterbeds.ThroughNECON’s communicationplatform,organizationscaneffectivelycommunicatewithoneanothertoimprovethedistributionofresourcesandservices.Staffatonehomeless shelterorpantrycaninformtheircolleaguesinneighboring citiesaboutresourcesavailableonarealtimebasis.Essentially,NECON’sAlertprogramandsecureCRMhomeless registrycanhelpcommunitybasedorganizationsimprovetheefficiencyoftheirresources,andincreaseawarenessabouttheirorganization’smission, servicesandprograms.

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 20

MoreEffectiveandSecureCommunicationDuringaDisaster

TheNECONplatformprovidesasafe,secureandprivatemethodofcommunicationsformembersofanorganization,firstrespondersandlawenforcement.

Inadisasterevent,the linesofcommunicationareoftenthefirstmajorimpedimenttoeffectiveemergencyrelief.Organizationsdeliveringaidinsuchdifficultenvironmentsrequiresecureandefficientmeansofalertingmedicalandemergencyservices,theirstaff,volunteers,andthehomeless,aswellasthemediaandgeneralpublic.

ByintegratingNECON’splatformintoyouremergencycommunicationsandhomelessoutreachprogram,youcanhelpprotectthepublicandyourorganizationagainstanydisruptionincommunicationsthatmayoccur.

Forexample:Bydoingthis,membersofateamorgroupcansend thisinformationtotheirsuperiors viaasecureSMS/Email/Both toreviewphotos, videos, informationandassess theissue.Astheirsuperiorsevaluatethedata,theFirst-responder cancontinuetohelpinputtingoutthefires,directingassets, andattendingtoinjured civilians, etc…NECONenablesincreasedpublic safetybecausetheycanreceiveandshareInformationwithotherfirst-responders acrossorganizational,CityandCountyboundaries.

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 21

MoreEffectiveandSecureCommunicationDuringaDisaster

CommunicationsentviaNECON’shighavailabilityenterprisecommunicationplatformissecureandprivate,unlikethecurrenthandradiomethodsusedbylawenforcementandfirst-responders.

Publicsafetyradiosystems(suchasthoseusedbypolice, firefightersandemergencymedicaltechnicians)operateinseveralportions ofthe700MHzto800MHzband.Thisbandwidth isalsohometocommercialwirelesscarriersandprivateradioscannerlisteningsystems,whichmaycompromisepublicsafetyintheeventofaterroristattack,simplyput…thebadguyscanlistentoo.NECON’semergencycommunicationplatformpreventsthebadguysandmediaforlistening inonyourmissioncriticalinstructions.

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 22

CreateandSendSecureCommunicationDuringaDisaster

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CreateandSendSecureCommunicationDuringaDisaster

Copyright © 2006 - 2013 by NECON Inc.

NECON’scommunicationplatformandfreehomelessregistrycansupportcoordinatedassessmentandre-entryprograms,andyourCoC’sservices:

ü Improvedcommunicationsenableshousingandserviceprovisiontobefocusedontheneedsofthepeople itserves,creatingamoreclientfriendlyfocusedenvironment

ü Minimizethetimeandfrustrationpeoplespendtryingtofindassistance,shelter,food,jobsandtransportation.

ü Maximizetheuseofavailablesystemresources,includinglocalcommunityoutreachgroups,programs,hotlinesandmainstreamresources,tomeettheirneeds.

ü Capturedata,identifyandquantifyhousing,transportation,andservicegaps,andanyareasthathaveunderorexcesscapacity.

ü Virtualaccesspointsto information,referralstocentralintake– singleormultiplelocationsthroughout thegeographicarea.Nomoredroppedcallsorwrongdooraccess

ü Createspecialsubpopulationprograms,alertsandconsiderations(forexample:survivorsofdomesticviolence,veteransandunescortedyouth)

Sendrealtimeinformationandrichmediacontentinasingletextmessage

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Copyright © 2006 - 2013 by NECON Inc.

