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Making Cities Smarter
Dustin Kehoe, APAC Head of Research
October 2020
2
Smart Cities Objectives
Smart Cities: Operational Efficiencies, Improved Decision Making and Sustainability
Citizens: Better Services, Improvements in Public Health and Safety, Overall Quality of Life
Businesses: Transparency, Services to Support a Competitive Environment and Improved Decision Making
3
50%70%
Global Population in Urban Areas
Move to Urban Areas in
India in 2050
Move to Urban Areas in
China in 2050
Move to Urban Areas in
ASEAN in 2050
90 Million
255 Million
416 Million
• Are 2% of the Earth’s surface • Contain 50% of the world’s population• Generate 85% of GDP • Consume 75% of energy • Responsible for 80% of carbon emissions
Cities:
Now
2050
49 Mega Cities by 2025
4
What Happens Without Smart Cities?
Increase in Crime Rate
Rise of Socio-Economic Inequality
Congestion/Strain on Infrastructure
Pollution
5
Smart Cities: ICT Opportunities
0
100
200
300
400
500
600
700
2019 2020 2021 2022 2023 2024
Smart City Platforms
Smart Building
Smart Grid
Smart Infrastructure
Smart Transportation
Smart City Platforms Unified Delivery of Local Public Services
Smart Building Building and Land Use and Management, Energy Efficiency, Health and Safety, Automation
Smart Grid Includes distributed renewable energies over central power plants, two-way communication between supplier and customer
Smart Infrastructure Includes incident response, public health and safety surveillance, compliance; environment infrastructure (e.g., smart lightening, bins, irrigation, air quality, etc,).
Smart Transportation Unified Delivery of Local Public Services intelligent traffic management, smart parking, ride-sharing. Winning solutions provide a mix of infrastructure, IoT, analytics, and smart parking.
Million $USD
6
Main Challenge: Slow Start 5% of Smart City Published Strategies are Implemented
153 Published Smart City Strategies in 2019
15 Have a Comprehensive Strategic Approach
Only 8 are at an Advanced Stage of Implementation
SOURCE: ROLAND BERGER SMART CITY INDEX, MARCH 2019
7
Other Challenges: Fragmented Ecosystem; Decision Makers; Security and Privacy
Fragmentation Security, Privacy
8
Recommendations: Telecom Providers Natural Partners for Smart Cities
Network Services
VC, Collab. & Apps
IT Solutions
ManagedSecurity
Data Center & Cloud
Mobility & IoT
1. Connectivity
2. Infrastructure
3. Services
ü Scale
ü Presence
ü Operational Reach
ü Data Sovereignty
ü Compliance
ü Customer Privacy
ü Managed ICT Services
ü Analytics & Insight
ü Channel Partners
ü Ecosystems
9
Where to Start?
Predictive Maintenance Open Systems
Data Governance for Security and Privacy
Open Systems for Interoperability
Access-Agnostic Connectivity
We’re part of a global
NTT family
USD 109 bnin total revenue
150+ years of heritage
310,000 people around the world
Top 100 global innovator*
USD 3.6 billion average annual investment in R&D over the next 5 years
*Clarivate Analytics
United Nations - Sustainable Development Goals
NTT is proud to be a Business Avenger for Goal 11: Connected Cities and Communities
We enable a Smart, Connected Future
Smart Transit
Public Safety
Smart Building
Cybersecurity
Smart Health
Enhance situational awareness and Covid-19 health safety rules at high density areas such as train station, bus terminal and malls
Help commuters plan for their journey with real-time transit information. Optimizing fleet management.
