OASIS Version 4.03.021 11/24/2019 OASIS O A nstallation ystem€¦ · o Records/All Records page -...

HughesOASIStmReleaseNotes- LastUpdate(OASISVersion4.03.021)-11/24/2019

QuickSummary:OASIS–OnsiteAcceleratedService(Sat)InstallationSystem

MobileAppthatwillaidInstallerbefore/during/aftertheonsiteinstallationprocess.• ThisversionisforbothEnterpriseandConsumerFieldServiceOrders.

SupportEmail:Oasis-Ent-Issue@hughes.com(PleaseincludeAppversion#DeviceModel#andOSversion)SupportedDevices:

Android6.0–9.0devicesTestDevices:GooglePixel,MotoG,SamsungS5/S6/S9,SamsungNote9,SamsungTabS2

AppleiOS9.0–12.0devices(CurrentlysupportingiOS11)

TestDevices:IPhone7/6/6s/5/5s,iPadMiniRetinaNote:WearenotsupportingIPhone4/4sanymore.InstallationIssues:AcceptHughesCertificatefromGeneral->DeviceManagement->“TrustHughesNetworkSystems”

DownloadLink:AvailableinQuickActionsSectionofInstallationPortalhttps://dwayinstalls.hns.comHomepage.DeletethepreviousAppfromyourdevice,beforedownloading(Makesuretouploadexistingwork1st)AppleAudio:Usershouldenable"Changewithbuttons"underSettings->Sounds->RingerandAlertsAppleiOS9Upgrade:FollowthestepsbelowifdoingfreshinstalloniOS9.xdevices.Afterappinstall,ifOasis

isthrowingthemessage"UNTRUSTEDENTERPRISEDEVELOPER""HughesNetworkSystemisnottrustedonthisphone"

ThenfollowthestepsbelowtoinstalltheHughesCertificate:• OpeniPhonedevice"Settings"• Gotothe"General"andthen"DeviceManagement".• Selectthe"HughesNetworkSystems,LLC"optionthatiscomingintheEnterpriseAppsection.• Tapontheoption"TrustHughesNetworkSystems”tovalidatethecertificate.• NowopenOASIStocontinue

UnknownSources:MustbeenabledonAndroiddevice(Google:“androidunknownsources”)BarcodeScanning:RequiresRearfacingCamerawithAutofocus

(Mostofthetabletshavebarcodescanninglimitations,duetocheapercamerawithoutautofocus)Internet/(3G/4G):Notrequiredonsite,butrequiredfor1stloginafterappdownloadandwhenSyncing/Uploadingfrom/toInstallationPortalGPSLocationServices–MakesureGPSsatellitescheckedinAndroidMemory/StorageRequirements-Theappitselfdoesn'ttakeupmuchspace~12MB,it'sthedatathattheuserstoresespeciallythephotosetc.Werecommendatleast100MBofspaceortheinstallerwillhavetodeletedatafrequently.SpecialCharacters:PleasedonottypeanycharsotherthanAtoZ,atozor0to9intheApp(InNotesfields)Upload–UnlikeConsumer,EnterpriseappsupportAuto-uploadevery30min(dataonly,attachmentsstillneedmanualupload).Also,uploadintervalisuserconfigurablewithinapp.AttachmentExport-UnlikeConsumer,EnterpriseappsupportAuto-exporttodevicegalleryduringthetimeofphotocapture.Defaultedtoalways,howeveritisuserconfigurablewithinappiftechneedstoturn-off.RemovingCompletedWork/Housecleaning:OASISdoesn’tautodeleteyourwork.We’veseenthiscauseissueswithsavingPhotos,iftoomuchinformationstored.(YoucandeleteinBulk,fromHomeclickonAllRecords,selectrecords,clickdelete)CheckYourDate/Time:CausesissueswithHomepageshowingyourorders(I’veseenitreset–ifbatterydead),MayneedtodeleteAppandRe-Install,ifdatacorrupted.

