Leadership Trish Mueller, SVP & CMO 8/5/14. An unusual career path I never imagined I would be...

Leadership

Trish Mueller, SVP & CMO8/5/14

An unusual career path

I never imagined I would be CMO at The Home Depot

Where Have I Been?

What a RIDE it has been!

It’s a journey…

Leading is a privilege & a responsibility

Company People Community

COMPANY LEADERSHIP

Company: Industry Leader

DISCIPLINED CAPITAL ALLOCATION

INTERCONNECTED RETAIL

PASSIONATE ABOUT CUSTOMER SERVICE

#1 PRODUCT AUTHORITY

A common vision supports effective leadership

The Home Depot Core Values…

Leaders do not put themselves first

Focused on People

Leadership: It’s a big responsibility

I feel responsible for supporting andprotecting the livelihoods of

397,000 Associates.

LEADING PEOPLE

Harnessing Intellectual Horse Power

Be brave: Hire people who are smarter than you!

Guiding Teams

Channel and direct the power of your team

Diversity & Unity

Expect and positively reinforce teamwork

The Power of Story Telling

You must invest time to explain what you do

This 90% = 0%

If you don’t do this 10% well…

Time spent doing “the work”

Time spent telling people what you do

The 10% + 90% =

0%Rule

The 10% + 90% =

0%Rule

Effective Communication

Know your audience & be prepared

What do they care about?

What questions do they have?

Are they open minded?

What might they ask me?

What’s in it for them?

How will this effect their team?

Who is in my corner?

Are there any taboos I am breaking?

Effective Story Telling

Consensus Building

Spend time building win-win situations

Political Acumen

Plan to spend MORE TIME story telling

CEB; “Activating Disruptive Insights”; October 2013

The Power of Humor

Leading people isn’t always easy

“Rule #6: Don’t take yourself so seriously!”

Benjamin Zander

Conflict & Courage

Don’t stand for unprofessional behavior

Development

Your time & effort says: “I care about you”

Leading through Change

Break down barriers – virtual AND physical

COMMUNITY LEADERSHIP

Giving Back

Serving our community, humbly

Veteran’s Focus

Serving our Veterans

Servant Leadership

Serving our community, humbly

theingirls.com

Leadership Success

It begins and ends with people

Company People Community