Safety & Security
Citizen Experience
Efficiency
1
2
3
Cost Saving
4Using AI-powered Smart Radiology to scan for Covid-19 patients and other pathologies. Ensure early detection and control of pandemic spread
Protect critical infrastructure assets from attacks and security breach. OT/ IT security to ensure endpoints are secured
Smart ecosystems for residential and commercial buildings. Uncovering operational insights and delivering seamless user experience for residents and tenants
Outcome
Smart TrafficAI with automated workflow to manage illegal or overtime parking, and uphold road regulation
The City of Las Vegas looks to NTT to build a safer city for residents and tourists
Smart City
Collaboration with Malaysian authorities on urban mobility
planning
Smart Traffic
Live tracking and data analytics revolutionize the fan experience of the world’s greatest cycling
race
Smart Sports
Using technology to reduce rhino poaching in a private
South African game reserve
Smart ConservationUsing NTT’s technology,
USA MLB carries out real-time ultra-reality viewing of games
at remote sites
Smart Stadium
NTTD’s mobile phone “tap & go”
payment technology with big data analytics for business insights
Smart Transit
AI/ ML predicts whether patient will lapse into a critical condition
within 2 hours
Smart Healthcare
AI-powered radiology solution from NTTD screens for Covid-19 patients fast and cost effectively
Smart Radiology
Docomo testing drone-based inspection service
Smart InspectionSmart building solutions to
visualize and gain insights into occupancy & energy consumption
Smart Building
Smart Innovations from around the world
City of Las Vegas – Challenges in Public Safety- Inadequate information for fast response to emergencies and deployment of resources- Lack of proactive situational awareness- Lack of a big data platform to improve decision making
Notify “What is going on?”
“What is going to happen?”
Deploy resources ASAP
Situational Awareness
Camera /Microphone
Street, Event, Stadium
Cognitive FoundationICT Resource Orchestration
Proactive Trend Analytics at Core
Reactive Recognition at Edge
Flexible ICT
+
Using real time info and data analytics….
Smart Safety: we bring intelligence to surveillance
Use Cases• Public Venue Safety (proactive alerts)• Crowd counting and volume (occupancy analysis)• Gun shots, panic screams & breaking glass detection• Vehicle count for traffic congestion & patterns• Audience analysis• Detect person or vehicle of interest etc.
Use of sensors, AI and ML gives the city access to critical data on which to make informed safety and management decisions
Value to the City of Las VegasEmpowered through real-time data to make better decisions
and shape the city’s overall performance
▪ Citizen safety and faster response to incidents
▪ Enhance situation awareness
▪ Do more with existing workforce
▪ Making city more livable and viable
▪ Support the city’s economic development
Cyberjaya, Malaysia works with NTT on urban mobility planningPOC on analyzing traffic patterns to reduce congestion issues
University of California @ Berkeley USATo improve curb-side traffic, increase pedestrian safety and enhance transportation control around campus
Vehicle Count for Traffic
Congestion & Patterns
AI and Predictive Analytics
Victoria’s Public Transport (Australia)NTTD operates MyKi, the state's public transport ticketing system. Towards passenger volume and pattern analysis for urban mobility planning
2015Live tracking of all ridersReal-time data analytics
Real-time Data for BroadcastLive Tracking website
Enhanced live trackingEnriched data analytics
Social mediaFull Race Center website
Commentators app
2016Machine Learning & Predictive Analytics
Enriched social media content
Enhanced websites
2017 Enhanced TV graphics incl. 3D maps & data overlays
@letourdata insights featured on TV broadcast
Trialed AI assistantLe Code to France
competition
2018Augmented Reality
Le BuzzMan vs Machine
In Car Race DashboardsNext gen TV graphics
2019Virtual TDFAR Scaled
Fantasy LeagueNew Race Centre
(mobile/web)Virtual Zone Technique
TDF HackfestSmart Stadium Event
Management**
2020
Continuing year on year innovation to bring new data, new experiences and new ways for fans to engage with the race.