OASISReleaseVersions:v4.03.021(Latest–Nov24th2019)

• TechTrack for SME Orders • Drupal One-click document linking for NEP

v4.03.018(Nov10th2018)

• HT2000L Support o ICCID is not required for HT2000L/Cradlepoint devices o Instead, pick Host By (HT2000L/Cradlepoint) when collecting the SIM card S/N o In ZTP screen, associate SIM as a separate device to activate the SIM card alone o Fix to HT2000L, Host By list is populated from location instead respective single FSO

• Chat Support – Use Support icon in home or inside workflow to launch chat window in a mobile

browser, online Agent will be available for support

• Home – Use Hamburger Menu for Logout

• IVSanityCheckaddedbeforeDeparturesubmit&duringUpload

o MakesureIVSignOffiscollectedifrequiredbeforedoingdeparturecompleteo IfIVofflineischecked,andtryingtodoDepartureComplete,OASISvalidatesIVsignoffis

requiredforthatFSOandifsignoff#ismissing,itwouldthrowanerrortoinstallerandalsowouldflipDept.CompletetoIncompletestatuswithareasoncodeselected“IVSignoffmissing”

o IfOASISisworkinginoffline,itwouldletinstallercontinuetododeparturecompleteinofflinewithoutanyIVcheck

o ButOASISwouldvalidateIVwhendeviceisbackwithinternetconnection/onlineandwhentryingtodoupload

o Records/AllRecordspage-duringmanualupload–Examplebelowwithscreenshot

a. b.

o Autoupload-§ SinceOASISworkinbackgroundtoSync/uploadOASISdatatoinstallationportal,it

wouldn’tinterrupttheinstallerfromdoingthecurrentjobifanyerrorsinbackground.§ Alluploadstatuses/errorsareupdatedinAllRecordsasbelow§ WerecommendinstallerstocheckinAllRecordsforstatusupdatesandmakesure

everythingisuploadedsuccessfully.

v4.03.017(Oct8th2018)

• ZTPsupport-ARUBA-WIFI-IAP-303,HT2000Ldevices• UserConfigàZTPtestflagaddedondevicelevel

• SIMHandling–o Newdevicetype(i.e.‘SIM’)addedo CollectrequiredbarcodesforSIMcategorydevicesi.e.,CP/HT2000Lo Collecttheserial#forSIMinBOMsectionasaseparatedeviceo Alsoselectthe‘HostBy’device(CP/HT2000Letc.,)forSIMo InZTPscreen,youwouldfindseparateentryforSIMtoactivate/associateo Encouragedtouse‘BulkAssociate’ifmultipledevices.o Fewscreenshotsbelow

v4.03.016(Aug11th2018)• ZTP–Cradlepointsupport• Syncismoreefficientandfaster• Userconfig–Resettodefaultsadded• FixtopushbacktoArrivalscreenfromSafety

v4.03.015(Jun30th2018)

• OASIS - Cradle point ZTP support • Add “Reset Memory” button on All Records.

o To clear the cache and all history which resets memory back to original o This would avoid uninstall & re-install fresh app

• UI issue need to resolved for S8/S8+. • FixtoZTPflagdefaultinconfig.

v4.03.013(Apr29th2018)

• SupportAuto/backgroundSynctocheckforlatestupdatesonMaster/Location.o Onceinevery15mins,OASISshallautomaticallysyncanyupdatestotheMFSOthatthe

Installeriscurrentlyworkingon.o OASISshallallowtechtoeitherchoosetoviewtheupdatesandsyncdatabygoingbackto

homescreenorcontinuewithhiswork.• ZTPsupport–HR4700,HR4860

v4.03.012(Mar18th2018)–VisitlevelAuditQuestions

• SupporttoaddVisitLevelAuditQuestions.o AuditScreen“ONCE”and“PERVISIT”Sectionadded.o OnceàAnsweronlyonceatlocationlevel–copiedtoallchild’s.o VisitàAnsweroneverynewvisit.

• WIFIGaugeaddedintheOffline• API’schangedfromGETtoPOST.• ReasoncodehighlightingifuserhasnotselectedreasonforDeparture• Minorbugfixestoprevious.11build

v4.03.011(Feb11thth2018)–ZTPEnhancement

1. Zero-TouchProvisioning(ZTP)Supporta. Disablebydefaulttoallusers–serverconfigured

2. AppIconupdatedtonewenterprisegreenicon

a. 3. ResolvedotherUATdefectsfrompreviousversion

v4.03.008(Oct22nd2017)

• Mobileversion(Android/iOS)tosupportEnterpriseinstallswithallwindowsapp(4.01.x)functionality

• Includes,Safetylinking,photos,Signatures,BOMmobileportablescreen,OVTAuditsandIVR• DesignedtosupportsbothNEPandNon-NEPmodels

o Non-NEP–Groupedbasedonlocationid

o NEP–GroupedunderMaster• Unlikecurrentwindowsapp,Collectonceperlocation/master.

o ReduceslotofduplicationonFSOlevel.• Forfurtherhelpanddetails,pleasereview

o https://dwayinstalls.hns.com/mobile/download/help/OASIS_Enterprise_MobileApp_HelpDoc_NonNEP.pdf

• NEP

o

• NonNEP

o