HelpingIndividualsandCommunities

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Examplesofrealtimeinformationandmediasenttothehomeless:

• EvacuationMaps

• Transportationinfo

• Busschedules

• Routechanges

• Emergencyservices

• Providerinfo

• Homelessshelter

• Photos/Videos/Graphics

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 26

ExampleofNECON’sstreetoutreachclientmanagementtools

NECON’scommunicationplatformprovidesasafeandmoresecureprivatemethodofclientmanagement tools,andcommunicationbetweenvolunteers,membersofanorganization, firstresponders, lawenforcement,andthepublic regardlessofaclient’slocationwithinageographicarea.

TheprimarypurposeofNECON’scoordinatedcommunicationsystemistomakerapid,effective,accurate,andconsistentclient--to--emergencyshelter/housing andservicematches—regardlessofaclient’slocationwithinageographicarea.

Copyright © 2006 - 2013 by NECON Inc.

ActualEmergencyAlertsentfromNECON’ssystemonDecember2,2015

Other TEXT Systems and 211 arenot capable of sending multiple photos and videos in one text message or email due to limited bandwidth and other issues.

Copyright2016DebraWatkins 27

Only NECON’s system can:• Send content-rich messages that

can be viewed on all screens (computer, mobile, tablets, virtually any handheld device, PDA, etc.)

• Is a wireless communications system that is also an additional tool for first responders and for the public, should other forms of communication fail.

Copyright © 2006 - 2013 by NECON Inc.

FASTERPROGRAMDEVELOPMENTANDCOSTEFFECTIVEDEPLOYMENT

28Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHEREMERGENCYSHELTERGUIDEPROGRAM

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NECONprovidesGreenECOFriendlyITSolutions,andLowersDirectCosts.

By using NECON’s library of illustrated emergencypreparedness messages, fun graphics, multi media andIVR authoring tools, and existing resources moreproductively, you will see improved campaign messagingand comprehension, more effective agency branding anda reduction in printing cost. NECON enables you to reacha greater audience, specific demographics or groups.

Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHEREMERGENCYSHELTERGUIDEPROGRAM

Copyright2016DebraWatkins 30

ByusingNECON’slibraryofgraphicsandillustratedemergencypreparednessmessages,videos,multimediaandIVRauthoring tools,publichealthprogramscanbedeveloped inminutesnotdays.Forexample:thecounty’sFluseasonhealthandsafetyprogramscanbesenttothepublicviaemail,Textmessage,IVRandorshortcode.Including linkstothecountywebsiteandmapstoFreeFlushotsproviders.

Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHEREMERGENCYSHELTERGUIDEPROGRAM

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ExtremeColdTemperatures

Coldtemperaturescanaffecttheentirecountryinwinter,butextremecoldcanbeespeciallydangerous.Morethan1,300peopledieeachyearfromhypothermia.Hypothermia setsinwhenyourbody’s temperaturedropsbelow95degrees.Frostbitemaydeveloponexposedskinwhentemperaturesarebelow freezing.Strongwindscombinedwithbelowfreezingtemperaturescanmakefrostbiteoccurevenquicker.

Thehomelessaremorevulnerabletosufferduring extremetemperatures,thereforethe“ExtremeColdWeatherShelterGuide”wasdevelopedanddistributed tothehomeless inpreparednessofElNinoandduring thePoint-in-TimeCount.

Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHEREMERGENCYSHELTERGUIDEPROGRAM

Copyright2016DebraWatkins 32

NECON’senterprisecommunicationsplatformeliminatestheneedtoreprintthe“ExtremeWeatherEmergencyShelterGuide”everytimeachangeinservicesorprovidersismade.

Newemergencyshelterlocationsandserviceproviderscanbeaddedtotheelectronicversionoftheguideandattachedtoaunique“shortcode”andtheinformationcanalsobeaccessedviaaunique tollfreenumber linkedtoNECON’sInteractiveVoiceResponse(IVR)callcenterandSMSgateway.

Thenewinformationcanbesenttothehomelessviatextmessageusingtheuniqueshortcodelistedon thebackoftheshelterguideviaNECON’senterpriseSMSgateway.

Copyright © 2006 - 2013 by NECON Inc.

