Shelter Operations1 Welcome to CERT Shelter Operations

Shelter Operations 1

Welcome to CERT Shelter Operations

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Introductions

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CERT preparedness for a

disaster

pg. 4

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Red Cross7 Principles

pg. 6

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Red CrossCode of Conduct

pg. 7

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What do you plan to do

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DISASTER HAPPENS

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Hazards

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Hazards

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People need a place to go

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People need a place to go

Collect them selvesGet informationMake plansMedical and psychological careFigure out their next moveHave a safe place to stay

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Evacuation center

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Unmet needs

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Unmet needs

A SAFE PLACE TO STAY

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Now we need a shelter

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What is a shelter?

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A place where people congregate to sleep, and care for them selves, and receive available assistance

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Hazards

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4 MODELS OF SHELTERS

• Red Cross managed• Red Cross partnered• Red Cross supported• Independent (pop up) shelters

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4 MODELS OF SHELTERS

Finances • Who will pay for it all• Only those with agreements in

place or those who make agreements

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The beginnings of a shelter

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Hazards

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The beginnings of a shelter Open field, a parkEspecially true after a quake and people are not comfortable inside a building

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Hazards

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The beginnings of a shelter Next typeA person’s home or a hub of homes

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The beginnings of a shelterNext Community hallChurch facilityClub or civic group meeting hall

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The beginnings of a shelterNext / otherSchoolsVeteran's centersFair groundsAuditoriums Race tracksAirports / hangers

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Starting a shelter

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Starting a shelter

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Starting a shelterWe want to provide:safe placefoodmedical servicesinformation

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Starting a shelterProgress in a shelterRegular, nutritional, culturally appropriate & special needs mealsInformational updatesContact with other family membersPlay areas for children Meeting unmet needsSocial activities

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Starting a shelterGreat servicesBox lunches for people working different shiftsMailSchoolingVisiting medical servicesPet careWork programsTransportation

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Starting a sheltermost likely you won’t be getting to the top end of a shelter as a CERT person

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Where does CERT fit in?

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Where does CERT fit in?

Starting a pop up shelter after catastrophic eventHelping in someone else's shelter

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What will you do in a shelter?

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Hazards

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What will you do in a shelter?

CARE FOR THOSE IN NEED

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The 3 R’s of sheltering

Respect for client

Rules

Routine

pg. 9

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RUNNING A SHELTER

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RUNNING A SHELTERImagine a disaster has happenedImagine your neighborhood is isolatedImagine your neighbors have lost homes Imagine they need a place to stayImagine you are the only one with shelter training

NOW WHAT?

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RUNNING A SHELTERusing ICSIncident command structure

who is in command?

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RUNNING A SHELTERShelter manager (Incident commander)

pg. 17

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RUNNING A SHELTEROperations:Registration pg. 19

Feeding pg. 21

Dormitory pg. 23

Health Care pg. 25

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RUNNING A SHELTERPlanningstaffing pg. 29

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Hazards

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RUNNING A SHELTERLogistics pg. 31

Ordering foodobtaining equipment

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RUNNING A SHELTERFinances pg. no reference

stays with manager, unless a large operationHow is everything going to be paid for

Client services pg. 27 additional services not necessarily relevant

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KEY RESPONSIBALITIES

• Manager ensures someone makes organizational chart pg. 33

• Who reports to whom

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You have opened a shelter

soon we’ll do that here

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You have opened a shelter

other considerations

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Hazards

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You have opened a shelter

other considerations

UNMET NEEDS

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UNMET NEEDSMost people have safe

space, food, beds, information, and more.

Who doesn’t?

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UNMET NEEDS pg. 11,12

Dietary restrictionsMobility impairedVisual difficultiesHearing disabilitiesAnimalsThose for whom English is not their primary languageDeaths from the event

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Look for those with unmet needs

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Let's go to work!!!

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More

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