Revolutionizing the fan experience since 2015
“We believe our children deserve a world in which animals roam free”NTT and Cisco
OUTCOME
We reduced rhino poaching
by 96%in a private
South African game reserve, while educating and
uplifting the surrounding communities
Metro Manila16 cities + 1 municipality
Population 14MArea 600 sq kms
Philippines81 Provinces / 146 cities
Population 110MArea 300k sq kms
SMART GOVERNMENTØ Policies beneficial and advantageous to its
constituents Ø Citizen Centered programs and activitiesØ Take advantage of data analyticsØ Online real-time public service availability
Ø Public wifi and internetØ Citizen CardsØ Realtime Online payment systems / kiosks
machinesØ Educational / Healthcare servicesØ Public Safety services
SMART DIGITAL CITIZENSØ Citizen engagement and participationØ Development of digital skills Ø Adaptable to change Ø Basic knowledge in using technology
Ø Home internet / mobile phones to access real time data
SMART HEALTHØ Real-time patient data availability Ø Continuous medical services for home-
bound patients thru technology /Ø Medical inventory systems
Ø Internet and WifiØ TelemedicineØ E-prescriptionØ gadgets / wearables / sensors
SMART EDUCATIONØ Teacher / Student engagement and
participationØ Technology adoptionØ Study from home capability
Ø Internet / wifi accessØ Computers / Tablets / Mobile PhonesØ Learning Management Systems
SMART BUILDINGSØ improve the safety, comfort and productivity
of occupant at lowest possible cost and highest efficiency level
Ø Internet and wifiØ connectivity between all the equipment and
systems, in and outØ Automated building systemØ interoperable, connected devices and
systems
SMART TRANSPORTATIONØ Real-time transportation data and schedulesØ Intelligent Transport Systems (ITS)
Ø Public internet and wifiØ RFIDs / sensorsØ Smart trackers and location devicesØ Smart apps in mobile phones
SMART PUBLIC SAFETYØ Automated Command Center and Monitoring
SystemØ Security of the information and infrastructure
Ø Public wifiØ CCTV and sensorsØ Advanced Emergency Response systemsØ Cybersecurity
SMART ENERGYØ Using devices for energy conservationØ renewable energy sources
Ø Internet and WifiØ Automated system (lighting / water / power)Ø Online Metering systems
SMART MOBILITY / WIFI
Ø Access to technologyØ Digital integration of all systems for efficient usage
and sustainable developmentØ enabler of intelligent systems that talk to each other
and build a sustainable environment
Ø Internet and wifi systemsØ Pocket wifiØ Computer / tablets / mobile phone
Regional LGU Initiatives (Luzon)
Baguio City – Smart Wifi / Smart City San Fernando Pampanga – Smart Wifi / Smart CityCavite City – Fiberization
Laoag City – Smart Wifi / Smart CityCauayan Isabela – Multisys / Smart City Ilocos Norte – Smart Wifi / Smart City
Regional LGU Initiatives (Visayas)
Mandaue City – CCTV Project Iloilo City – Smart City / Hotline 911 Aklan – Citizen Card / Smart City
Dumaguete – CCTV / Command Center Negros – Snap / CCTV Ormoc / Tacloban – epayments / cctv
Regional LGU Initiatives (Mindanao)
Gen Santos – Smart Wifi / Fiber
Mambajao – Smart Wifi /
Camiguin – Smart Wifi / Fiber
Cag de Oro – Smart Wifi / Smart City
Misamis Oriental – Smart Wifi / PABX
Sarangani – Smart Wifi / Hotline 911
© 2020 Nokia1
How a platform approach can enable safer, smarter more sustainable cities.