ExampleoftheEXTREMEWEATHEREMERGENCYSHELTERGUIDE?

FRONT BACK

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Copyright © 2006 - 2013 by NECON Inc.

SHELTERGUIDEwithNECON’sSHORTCODEandIVRFEATURE

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Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHERSHELTERGUIDEWITHNECON’SSHORTCODE

BACK

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NECON’suniqueshortcodeenablesthehomelesstogetrealtimeinformationwithgraphics,shelterphotos,locations,Maps,transportationinfo,busschedules,busPASS,News,andEmergencyAlerts!

SHORTCODE6-7-3

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 36

EXAMPLEofNECON’sSHORTCODEandIVRFEATUREDCUSTOMGRAPHICS

Copyright © 2006 - 2013 by NECON Inc.

EXTREMEWEATHEREMERGENCYSHELTERGUIDEPROGRAM

Copyright2016DebraWatkins 37

Copyright © 2006 - 2013 by NECON Inc.

HOMELESSBUSPASSANDEXTREMEWEATHERSHELTERGUIDEPROGRAMBRANDING

Copyright2016DebraWatkins 38

TheHomelessBusPassandExtremeWeatherShelterGuideprogrambrand helpsyouconnectwithyour sponsors,homelessandcommunityemotionally.

Agood brand connectswithpeopleatanemotional level,theyfeelgoodwhentheysponsorandusetheEXTREMEWeather programbrand.

Sponsoring homelessprogram isanemotionalexperienceandhavingastrong brand helpspeople feelgoodatanemotional levelwhentheyengagewiththehomeless,organization, transportationprovidersandcommunity.

Whycreateauniqueprogrambrand?

Copyright © 2006 - 2013 by NECON Inc.

HOMELESSBUSPASSANDEXTREMEWEATHERSHELTERGUIDEPROGRAM

FRONTOFSHELTERGUIDE

Copyright2016DebraWatkins 39

FRONTOFBUSPASS

SHELTERGUIDEandBUSSPASSwithNECON’sSHORTCODE

Copyright © 2006 - 2013 by NECON Inc.

HOWNECON’SSHORTCODEANDIVRENHANCESTHEBUSPASS

BACKOFBUSPASS

Copyright2016DebraWatkins 40

TheBusPassSponsor ’sLogoorAdvertisement isprintedonthebackofthebusspassandwillincludedauniqueshortcode formoreinformation.Thesponsorshipandadvertisingdollarscollected willbeusedtofundthe“OneTime” usebuspassprogramandprovidelongtermsustainability. Thetransportationproviderswillbepaidmuchlikethehousingvoucherprogram.

Thetransportation providerwillsubmitthebuspassescollected bythebusdriverforreimbursement andtheHOPE

team, faithbasedorganizationandshelter providerswill givethebuspasstothe homeless.

BusPassSponsor’sLogo/Advertisement

Copyright © 2006 - 2013 by NECON Inc.41

FRONTOFBUSPASS

BUSPASSEXAMPLE:ByRegionandTransportationProvider

Copyright © 2006 - 2013 by NECON Inc.

BUSPASSWITHOUTTRANSFER

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BUSPASSWITHTRANSFERTICKET

BUSPASSEXAMPLE:ByRegionandTransportationProvider

Copyright © 2006 - 2013 by NECON Inc.

PERFERATION

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BUSPASSEXAMPLE:WITHTRANSFERTICKETATTACHED

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 44

BUSPASSEXAMPLE:WITHTRANSFERTICKETANDSHELTERPASS

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 45

BUSPASSEXAMPLE:WITHTRANSFERTICKETANDSHELTERPASS

Copyright © 2006 - 2013 by NECON Inc.Copyright2016DebraWatkins 46

BUSPASSEXAMPLE:ByRegionandTransportationProvider

Copyright © 2006 - 2013 by NECON Inc.

!!

!

High Desert !

Adelanto,!Apple!Valley,!Barstow,!Hesperia,!Helendale,!Lucerne!Valley,!Phelan,!San!Bernardino,!Victorville,!&!Wrightwood !

http://vvta.org/,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Organization!LOGO/ADVERTISING!

