Kristy Keller Final Presenatation

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Digital Marketing 2016 Summer Internship

Presented by Kristy E. Keller

Mentor: Diane Walter Manager: Frank DeFazio

Recognition By Coworkers

Overview Most Prominent Projects:

Pull lead generations for ProductiveSmiles.com and the Dental Plan Navigator tool

Write and distribute postings through Spredfast published to social media channels

Broadcast content and Analyze high-performing posts for our LinkedIn Elevate platform

Promote employer-focused blog Benefits Bridge

Other assignments worth mentioning

Lead Generation

Collecting Data and Discovering Trends

UCMissingPiece.com Leads From January 1, 2016 - May 17, 2016

TOTALS: Employer: 42Provider: 8Producer: 12

UCMP.COM Header Contact Form Lead Generation UCMP.COM Footer Contact Form Lead Generation

Dental Plan Navigator Leads From June 27, 2016 - March 16, 2016

TOTAL Inquiries: 22March 8April 3

May 6June 5

ProductiveSmiles.com previously known as UCMissingPiece.com

Social Media

Community Outreach Events

18,322+ Page Likes2,349+ Followers1,544+ Followers

Mom-n-PA Social Media Post

Linkedin:

http://bit.ly/29nxNAj

Mom-n-PA Social Media Post

http://bit.ly/29qP89L

Facebook:

Mom-n-PA Social Media Post

Twitter:

http://bit.ly/29iOnOK

Mom-n-PA Social Media Post

Linkedin:

http://bit.ly/29ybWou

Mom-n-PA Social Media Post

Facebook:

http://bit.ly/29qPOeW

Mom-n-PA Social Media Post

Twitter:

http://bit.ly/29ycn23

“Dental Day” at Tampa Bay Rays Ballpark Social Media Post

Linkedin:

http://bit.ly/29OgJ3G

“Dental Day” at Tampa Bay Rays Ballpark Social Media Post

Facebook:

http://bit.ly/29Ogaai

2016 Summer Interns Social Media Post

Linkedin:

http://bit.ly/29xx8x9

2016 Summer Interns Social Media Post

Facebook:

http://bit.ly/29mJ0Qt

2016 Summer Interns Social Media Post

Twitter:

http://bit.ly/29wufNG

United Concordia Scholarship DonationSocial Media Post

Linkedin:

http://bit.ly/29HfjL2

United Concordia Scholarship DonationSocial Media Post

Twitter:

http://bit.ly/29vfHry

Facebook:

http://bit.ly/29Mbx4C

United Concordia Scholarship DonationSocial Media Post

Wheelchair Games Sponsorship Social Media Post

Linkedin:

http://bit.ly/29Mckx4

Wheelchair Games Sponsorship Social Media Post

Facebook:

http://bit.ly/2a5JUBX

Wheelchair Games Sponsorship Social Media Post

Twitter:

http://bit.ly/29RVVqA

Pirates Dental and Vision Day for KidsSocial Media Post

Linkedin:

http://bit.ly/2atWk4D

Pirates Dental and Vision Day for KidsSocial Media Post

Facebook:

http://bit.ly/2aaKnom

Twitter:

http://bit.ly/29Ndolm

UCD Employee Rescues FatherSocial Media Post

Linkedin:

http://bit.ly/2aQLE3R

Twitter:

http://bit.ly/2aNLhWe

UCD Employee Rescues FatherSocial Media Post

Pride Festival of Central PA UCD Giveaway Booth Social Media Post

Linkedin:

http://bit.ly/2aSA9Ik

Pride Festival of Central PA UCD Giveaway Booth Social Media Post

Facebook:

http://bit.ly/2aQdYlB

Twitter:

http://bit.ly/2akOvRO

Pride Festival of Central PA UCD Giveaway Booth Social Media Post

United Way Dental Care Donation DriveSocial Media Post

Linkedin:

http://bit.ly/2az78N9

United Way Dental Care Donation DriveSocial Media Post

Facebook:

http://bit.ly/2anuf1U

Twitter:

http://bit.ly/2b0LPGK

Kids Peace/Orioles Dental Event Donation Social Media Post

Linkedin:

http://bit.ly/2b6dqI4

Kids Peace/Orioles Dental Event Donation Social Media Post

Facebook:

http://bit.ly/2aUlU0W

Kids Peace/Orioles Dental Event Donation

Social Media PostTwitter:

http://bit.ly/2bsJtRk

Intern Presentations Social Media Post

Linkedin:

http://bit.ly/2bGWcTQ

Intern Presentations Social Media Post

Facebook:

http://bit.ly/2b12ASZ

Intern Presentations Social Media Post

Twitter:

http://bit.ly/2brTInJ

Linkedin Elevate

The employee advocacy platform

A New Platform for UCD• Previously, I would outreach to the marketing team via email:

Broadcasting and Collecting High-Performing Posts for Elevate

• Broadcasted daily content to Linkedin Elevate via the following categories: 1. "Benefits Breakdown" 2. "Dental Definitions" 3. All About UCD 4. UCD Employer Resources5. UCD Provider Resources6. Highmark Health Careers7. Holidays8. Healthcare and Insurance Industry News 9. All Things Wellness 10. The UCD Sales Pitch11. UCD Member Experience12. UCD Products13. Wellness and Employee Engagement14. Just Being Social 15. All About Highmark16. Highmark Member Experience

• Collected over 100 posts in Excel that encompasses previous content that can be refurbished into the new platform

• organized each post via post copy, asset, link to postings, and category of posts

Example of broadcast:

Benefits Bridge

Promoting United Concordia’s New Employer-focused Blog

Promoting Benefits Bridge • Published on the Highmark blog • https://blog.highmarkhealth.org/ • Coordinated postcard creation • Wrote Internal Communication article:

Social Promotion of My Highmark Blog Article

Linkedin:

http://bit.ly/2b8jEIa

Social Promotion of My Highmark Blog Article

Facebook:

http://bit.ly/2aVeko4

Social Promotion of My Highmark Blog Article

Twitter:

http://bit.ly/2aGr8R3

Other Assignments

Smaller projects worth mentioning

Other Assignments Worth Mentioning• Organized 2016 Mid-Year Marketing Status• Pulled Social analytics and image examples for report:

• Writing homepage welcome greeting for https://www.unitedconcordia.com/:

Internal Communication Articles Written

Take-Aways from my Experience at UCD• Ownership of projects

• Greater understanding of:-Dental Insurance and Highmark-How the UCD business operates-How a corporate setting functions

• Communication skills involving meetings, phone and video conference calls

• Efficient work flow with regional and out-of-region team members

• Develop company-focused knowledge on Social media:-Became certified in Spredfast-Work with top-end employee advocacy platform Linkedin Elevate -Improved writing to convey messages appropriately -Learned protocol for social media

• Value of learning impactful marketing strategies, analytics, tools, and campaigns

• Seeing first-hand how technology can advance projects and a company

Thank You