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Interviewing: Skills to help you get the job
Penne Ciaraldi, CCV- Veteran ServicesElizabeth King, CCV Student Advisor
Learning Objectives for this Workshop:
How to Prepare for an Interview
Identify your Work Skills
Tips for Doing Well in the Interview
Overview - Interviewing
Show You Care About Getting the Job
What do I know about the company/business?
How do I find out more about the company?
What do I know about the specific job I applied for?
Preparing for the Interview: Do Your Research
4
Survey of 120 Vermont Business Leaders
“What skills are missing in your employment candidates or current employees”
Communications Skills Teamwork Business Professionalism Basic Computer Skills Change Management Skills Customer Service Skills Critical Thinking / Multitasking / Problem Solving Work Ethic Math for Business Life Management Skills
Honesty Adaptability/Flexibility Dedication/Hard-Working Dependability/Reliability Loyalty Positive Attitude/Motivation Professionalism Self-Confidence Self-Motivated Willing to Learn
Personal Values Employers Seek in Employees
How would you describe yourself to a potential employer?
?
Preparing for the Interview: Know Yourself
What are the skills and strengths I bring to the job?
Know your resume
Practice interviewing
Preparing for the Interview
Keep info about the job(s) close at hand
Be prepared to give a quick summary of your work experience and why you are interested in this job
Listen to questions
Speak clearly
Be prepared to ask a couple of questions
Thank the interviewer for taking the time to call you Jot down notes about what you talked about
Send a thank you note
The Screening Phone Call
Practice answering questions
Have a good “pitch” – why should you get the job
Why do you want this job?
How do your skills match this job?
Know your strengths and weaknesses*
Practice, Practice, Practiceprepared = less nervous
Dress Appropriately - “one up” from the position
Bring: Paper, pen, questions, references, copy of resume
Leave plenty of time to get there (but not too early)
First impressions begin as soon as you enter the building
The Day of the Interview
Smile Handshake Wait to be told where to sit Maintain appropriate eye contact (with
everyone) Be enthusiastic
Start the Interview Right
Questions about you (your personality)
Questions about the job (your skills)
Questions about your behavior in previous jobs or situations (behavioral Interviewing)
Answering the Questions
Situations you have encountered at work
How you responded
What you learned
Tell me about a time when you had too many things to do and you were required to prioritize your tasks.
Tell me about a recent situation in which you had to deal with a very upset customer or co-worker.
Give me an example of a time when something you tried to accomplish and failed.
Behavior Based Interviewing
Listen to the question
Take time to think about the question
Be aware of how the interviewer(s) are responding to your answers
The Interview: Answering Questions
Be prepared with 5 to 7questions
What qualities are you looking for in the person you hire?
What challenges does your business face in the next few years?
What are the interviewer’s next steps?
Asking Follow Up Questions
How much leave time will I get?
How much overtime would I have to work?
Would I really have to work weekends?
Never ask about the pay
Never say something negative about a past employer or co-worker
The Questions NOT to Ask
Provide 3 – 5 professional references
Contact references before listing them
Contact references when you apply for a job
Reference information should include:◦ Name, business name and address, relationship
to reference (supervisor, manager, co-worker), phone and email contact information
References
Shake hands and address each person by name
Acknowledge anyone you see as you are leaving the building
Send within two days of the interview
At the End of the Interview
Good Luck with your job search!
Thank You!
Questions?
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