Main!Number:!(562)!435K3666!Toll!Free: (888)!562K5442!

Our,clinics,offer,special,accommodations,and,services.,Everyone,is,welcome.,Contact,Molina,Health,Care,Clinics,at:,,!

www.molinahealthcare.com,

Please call Toll Free: 1-877-480-2110 Enter Code 6-7-3 or call 2-1-1 to get up to date BUS SCHEDUALS,

EVACUATION ALERTS and find EMERGENCY SHELTER LOCATIONS

Organization!

CENTRAL AREA !

Montclair,!Upland,!Ontario,!Chino,!Chino!Hills,!Rancho!Cucamonga,!Fontana,!Rialto,!Bloomington,!Colton,!San!Bernardino,!Loma!Linda,!Highland,!Redlands,!Grand!Terrance,!Yucaipa!http://www.omnitrans.org/,!

T:![Your!Phone]!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

MOUNTIAN AREA !Crestline,!Lake!Arrowhead,!Highland,!San!Bernardino,!Big!Bear,!Erwin!Lake,!Running!Springs,!Rim!!!http://mountaintransit.org,!

T:![Your!Phone]!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

Morongo Basin !Yucca!Valley,!!Joshua!Tree,!!Twentynine!Palms,!!Palms!Springs!!http://www.mbtabus.com,!

T:![Your!Phone]!!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

NO:2512

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

NO:2515

NO:2514

NO:2513

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

VICTOR,VALLEY,TRAINSIT,

OMNITRANS,

MOUNTAIN<TRANSIT,

Morongo,Basin,Transit,

!

!

!

! Printer!layout!example:!10!homeless!“one!time!use!only”!!bus!passes!per!8!1/2!“!x!11”!printed!sheet,!card!stock!70!lbs.!

! Printed!full!color!both!front!and!back!sides,!with!individual!TRACKING!numbering!for!billing!and!audit!controls.!Also!used!for!client/advertising!sponsorship!tracking!and!reimbursement!to!transportation!providers!

! Bus!pass!will!be!printed!on!paper!with!watermark!to!prevent!forgery!of!bus!pass.!

Homeless!Bus!Pass!Program!K!Copyright!!2016!Debra!Watkins!NECON!Inc.!

FRONT,! ! ! ! ! !!!!!!!!!BACK!

FASTERDEPLOYMENTANDCOSTEFFECTIVE!

!

!

High Desert !

Adelanto,!Apple!Valley,!Barstow,!Hesperia,!Helendale,!Lucerne!Valley,!Phelan,!San!Bernardino,!Victorville,!&!Wrightwood !

http://vvta.org/,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Organization!LOGO/ADVERTISING!

Main!Number:!(562)!435K3666!Toll!Free: (888)!562K5442!

Our,clinics,offer,special,accommodations,and,services.,Everyone,is,welcome.,Contact,Molina,Health,Care,Clinics,at:,,!

www.molinahealthcare.com,

Please call Toll Free: 1-877-480-2110 Enter Code 6-7-3 or call 2-1-1 to get up to date BUS SCHEDUALS,

EVACUATION ALERTS and find EMERGENCY SHELTER LOCATIONS

Organization!

CENTRAL AREA !

Montclair,!Upland,!Ontario,!Chino,!Chino!Hills,!Rancho!Cucamonga,!Fontana,!Rialto,!Bloomington,!Colton,!San!Bernardino,!Loma!Linda,!Highland,!Redlands,!Grand!Terrance,!Yucaipa!http://www.omnitrans.org/,!

T:![Your!Phone]!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

MOUNTIAN AREA !Crestline,!Lake!Arrowhead,!Highland,!San!Bernardino,!Big!Bear,!Erwin!Lake,!Running!Springs,!Rim!!!http://mountaintransit.org,!

T:![Your!Phone]!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

Morongo Basin !Yucca!Valley,!!Joshua!Tree,!!Twentynine!Palms,!!Palms!Springs!!http://www.mbtabus.com,!

T:![Your!Phone]!!F:![Your!Fax]!

[Street!Address]![City],![State]![Postal!Code]!

