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Worldwide ERC® would like to
thank today’s sponsor:
© 2016 Worldwide ERC®
September 21, 2016 11:00 a.m. ET
© 2016 Worldwide ERC®
What’s New in Global Relocation: A Look at Trends, Challenges, and Solutions
Presented byCindy Madden; Director, Consulting Solutions, Cartus
Daniel Gerlich; Director, Client Services, Cartus
Worldwide ERC® Webinar Disclaimer
©2016 Worldwide ERC®3
The views, opinions, and information expressed during this webinar are those of the presenter and are not the views or opinions of Worldwide ERC®. Worldwide ERC® makes no representation or warranty with respect to the webinar or any information or materials presented therein. Users of webinar materials should not rely upon or construe the information or resource materials contained in this webinar as legal or other professional advice and should not act or fail to act based on the information in these materials without seeking the services of a competent legal or other professional.
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©2016 Worldwide ERC®4
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©2016 Worldwide ERC®
Today’s Presenters
©2016 Worldwide ERC®6
Cindy MaddenDirector, Consulting SolutionsCartus
Daniel GerlichDirector, Client ServicesCartus
Today’s Discussion
©2016 Worldwide ERC®7
• Six questions for mobility managers
o What Areas are Mobility Managers Focused on?
o Are Long-Term Assignments Still King?
o Are Flexible Approaches Costing Companies Money?
o How are Companies Managing Compliance Risk?
o Are Cost Savings Concerns Actually Decreasing?
o How Does Location Matter?
• How are companies managing their programs?
o Real life client examples & best practice tips
2016 Global Mobility Policy &
Practices Survey
©2016 Worldwide ERC®
• Co-sponsored by NFTC and Re:locate
• 7th benchmark survey
• 176 global respondents
• Companies represent nearly 10 million employees worldwide
Respondents By Industry Sector International Moves Annually By Respondents
What Areas are Mobility Managers
Focused on?
©2016 Worldwide ERC®
Are Long-Term Assignments
Still King?
©2016 Worldwide ERC®10
81% Expect long-term assignment
activity to stay the same or increase
Primary drivers for long-term assignments:• Filling Management Roles
• New Business/Start-up Operations
Long-Term Assignments: Best Practices
©2016 Worldwide ERC®
• Take a close look at your policy
provisions...but balance cost
control and productivity
• Consider assignment purpose
when determining assignment
type
• Know your company’s culture
Are Flexible Approaches Costing
Companies Money?
©2016 Worldwide ERC®12
76%Companies seeing a demandfor greater flexibility from their mobility program
Are Flexible Approaches Costing
Companies Money?
©2016 Worldwide ERC®13
• Companies want flexibility to help keep costs down, yet…
flexible options may cause exceptions and drive up costs.
• Top drivers of cost increases:
o Exceptions
o “Out of Policy Decisions”
Approach 2014 2016
Ad hoc solutions 41% 50%
Tiering 39% 40%
Core-Flex 38% 30%
Flexibility: Key Drivers
©2016 Worldwide ERC®
What is driving
the need for
flexible policy approaches?
Budget constraints/economic climate
Flexibility: Key Drivers
©2016 Worldwide ERC®
Changing employee expectations
(Gen X, Millennials)
is also an issue:
42% of respondents
(up 13 percentage points from 2014)
Millennials AND multiple
generations in the workforce
2010: 35% of assignees were over 40
Today: 53%!
Cartus 2016 Policy and Practices
Flexibility: Best Practices
©2016 Worldwide ERC®
• Consider different flexible policy approaches
o Core-flex, tiering, menu-driven
• Know your objectives
• Put a plan in place for measurement and
tracking
How are Companies Managing
Compliance Risk?
But…46% of global mobility managers don’t
know whether their company has incurred fines,
fees, or other issues related to non-compliance.
©2016 Worldwide ERC®17
79%Stated that their organization’s focus on compliance has increased
How are Companies Managing
Compliance Risk?
©2016 Worldwide ERC®
72% Early involvement of tax and immigration providers
56% Better tracking of assignee’s days in country
Compliance: Best Practices
©2016 Worldwide ERC®
• Understand the local
regulations
• Know your company’s risk
tolerance
• Educate and
communicate; address
issues up front
• Identify potential
compliance triggers early
Add image
Are Cost Savings Concerns
Actually Decreasing?
©2016 Worldwide ERC®20
Controlling Costs:
#1 challenge past four years –
becoming “business as usual”
Increased Stayed the Same
2016 50% 42%
2014 57% 35%
2012 61% 28%
2010 78% 18%
How Companies Are Finding
Cost Savings
Why?
©2016 Worldwide ERC®21
2014: Policy#1 cost saving measure
implemented
Access to expertise
Mobility-specific technology
Volume shift capacity
Change to strategic focus ─ shared services absorbing functions
2016: Outsourcing#1 cost saving measure
implemented
Cost Savings: Best PracticesPolicy
©2016 Worldwide ERC®
• Localization, local plus, and
permanent moves
• Use of newer move types
• Flexible policy approaches to
reduce exceptions
• Global lump sums
Cost Savings: Best PracticesProgram
©2016 Worldwide ERC®
• Robust exception management
• Use data to understand your
costs and determine the areas for
possible reduction
• Soft costs matter too, don’t just
look for hard cost savings
How Does Location Matter?A Look at Regional Differences
©2016 Worldwide ERC®
How Does Location Matter?
©2016 Worldwide ERC®25
Growth Rates: Regional Differences
Slowest growth rate for
traditional assignment types
Highest growth rates for
newer assignment types
AMERICAS Short-term Commuters
EMEA Long-term Extended Business Travel
APAC Permanent Rotational
Biggest differences were in the slower growth rates of traditional
assignment types, and the highest growth in newer assignment types.
How Does Location Matter?
©2016 Worldwide ERC®
• Top Reason for Increase in Mobility in all
Regions:
o Overall Company Growth Strategy
• Top Change Made to Achieve Cost
Savings:
o Americas: Outsourcing (73%)
o EMEA: Reducing Benefits (86%)
o APAC: Outsourcing (50%)
How Does Location Matter?
Best Practices
©2016 Worldwide ERC®
• Reflect regional nuances as appropriate
o For core-flex, make “flex” options region-friendly
o For non-core-flex, have host country protocols in
place
• Factor in culture shock!
o Beware of surprises (UK/US)
• Consider candidate assessment when
moving assignees from region to region
• Have a succession plan in place in locations
where turnover is high
©2016 Worldwide ERC®
To receive a copy of Cartus’ 2016 Global
Mobility Policy & Practices Survey,
email your request to
trustedguidance@cartus.com.
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Thank you for attending!
Visit the Worldwide ERC® web site at
www.worldwideERC.org, or contact
Worldwide ERC® for more information on
these topics. 703.842.3400
©2016 Worldwide ERC®
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