View
215
Download
1
Category
Tags:
Preview:
Citation preview
Learning Objectives• Educate guests on the hair care domain and its
associated products• Use the appropriate tools and service behaviors to
discover guests’ hair care needs• Use the appropriate tools and service behaviors to
provide appropriate solutions for guests’ hair care needs
• Effectively perform instant and elite hair care consultations, including the porosity and elasticity tests and scalp analysis
• Describe how to perform the complete Hair Care Experience
Hair Care System
Daily leave-in treatment
Weekly treatment
Hair Physiology
Hair Texture
Hair Density
Scalp Condition
Aveda Service Cycle
Hair CareConsultation Tool
Elasticity
Porosity
Scalp Analysis
Solutions Formula
“Because (challenge or need)
I recommend (appropriate system)
Which will (results).”
KnowledgeCheck
Action Plan
Product Homeplay
Recommended