[Your!EKMail]![Web!Address]!

NO:2512

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

Emergency!Shelter!Bus!Pass!ONE,TIME,USE,ONLY,

NO:2515

NO:2514

NO:2513

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

Organization!LOGO/ADVERTISING!

SPONSORS!NAME!!

VICTOR,VALLEY,TRAINSIT,

OMNITRANS,

MOUNTAIN<TRANSIT,

Morongo,Basin,Transit,

!

!

!

! Printer!layout!example:!10!homeless!“one!time!use!only”!!bus!passes!per!8!1/2!“!x!11”!printed!sheet,!card!stock!70!lbs.!

! Printed!full!color!both!front!and!back!sides,!with!individual!TRACKING!numbering!for!billing!and!audit!controls.!Also!used!for!client/advertising!sponsorship!tracking!and!reimbursement!to!transportation!providers!

! Bus!pass!will!be!printed!on!paper!with!watermark!to!prevent!forgery!of!bus!pass.!

Homeless!Bus!Pass!Program!K!Copyright!!2016!Debra!Watkins!NECON!Inc.!

FRONT,! ! ! ! ! !!!!!!!!!BACK!

SPACEFORDIFFERENTPROGRAMSPONSOR’SADVERTISINGMESSAGE,BRANDINGORLOGO

Copyright2016DebraWatkins 47

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WhatistheVETERAN’SEMERGENCYSHELTERGUIDE?

FRONT BACK

Copyright2016DebraWatkins 48

KNOW YOUR BENEFITS

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VETERANSEXTREMEWEATHEREMERGENCYSHELTERGUIDE

BACK

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HOMELESSVETERANSBUSPASSANDSHELTERGUIDEPROGRAM

FRONTOFSHELTERGUIDE

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FRONTOFBUSPASS

SHELTERGUIDEandBUSSPASSwithNECON’sSHORTCODE

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EXAMPLE:OFHOMELESSVETERANBUSPASSANDSHELTERGUIDEPROGRAM

FRONTOFSHELTERGUIDE

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FRONTOFBUSPASS

SHELTERGUIDEandBUSSPASSwithNECON’sSHORTCODE

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WhatistheTAY EMERGENCYSHELTERGUIDE?

FRONT BACK

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Onthestreetandoutofoptions,homeless youngadults(ages16-26)

nolongerhaveto faceacoldanddangerouslife.

TransitionalAgeYouthProgram(TAY)700E.GilbertSt.Building#4SanBernardino,CA92411

(909)387-7194

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TAY ANDBUSPASSEMERGENCYSHELTERPROGRAM

FRONT BUSPASS

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HelpingIndividualsandCommunities

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HelpingIndividualsandCommunities

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HelpingIndividualsandCommunities

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Copyright © 2006 - 2013 by NECON Inc.

HelpingIndividualsandCommunities

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Copyright2016DebraWatkins

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What else can NECON’s system offer?

Advanced Amber Alert Silver Alert

• If a child (either homeless or residing within The Agency’s Shelter) is missing, The Agency staff or authorities can easily upload photos, information, and videos of the missing child and send out an Amber Alert using NECON’s system

• If an elderly individual (either homeless or residing within The Agency Shelter who also has mental disabilities) is missing, The Agency staff or authorities can easily upload photos, information, and videos of the missing senior citizen and send out a Silver Alert using NECON’s system

Copyright2016DebraWatkins Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by PhoneSilver Alert and IM Safe & Well Registry

NECON’s IM Safe & Well Registry and Silver Alert System use cases…

NECONSilverAlert: Worldwide, 47millionpeoplearelivingwithdementia.Every67secondssomeone intheUnitedStates developsAlzheimer's.Alzheimer'sdiseaseisthe sixthleadingcauseofdeath intheUnitedStates.TheSilverAlert®program isdesigned tohelpourcommunity’s seniorcitizens,adultswithdisabilitiesandfamiliesandindividuals livingwithAlzheimer'sdiseaseanddementia.Unlikecurrentsystemsinplacemandatedonlyformissingchildren,SilverAlertresponds totheneedsofagingadults’ safetyandcommunity.