Barbara NoonanHead of Government and Cities Asia Pacific JapanNokia Enterprise
© 2020 Nokia2
The 4th Industrial Revolution is enabling city transformation
Climate
Al a On Agili
Connected Citizen
Intelligent Optimization
Budget & RevenueTransformation
Citizen-Centric Services
OutcomesSecular Changes
Demographic
Economic growth
Urbanization
Coronavirus impact
Resources constraints
Key technology enablers
Artificial intelligence
IoT
°C
Connectivity & 5G
Edge computing
CloudIndustry 4.0Disruptors
© 2020 Nokia3
Our approach for cities delivers four benefits
7%
37%
8%
27%
21%
72% of budget:• Education• Social Services• Neighborhoods
& Sustainability
Other Financial Services
Social servicesBetter services & lower
costs with proactive elderly care
Neighborhoods & sustainability
Smart urban infrastructure: IoT sensors for utilities, public safety & monitoring
Education servicesConnectivity for digital education
City infrastructureTraffic, Water, waste management
Services Innovation
Inclusion & Strategic Priorities
Shift to Digital Services
Trust & Resilience
© 2020 Nokia4
City as a Platform value chain
2. Digital service delivery & data value platform• Delivery of digital government services• Data platform & analytics for new programs, innovation
1. Connectivity is the foundation• Bridge the digital divide• Channels for digital services• IoT & Analytics at scale, volume, velocity
Social &Economic value
X1
X10
X100
3. Ecosystem
• Partners• Users• Value creators
© 2020 Nokia5
The Nokia solution for cities02
City Connectivity Platform Next-Gen Services
Intelligent Assets
Analytics Platform &Integrated Operations Center
2 3 41
© 2020 Nokia6
1GbpsCapacity
IoT Latency & reliability
4.9G
99.99%
10millisecondsLow data rate Long battery life
Telecare and Telemedicine
Remote Learning
Future of Work
IoT, ML, AI Innovation
10x increase to 10Gbps
Capacity
IoT Latency & reliability
5G
99.9999%
1 millisecond1 000 000devices/km2
Broadband connectivity enables city transformation
© 2020 Nokia7
Inclusion & Digital Divide
Strategic Outcomes & Sustainability
Covid-19 & Shift to Digital
Platforms, Business Models, PPP Ecosystem
Technology
Financing
Contracting
Ecosystem
Thought leadership
City Vision
Addressing Multiple dimensions drives success
Republic Act 11032EASE OF DOING BUSINESS AND EFFICIENT
GOVERNMENT SERVICE DELIVERY ACT
Republic Act 10121PHILIPPINE DISASTER RISK REDUCTION &
MANAGEMENT (DRRM) Act
Republic Act 10121Philippine Disaster Risk Reduction and Management (DRRM) Act of 2010
• “…an act mandated to strengthen disaster management in the Philippines, a country prone to natural hazards”
• it aims to develop a framework and roll out resources that will enable the national & local gov’t. and other stakeholders to build disaster resilient communities
• empowers regional and local disaster management bodies in terms of responsibilities and funding
• was also invoked to allocate resources in the fight against COVID-19
Republic Act 11032EASE OF DOING BUSINESS AND EFFICIENT
GOVERNMENT SERVICE DELIVERY ACT OF 2018
• Standardized deadline for government transactions
• Single unified business application form
• Business one-stop shop
• Promotes automated, electronic systems
• Central business portal and Philippine Business Databank
ROADMAP FOR DIGITALIZATION
Safe, Protected, and Reliable ICT
ICT-Enabled Government
Greater Public Reach
ICT Capacity Development
ü End-to-end, Flexible and Scalable
ü Unified and Omni-Channel
ü Telco-grade Cloud Solution
ü Help Desk Support
ü Securely hosted in Vitro Data Center
CCaaSCONTACT CENTER AS A SERVICE
Managed IT Servicesü Scalable, Modular, Customizable
ü Based on an LGU’s specific
requirements
ü OpEx-based
ü Backed by the PLDT Group’s Fixed,
Wireless and ICT Solutions
DUMAGUETE COMMAND CENTER
EmergencyResponse Solutionü Mobile-based First Responder Application
ü Increased Situational Awareness from the
headquarters to the Front Lines
ü High-configurable, User Friendly Interface
ü Exchange Information, Images and Streaming
Video from the Frontlines to HQ and back
SORSOGON
MANILA CITIZEN APP
Citizen Engagement
CITIZEN APP
Your city’s own mobile application for
citizen requests, news, announcements
and community bulletins.
CAUAYAN, ISABELA SMART CITY
ceGovernment Solutions
Solutions and Services that promote and
support ease of doing business
eGovernment Platforms
Citizen IDCitizen’s ID card with e-money support,
supporting safe, secure and documented citizen benefits, cash disbursements, etc.
