Karnataka Bank Limited -...

S U C C E S S S T O R Y

Hitachi Data Systems

Karnataka Bank Limited

INDUSTRY Banking

SOLUTIONS BusinessContinuityandReplication(ThreeDataCenter),EnterprisePlatform

Hardware —HitachiUniversalStoragePlatform®V(Sun9990V) Software—HitachiIn-SystemReplicationsoftwarebundle(includes

HitachiShadowImage®HeterogeneousReplicationandHitachiCopy-on-WriteSnapshotsoftware);HitachiVirtualPartitionManagerandHitachiTuningManagersoftware

“Our banking environment

requires real time access to

information with no room for

data loss. We chose Hitachi

Universal Storage Platform V

storage systems because they

provided us with enterprise-class

functionality and data availability,

which resonated with our

business mission and provided

the reliability we required for

business continuity.”Anantha KrishnaChairmanKarnataka Bank Limited

S U C C E S S S T O R Y

Karnataka Bank Sees Complete Data Availability and Improved Daily Banking Processes with Hitachi Storage

KarnatakaBankhadadisasterrecoveryplaninplace,asspecified

bytheReserveBankofIndia,buttheprocesstookaboutthreeto

fourhourstocomplete.ThebankturnedtoHitachiDataSystems

forafastersolution:athreewaydisasterrecoverysystemto

ensurezerodatalossandaconsolidatedstorageenvironment.

Thebankhasnowseena20percentincreaseinitscorebanking

systemperformance,simplifiedstoragemanagementandhigh

availabilityofdata.

Thebankalsowantedtousesomeofitsexistingstorageequipment,andwantedanewsystemthatwouldbeabletoexploitthepotentialofthisequipmentaswell.

A Three Way Solution for Rapid and Effective Disaster RecoveryKarnatakaBankevaluatedthesolutionsfromEMCandIBM,aswellasHitachiDataSystemsforprice,supportquality,perfor-mance,manageability,highavailabilityandreliability.“WechosetheHitachiDataSystemssolutionastheyweresuperiortoothersolutionstechnocommercially,”saysAssistantGeneralManageratKarnatakaBank,AnanthaPadmanabhaUpadhya.SunMicrosystemswasthepartnerofHitachiDataSystemsinthisexercise.

KarnatakaBankconsolidateditsstorageinfrastructureandimplementedaHitachitieredstoragesolutionthatprovidesathreewaydisasterrecoverysystemtoensurezerodataloss.Thebank’smainopera-tionsarenowrunfromadatacenterinBangalore.Forthedisasterrecoveryplan,anearlinedatacenterhasbeenestablished.Thisoperatesinasynchronousmodewiththemaindatacenter,whichmeansalltransactionsthathappenarestoredinthemaindatacenteraswellasthenearlineoneatthesametime.Aremotedatacenterinadifferentcityrunsinanasynchronousmode.Thisthreedatacenteroperationworksinsuchawaythattherecanbenodatalossintheeventofadisaster.Ifthemaindatacentergoesdown,thenearlinedatacenter,whichisalwaysonstandby,

KarnatakaBankLimited,oneoftheleadingcommercialbanksinIndia,wasfoundedin1924inthecoastaltownofManglaoreinsouthernIndia.Theorganizationservesmorethanfivemillioncustomersthroughanationalnetworkof447branchesspreadacross19statesandtwounionterritories.Thebankhasmorethan4900employees.

Business ProblemKarnatakaBankrunsvariouscriticalapplications,suchasOracle,FinacleandMicrosoft®SQLServer®,whichmadethedisasterrecoveryprocessverytediousandtime-consuming.Thebank’sdisasterrecoverydrillinitiation,whichhandledthehandovertothedisastersite,applicationbyapplication,withseparateprocesses,tookthreetofourhourstocomplete.

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Seekingadisasterrecoveryplanthatwouldbesimplerandfastertoexecute,KarnatakaBanklookedforacentralizedapproach,notanapplication-wiseexecu-tion,whichalsohadtoensurezerodataloss.Italsowantedastorageanddisasterrecoveryinfrastructurethatwouldworkforthenextfiveyears,withoutrequiringfreshinvestmentsinbetween.Thesystemhadtodeliverhighperformanceaswellasbecompletelyscalabletosupportthebank’sgrowthovertheyears.

Withitsexistinginfrastructureofdistribut-edsilosofstorage,KarnatakaBankfacedchallengesthataffectedservicedeliverylevels.Backupsofaday’stransactionwouldrenderthebank'sdatabaseunavail-ableforfourhours.Therestoreprocesswouldalsotakeaslong.

”We chose the Hitachi solution as it was superior to other solutions techno commercially.” Anantha Padmanabha UpadhyayAssistant General ManagerKarnataka Bank Limited

S U C C E S S S T O R Y

takesover.Thisalsostartsasynchingofdatawiththeremotecenter.Thebankcontinuestooperatewithoutmissingabeat,butallthedatatransmissionhappensfromtheremotedatacenter.

Bybuildinginredundanciesateverylevelthesystemhasbeenplannedsuchthatthereisnosinglepointoffailure.Thebankwillcontinuetofunctioneveniffailureoccursinanyequipmentanywhere.

