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Regional Online Permitting Program
Overview
Background and History Benefits Modules Offered Member Towns How to Join
Background and History CRCOG received a 515K Shared Services
grant from Connecticut to identify regional IT
services or applications
Permitting identified as a key opportunity
Extensive RFI/RFP and selection process
with ViewPoint as the final chosen vendor
Go live in fall of 2010
Current membership: 20
Benefits for the Town
Highly visible
Success in reducing costs
Automatically verify contractor licensing
Ability to take it into the field
Ability to prevent permits due to tax
delinquency
Benefits for the public
One stop for contractors Ease of business - savings on time, travel
and labor costs Review status of requests online Receive automated updates on status Request inspections on-line
Benefits of ViewPermit Conforms to state standards Easy user interface Customizable for the town by the town
Permit types and fee changesRequirementsChanges can be made at the town (without
requesting vendor support) GIS Integration Competitive Pricing
Benefits of Regional Permitting Municipalities have a larger voice in
raising issues Connecticut specific customizations Time and efficiency savings for the
municipality Information readily available for the public Significant cost savings over “go-it-alone”
approach
Modules Available
Building Permitting (Mechanical, Electrical, Plumbing, etc.)
Planning and Zoning Wetlands / Conservation Public Works Health Fire
Town User (Back-End )
GIS Integration
Sample Letter
Back-End Dashboard
Structure CRCOG is primary contractor Each town signs a “participating
agreement” Contract includes pricing for additional
towns, based on size and scope of the product
CRCOG receives administrative fees (included in the maintenance) to cover management costs
Pricing Options
Software as a ServiceMonthly per user Pricing (5 user minimum)Smaller capital investment Includes maintenance and hosting
Traditional PricingLarger capital investmentMaintenance and hosting paid separately
Software as a Service
Software as a Service
Traditional Pricing - Purchase
Module / Town Population 40-60k 25-40k 10-25k Under 10k
ViewPermit (Building, Public Works, Planning and Zoing Modules) $ 49,450 $ 43,000 $ 38,000 $ 28,000 Health Module $ 20,000 $17,400 $15,200 $11,200Fire Module $ 10,000 $8,700 $7,600 $5,600
ViewNForce (Code Enforcement) $24,275 $21,500 $19,000 $14,000ViewInspect $9,890 $8,600 $7,600 $5,600
Traditional Pricing ImplementationModule / Town Population 40-60k 25-40k 10-25k Under 10k
ViewPermit (Building, Public Works, Planning and Zoing Modules) (waived) (waived) (waived) (waived)Health Module $6,000 $5,220 $4,560 $3,360Fire Module $6,000 $5,220 $4,560 $3,360ViewNForce (Code Enforcement) $7,283 $6,450 $5,700 $4,200
ViewInspect (waived) (waived) (waived) (waived)CRCOG Implementation Administration (50% for CRCOG member towns) $2,500 $2,200 $2,000 $1,600
Traditional Pricing Maintenance and Hosting Costs FY14 Maintenance and Hosting
FY15 Maintenance and Hosting
Increases by no more than 5% each fiscal year after FY15
Module / Town Population 40-60k 25-40k 10-25k Under 10kViewPermit (Building, Public Works, Planning and Zoning Modules) $13,225 $10,402 $10,166 $ 7,801 Health Module $5,200 $4,524 $3,952 $2,912 Fire Module $2,600 $2,262 $1,976 $1,456 ViewNForce (Code Enforcement) $6,312 $5,590 $4,940 $3,640 ViewInspect $ 2,373 $ 2,064 $ 1,824 $ 1,344
Module / Town Population 40-60k 25-40k 10-25k Under 10kViewPermit (Building, Public Works, Planning and Zoning Modules) $14,547 $11,442 $11,183 $ 8,581 Health Module $5,720 $4,976 $4,347 $3,203Fire Module $2,860 $2,488 $2,173 $1,601ViewNForce (Code Enforcement) $6,943 $6,149 $5,434 $4,004ViewInspect $ 2,373 $ 2,064 $ 1,824 $ 1,344
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