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by PhoneSilver Alert and IM Safe & Well Registry

NECONSilverAlert®iscompatiblewithmultipledevicesandoperatingsystems,andparticipantscanregisterontheirown,oracaregiver,familyspouse,nursinghome,faithbaseorganization, seniorcentersorthrough ourtoll-freenumber.ThroughSilverAlert®,seniorcitizenscanreceivetime-sensitiveinformationbefore,duringandafteradisaster,including evacuationplans,andresourcesduringanemergencyevent.Richmediacontentwillbedistributed inlargefont,audioandfeatureimagesandinformation relevanttotheseniorcommunity.SilverAlert®doesnotdiscriminateagainstlowincomeindividuals, andiscompatiblewithlower-endphonesaswellashigh-endsmartphones. Includingallwebenablecomputers,tablets,readers,notebooks andPDAs.

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by Phone

This disaster preparedness service will allow an individual to create a registry for themselves and for their family/friends that will let them receive text messages and/or emails with important disaster preparedness information, storm trackers, evacuation maps, emergency numbers, and local shelters—before, during, and after a disaster.

Silver Alert and IM Safe & Well Registry

NECON’s Silver Alert and IM Safe & Well Registry family reunification system serving the community’s senior citizens and disable.

NECON’s Silver Alert Program Example: Step 1

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by PhoneSilver Alert and IM Safe & Well Registry

IM Safe & Well Registry’s Silver Alert Program: Step 2

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by Phone

This disaster preparedness service will allow an individual to create a registry for themselves and for their family/friends that will let them receive text messages and/or emails with important disaster preparedness information, storm trackers, evacuation maps, emergency numbers, and local shelters—before, during, and after a disaster.

Silver Alert and IM Safe & Well Registry

NECON’s Silver Alert Program example:

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by PhoneIM Safe & Well Registry

NECON’s IM Safe & Well Registry and Family Reunification System serving Individuals, Families and the Community.

IM Safe andWell Registry.The IM Safe & Well® program incorporates an easyto use registry and notification system that canbeimplemented before, during, and after a disaster.

Unlike other disaster registries, IM Safe & Well is a permanent registry that ishosted offsite, and features multiple layers of security to prevent unauthorizedusage. Users create a unique profile that can contain pertinent medicalinformation for first-responders, as well as messages for their loved ones.Information contained in the registry is made available only to authorized usersand designated loved ones. Through IM Safe & Well ®; individuals who findthemselves in an emergency situation can have peace of mind knowing thattheir loved ones are being kept informed.

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

Emergency by PhoneEssential Services Currently in Place

Thereareanumberofeffective,welldesignedprogramsandessentialservicescurrentlyinplacewithinNECON,asdescribedbelow.Theseareindependentsystemsfromotheralertsystems(e.g.,AmberAlerts)andassuchtheyarenotrestrictedinthewaysomeothersystemsare.Thisallowsforongoing innovationandthedevelopment oftoolsthatallstakeholderscanusetodevelopprogramstostayconnectedbeyondanemergency.

Perhapsmostimportant,NECON’splatformandmessagesareforwardandreversecompatibletoallmobileplatforms.Soaccessisnotdependentonanysingledeviceorsystem.Thetrademarked“IM”inmanyofthenameshasanintentionaldoublemeaning.UsingtheIMSafe&Wellprogramforexample,IMinonecontextcanmean“Iam”safe&well.Yetitalsomean“instantmessage”safe&well.

Copyright2016DebraWatkins

Copyright © 2006 - 2013 by NECON Inc.

NECON’sHomelessEmergencyLifeLineProgram(HELP) andClientCommunityRelationshipManagementSystem(CCRM) isatermthatreferstoourHIMScompatiblehomelesscasemanagement registry,strategiesandshortcodetechnologies thatagenciesandorganizationsusetomanageandanalyzehomelessclientinteractionsanddatathroughout theclientsupportlifecycle,withthegoalofimproving clientandcommunity relationshipswithlawenforcement, casemanagers,volunteersandcollaboratingagenciesassistinginclient’ssupportive services,housingnavigatorsandmoving thehomelessfrompovertytosustainability....