Theconnectivitytothedatacentersispro-videdbyBharatSancharNigamLimited(BSNL).KarnatakaBankisthefirstbanktousepublicinfrastructurefordisasterrecoveryactivities.Theentireprojectwascompletedwithinthreemonthsandsawasmoothimplementation.

Hitachi Data Systems Consolidates the Storage SetupThesolutionusedarangeofHitachi(re-brandedbySun)hardwareandsoftwareforthedisasterrecoveryandstoragesetup.

EachofthethreedatacentersareequippedwiththeHitachiUniversalStoragePlatform®V(Sun9990V).WiththeUniversalStoragePlatformV,theKarnatakaBankgetsahighperformanceandscalablesolutionthatintegratesstor-agevirtualization,dynamicprovisioningandlogicalpartitioningfeatures.

HitachiUniversalReplicatorsoftwareisusedtoreplicatedataeffectivelyamongthethreedatacenterlocations.Dataisreplicatedbetweenthebank’sprimaryandnearlinesitesusingsynchronousreplica-tion,andbetweenitsnearlineanddisasterrecoverysitesasynchronously.Withitsabilitytoasynchronouslyreplicateoveranydistanceinaheterogeneousenviron-mentandmultipleapplications,UniversalReplicatorsoftwarehelpsthebanksignifi-cantlylowerthecacheandresourcecon-sumptionofitsprimarystoragesystem.Inaddition,thedeltaresynchfeature,whencoupledwiththreedatacentermultihopsupport,providesthebankwiththemostconcurrentmultisitereplicationcapabilityandenhanceddataprotectionavailable.

ThebankusestheHitachiIn-SystemReplicationsoftwarebundle(includingHitachiShadowImage®HeterogeneousReplicationandHitachiCopy-on-Writesoftware)forhighspeed,nondisruptivelocalmirroring.TheprocessrapidlycreatesmultiplecopiesofcriticalbankdatawithintheUniversalStoragePlatformsthatcanbequicklyrecoveredintheeventofdisas-terordatacorruption.

Inaddition,HitachiVirtualPartitionManagersoftwareenablesthelogicalpar-titioningofports,cacheanddiskcapacity

ontheUniversalStoragePlatforms,whileHitachiTuningManagersoftwarehelpsthebankmanagethestoragenetworkresources.Thismaximizesstorageutiliza-tionandimprovesstorageperformanceandcapacitymanagement,resultinginreducedtotalcostofownership.

BenefitsAccordingtoKarnatakaBankChairmanAnanthaKrishna,“Ourbankingenviron-mentrequiresrealtimeaccesstoinforma-tionwithnoroomfordataloss.WechoseHitachiUniversalStoragePlatformVstoragesystemsbecausetheyprovideduswithenterprise-classfunctionalityanddataavailability,whichresonatedwithourbusi-nessmissionandprovidedthereliabilitywerequiredforbusinesscontinuity.”Thebankhasseenbenefitsthatstartfromzerodatalosstoimprovementsindailyfunctioningofthebank,including:

■■ 100 percent data availability with zero data loss. Withathreewaydisasterre-coverysetup,redundanciesbuiltineverylevelanduseofreplicationsoftwarethatensureshighspeeddatareplication,thebanknowhasadisasterrecoverysetupthatensureszerodataloss.

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S U C C E S S S T O R Y

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■■ Ensured long distance data recovery. Despiteremoteoperationsandworkinginmulitpleapplications,thebanknowhasasystemthatensuresthatdatacanberecoveredquickly,withminimalornodowntime.

■■ Significant reduction in disaster recovery initiation time.Fromanexist-ingdisasterrecoveryinitiationtimeofthreetofourhoursfollowingatediousprocess,adisasterrecoverydrillnowkicksoffinjust15minutes,withallap-plicationsanddatabeingmadeavailableinthisspan.Thisplanensuresthatworkisnotdisrupted,andusersdon’tevencometoknowthattherehasbeenasystemchange.

■■ Meeting storage and recovery goals.WiththeHitachisolution-baseddisasterrecoverysysteminplace,thebankhasmetitsrecoverypointobjectiveofhavingzerodataloss,andrecoverytimeobjec-tiveofunder30minutes.

■■ 20 percent increase in performance.Thebankhasseenasignificantincreaseinperformanceinitscorebankingenvironmentbecauseofthereplicationofdatahappeningsynchronously.Thisisdespitethefactthatsynchronousdatareplicationrequirestheactionofstoringtotwoplacessimultaneously,whichmeansalongerprocesstime.

■■ Faster backups, lower downtime.Backupsintheearlierdistributedstorageenvironmentusedtotakefourhours.Nowbackupshappenin15minutes,thusleadingtoalmostnodowntime.

■■ Simplified management.Withacen-tralizedreplicationofdatahappeningatthestoragelevelratherthantheexistingmodeofreplicationattheapplicationlevel,storagemanagementhasbecomesimpleatthebank.

■■ Investment protection.LeveragingtheintegratedvirtualizationfeatureoftheUniversalStoragePlatformV,KarnatakaBankhasimprovedtheutilizationandflexibilityofitslegacysystemsbyag-gregatingamixofinternalandexternalstoragesystemsintoasingle,flexible,virtualpool.Thisensuresthatsomeoftheirexistinginfrastructurehasbeenputtogreatuseinthenewsystem.