InternetAccess for All
ü Carrier-grade Wi-Fi
connectivity
ü Fast, Free and FIBR-Powered
ü Over 1200 sites, across 200
LGUs across the country
and more…
Digital Payments
ü In partnership with over 50 National
Government Agencies
ü Fast, Safe and Secure
ü Contactless Digital Payments
Digital Forms
Data Gathering and Electronic Form
Builder solution that supports applications,
service requests, surveys, photo capture
and signature capture, GPS location data
and other use cases
Public TransportSolutions
PUV TRACKING SOLUTIONNext-generation GPS tracking, fleet
management and vehicle monitoring solutions.
MOBILE CONNECTIVITYConnect bus fleets with business-grade WiFi to
address the connectivity needs passengers.
SmartSatellite
Tailored to perform in demanding and
remote environments, you will always
be able to communicate and
connect, whether through voice, SMS,
or data.
Cyber Security
A holistic portfolio: we predict, prevent,
detect, and respond to cyber-attacks
with solutions and services to
complement your security maturity.
Public, private and hybrid cloud solutions, coupled with multi-cloud expertise to ensure that enterprises are equipped with the right cloud platforms.
Cloud
Safeguard your data and operations
through data back-up and a secured
alternative office space. Reduce the
risk of IT infrastructure obsolescence
through Managed Server Hosting.Vitro Makati, Vitro Clark
Home of the only three TIA-942 Rated 3 Facilities certified data centers in the Philippines.
Ensure connection within your institutions and with your customers while working remotely. Stay productive wherever, whenever by hosting online meeting so you and your team can collaborate remotely.
Collaboration Tools
The good thing is that the digital revolution is
not only about technology – but it is ultimately, eminently
human.
Manny V. PangilinanPLDT Group Chairman
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Government – Maintaining Business Continuity in the New Normal
Source: https://blogs.cisco.com/government/keeping-the-public-sector-connected-during-the-covid-19-crisis
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco is the only company that can offer a flexible architecture for a Resilient Distributed Enterprise
Flexibility – Automation, Visibility, Assurance, and Analytics
SoftwareDefined Access
SoftwareDefinedWAN
(SDWAN)
CloudEdge
Services
Intent Based Networking and Security
Zero Trust Security – Micro-segmentation, Identity, Mobility, Policy and Compliance
Secure Infrastructure
SP/MSP Play
Application Experience
Devices and Things
Remote Worker/ WFH
Branch or Campus
Temporary Workplace
SMBEnterprisesPublic Sector
Distributed Workers and Things
Internet
SaaSVDI
Data Center: HX
PublicCloud
HybridCloud Applications
CloudOn Premise
Distributed Applications
and Cloud Services
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Business Value of Cisco SD-WAN
Full IDC report available on www.cisco.com/go/sdwan
$14.98M increased revenue per organization
Lower five-year cost of WAN operations
Faster to implement policy/ configuration changes
Less unplanned downtime
38% 58% 94%
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Cisco SD-WAN
Circuit Load Balancing
Direct Internet Access
Centralized Management & Orchestration
Circuit Cost Savings
Basic SD-WAN*
Cisco SD-WAN extended capabilities
App Aware Dynamic Routing
Security & Segmentation
Voice Optimization
SaaS/IaaS Optimization
Open and Programmable
Multi-Tenant/ Multi-Domain
Analytics & Visibility
Circuit Load Balancing
Direct Internet Access
Centralized Management & Orchestration
Circuit Cost Savings
Summary of Basic SD-WAN Capabilities*
Multi-layered Security
Application Optimization
Enterprise Scale
*Gartner Critical Capabilities for WAN Edge Infrastructure
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Multicloud Partners: SD-WAN Beyond the Branch
Easy network extension to Amazon AWS using virtual
instances of on-prem devices
Native integration of SD-WAN end points into AWS Transit
Gateway (TGW) Network
Equinix
Office 365 path selection and optimization improves the end
user experience