Our goalCommunityRelationshipPrograms

HomelessEmergencyLifeLineProgram(HELP)andClientandCommunityRelationshipManagementSystem(CCRMS)

Copyright2016DebraWatkins

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Our goalCommunityEducationEvents

BigBoxRetailCommunityEvent. NECONInc.hasalsoconducted educationalworkshops inhightrafficbigboxretailstores.OnesucheventinVictorvilleattractedhundreds ofresidentswhoreceivededucationalmaterialanddisasterpreparedness “How-To”guides.Wealsoinstructedarearesidentsonhowtobuild acheapyeteffectivedisasterpreparedness kitfortheirhomes andcars.Thesuccess ofthiseventhasmotivatedustoreplicatesimilareducationalworkshops incommunities throughouttheregion.

Inaddition,NECONoffersPublic SafetyCommunity Events,PublicHealthCommunity Events,andPublicandPrivateUniversityFreshmanOrientation Community andSafety EventSupport.

Copyright2016DebraWatkins

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What else can NECON’s system offer?

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What else can NECON’s system offer?

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Copyright © 2006 - 2013 by NECON Inc.

Other Systems:• Require the use of the 911 communication

“pipeline”.• Require high-tech, expensive, impractical

downloadable application specific to the devise and wireless provider.

• Does not work on all phones/devices • Requires a chip and does not work on

phones/devices manufactured before 2012 • Cannot send Photos, Videos and any Rich

Media content in a format that can be viewed on all phones and wireless devises capable of viewing rich media content.

• Cannot reach every wireless or web enabled devise.

• Has a per SMS and Email Cost• Has a per Short Code Cost• Must have a Short Code application processed

and approved, and required on all campaigns Application must be preapproval by 3 party vendor.

• Lengthy delays and red tape in provisioning the Short Code

• Cannot send or receive NIMS forms via SMS (Text)

NECON’s System:• Uses less bandwidth, actively seeking fastest connection• Can be used on allwireless phones old and new.• Doesn’t use the main 911 “pipeline” or the line used for

reverse 911 calls.• Has its own secured enterprise platform (we are the “cloud”)• Has the ability to send emergency messages to specific

groups and individual’s wireless phones• Does Not require a downloadable app• Photos, Videos and any Rich Media content sent and

received can be viewed on all phones and wireless devises capable of viewing rich media content.

• Reaches every wireless or web enabled devise.• No per SMS or Email Cost• No per Short Code Cost• No per Short Code application or cost• No delay in provisioning the Short Code• No Short Code application required on all campaigns• No Pre-approval by 3 party vendor • No lengthy delays and red tape in provisioning the Short

Code • Can send and receive NIMS forms via (Text) and Email)

NECON vs. other communications systems

Copyright2016DebraWatkins

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TheBenefitstotheHomelessandCommunity

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Copyright © 2006 - 2013 by NECON Inc.

ü NECONreducescommunicationbandwidth demandsonthe9-1-1and2-1-1systemsandimprovestheirperformance.

ü NECONprovidesprivate,secureandimprovecommunicationandcollaborationtoolsbetweenfirstresponders,faithbaseorganization,stakeholders,thehomelessandthepublic.

ü NECONprovidesrapidwitnessandeminentdangerreporting,fasterremediationandresponsemethodology.

ü NECONhasresearchedandcreatedalibraryofdisasterpreparedness,tips,messagesalertsforeverytypeofdisasternationwide;tobeusedtoeducatethepublicon“howto”bepreparedforthenextdisaster,andhelptoolstoenableagenciestocreateprogramsandemergencyalertswithrichmediacontentonthefly.

TheBenefitstotheHomelessandCommunity

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National Emergency Communications Organization Network, Inc.

Contact Information:Debra Watkins

Founder/Executive Directive

Email:d.Watkins@NECONinc.info

Phone: Main Office: (909) 445-0725Cell Phone: (714) 654-8078

Corporate Address: 250 W. First St. Suite 336 Claremont, CA 91711