Motivate Europe Live: REWARD WITHIN THE HR COMMUNITY

REWARD WITHIN THE HR COMMUNITY

Jamie MackenzieMarketing Director

AGENDA

1. Incentive and recognition today

2. Reward for now, tomorrow and the future

3. Sodexo rewards in practice

4. Summary

2 – Reward within the HR Community - Jamie Mackenzie

Defining Reward

“A reward programme that is easily communicated across the business; managers use it daily to motivate and engage their staff with flexible / engaging communications tools; and it can be easily linked to key HR goals and objectives”

Incentive and recognition are components of reward:

76%Of those practising reward says this

describes their ideal programme

Incentives RecognitionDesigned to encourage people to achieve pre-defined objectives or targets

Designed to reinforce behaviours on the job. In some cases it is not pre-defined, like on the spot awards

■ 45% Practitioners

HR professionals with programmes already in place

■ 14% Planners

HR professionals intending to introduce a programme

■ 41% Non-practitioners

HR professionals without a programme and no plans to introduce one

4 –

55% of HR professionals have no reward programme in place

I&R in practice

Reward within the HR Community - Jamie Mackenzie

Common challenges

5 –

No impact without communication■ Main challenge for ‘Practitioners’ is communicating the programme

■ Larger companies often have a widespread employee demographic, affecting communication channels

■ Wide range of tools needed to communicate to whole workforce – both online and technology-based media

■ Visibility across multiple sites

63% insufficient senior management time de-

voted to incentives

63% measuring the impact of rewards on staff behaviour and

morale

56% lack of clarity concerning objec-tives for staff in-

centives

Reward within the HR Community - Jamie Mackenzie

Having the right tools in place to effectively manage and communicate I&R is key. Without these, it is difficult to determine whether the programme is achieving the company’s objectives.

6 –

44% of ‘non-practitioners’ think the

portfolio of reward tools used are too basic or narrow

Leveraging tools to deliver effective I&R

■ Information systems‘Dashboards’, online reporting tools and automated tracking of performance and rewards take up

■ Communication toolkitsOnline catalogues, apps, newsletters, briefings, product updates & social media tools

■ Proving ROIDemonstrating value to senior management; activity reports, ROI calculators, benchmarking tools, engagement surveys

Reward within the HR Community - Jamie Mackenzie

Why implement an I&R programme?

7 –

Achieve core business KPIs■ It’s proven that annual company objectives such as

corporate revenues and KPIs are higher in organisations who actively reward their staff.

1.

3.

2.

6.6%Higher annual revenue achieved by companies who provide non-cash incentive & recognition

4. Engage employees■ 86% of employees said that recognition for good work

was one of the most important aspects of working life.

■ 90% of employees said recognition programmes motivate them to do their job.

Promote your company values■ Individuals who are rewarded feel proud and more likely

to spread the word to family and friends, promoting your business outside of its direct circle.

Be memorable■ Recipient is likely to think about your business whenever

they think about or use their reward.

Reward within the HR Community - Jamie Mackenzie

VIDEO

8 – Reward within the HR Community - Jamie Mackenzie

Redefining reward for now, tomorrow and the future

REWARD FOR NOW

Rewarding on ad-hoc basis

Gift card and vouchers

REWARD FOR TOMORROW

Rewarding as part of a strategic reward programme

Online reward platform

REWARD FOR THE FUTURE

Rewarding long term individual objectives and performance

Financial planning tool

SODEXO GLOBALLY

10 –

Europe’s largest I&R provider

Global programme roll-out capability

Active across all industries

Reward within the HR Community - Jamie Mackenzie

Conclusion

11 –

55% of companies do not practice I&R

63% find communication to be the biggest challenge

6.6% higher revenues achieved in companies who practice I&R

Define your strategy …

Reward within the HR Community - Jamie Mackenzie

86% …

of employees say recognition for good work is critical in their working life

REWARD FOR THE FUTURE

REWARD FOR NOW

REWARD FOR TOMORROW

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