Centralized management, automated configuration and policy changes with Azure
Microsoft
Ease of management with the ability to extend Cisco SD-WAN fabric into colocation
Establish direct and secure, private interconnection
between branch and public clouds
Amazon
These Partnerships Will Help Accelerate Enterprise Cloud Strategy
Industry’s first application-centric multicloud networking
fabric
Exchange service-level agreement settings, security policy, and compliance data, between SD-WAN and GCP
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco
Network as a Service Network Security as a Service
Connect It Secure It
Sensitive Data
Awareness
Threat Detection
Market Convergence
Secure Access Service Edge (SASE)
Source: Gartner
Cisco is best positioned for the SASE Transformation
SD-WAN Secure Web Gateway(SWG)
Firewall as a Service(FWaaS)
Cloud Access Security Broker(CASB)
Zero Trust Network Access
(ZTNA)
Delivering High Quality Citizen Services Kapil KaulHead of Technology and Business Solutions Asia Pacifica and Japan
© IDC 2
Flatten the curve
CostOptimization
BusinessResiliency
BusinessContinuity
FutureEnterprise
Targeted Investments
BUSINESS FOCUS
EconomicSlow Down RecessionCOVID
CrisisThe NextNormal
Returnto Growth
ECONOMIC SITUATION
L E V E R A G I N G T E C H N O L O G Y T O F L AT T E N T H E C U R V E
Source: : IDC COVID-19 Journey to the Next Normal
3
Prioritizing the key outcomes Citizen ServicesHelping customers to Build, Operate, Secure and Analyze the Enterprise
INSIGHTSSPEED AGILITY SECURITY
ENABLED BY:
Enterprise DevOps
Hybrid ITManagement
Security, Risk& Governance
Predictive Analytics
4
§ 1,800 applications, managed by eight providers
§ 500 application tests are carried out each month
§ Automates quality and testing process, helping deliver better services to citizens
§ Ensures more resilient applications, cutting the number of fixes required, saving IT resources & Costs
CTTIImproves quality helping deliver better services to citizens
CTTI streamlines testing with Micro Focus Quality Center and delivers better services for citizens.
5
§ Toolkit Working HOME
§ Toolkit Remote Justice
§ New ESM Resources
ü Events (Committee Meetings with electronic voting)
ü Supply stock (Integrated to requests)
ü Travel Control (public servants)
ü Compliance (Resolutions, Laws and etc.)
Brazil Justice DepartmentFirst contact resolution improved from 8.7% to 45%
Judicial Commission used Micro Focus SMAX to quickly pivot processes for Home workers
6
§ Leader in the telehealth industry
§ e DoD online platform provides 24/7 on-demand access to qualified Australian doctors & prescription , when need most
§ Sensitive data – ISO 27001, GRPR, ISM§ 235 percent, via web traffic
§ Microsoft Azure cloud-only
§ Web application§ iOS and Android mobile apps
Doctors on DemandEnsured full regulation compliance
DoD uses Micro Focus Fortify on Demand to scan the source code of the public web application
Our commitment to our customers
Aerospace & Defense Investment Services
9(of TOP 10)
Oil & Gas Telecom
10(of TOP 10)
4(of TOP 5)
10(of TOP 10)
Deliver the mission-critical software that keeps the
digital world running. Combine pragmatism,
discipline, and customer-centric innovation to deliver
trusted, proven solutions that customers need in order
to Run, Transform and Adapt.
That’s high tech, low drama
Data, Analytics and Decision-Making: How Governments Can Manage Through Crisis
Pras Moorthy Sr Manager, South East Asiapmoorthy@tableau.com
We help people see and understand data
What role is data playing in decision-making and shaping priorities in this challenging
environment?
What are the most common challenges local governments face
in using data effectively?
How are analytics solutions evolving to help address these
needs?
How can government leaders support this shift and empower
decision-makers at all levels?
© 2003-2020 Tableau Software, LLC, a Salesforce Company. All Rights Reserved
Pras Moorthy Sr Manager, South East Asiapmoorthy@tableau.com
“Data is a precious thing and will last longer than the systems themselves.”
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