View
224
Download
0
Category
Preview:
Citation preview
8/6/2019 Social and Ethical Issues in Selling and Negotiation
1/18
Social and Ethical Issues
In Selling and Negotiation
Presented by,Group 5.
8/6/2019 Social and Ethical Issues in Selling and Negotiation
2/18
Gr oup Membe r s:Vanita Racha r la -101Amit Rupa r el -102Anshika Sahu -103Vijal Shah -104Fanend r a Sha r ma -105Mandeep Sha r ma -106Sh r eya Shetty -107
Tr upthi Shetty -108Vamsha Shetty -109Shweta Nai r -110
8/6/2019 Social and Ethical Issues in Selling and Negotiation
3/18
W hat is social issues?Social issues a r e matte r s which di r ectly o r indi r ectlyaffect a pe r son o r many membe r s of a society andar e conside r ed to be p r oblems, cont r ove r sies r elatedto mo r al values, o r both.
8/6/2019 Social and Ethical Issues in Selling and Negotiation
4/18
W hat is ethics?Ethics in selling and negotiation is the act of adhe r ing to fai r deal in thetr ansactions, volunta r ily, the mentality of adhe r ing to fai r deal which isnot because of the fea r of cont r olling autho r ities but a r ising out of theinte r est of well being of humanity as a whole expectation on how Othe r
pa r ties should behave with the Company, in the same manne r , theCompany should behave with the Othe r pa r ties in business dealings, isethics.
8/6/2019 Social and Ethical Issues in Selling and Negotiation
5/18
W hat is Ethical Behavio r ?Being HonestMaintaining Confidence & T r ust
Following the RulesPr ope r ConductTr eating Othe r s Fai r lyDemonst r ating LoyaltyDoing you r Sha r e of the W or k Responsibility with 100% Effo r t
8/6/2019 Social and Ethical Issues in Selling and Negotiation
6/18
Inte r national Ethical IssuesCultu r al Diffe r ences.Diffe r ences in Co r po r ate Selling Policies.
Diffe r ent ReligionsDiffe r ent LawsDiffe r ent Customs
Maintain YOUR EthicsPr actice G olden RuleLea r n & Respect Othe r s
8/6/2019 Social and Ethical Issues in Selling and Negotiation
7/18
Managements Social ResponsibilitiesSu r vive - Make P r ofitsRespect EmployeesPr actice Ethical Behavio r sPublish Company Vision & G oalsResolve Mutual P r oblemsPr omote Indust r y Ethical Standa r dsTake a Stand on Social & Political Issues
8/6/2019 Social and Ethical Issues in Selling and Negotiation
8/18
Ethics in Dealing with SalespeopleLevel of Sales P r essu r eDecisions Affecting Te rr ito r ies
Honesty with CompassionThe ill Salespe r son: alcohol, d r ugs, o r seve r e illnessEmployee Rights
Te r minationPr ivacySexual Ha r assment
8/6/2019 Social and Ethical Issues in Selling and Negotiation
9/18
Issues with custome r .Dishonesty.G ifts, ente r tainment, b r ibes.Unfai r tr eatment.Confidentiality leaks
8/6/2019 Social and Ethical Issues in Selling and Negotiation
10/18
Salespeoples Ethics with Employe r sMisusing Company AssetsMoonlighting
CheatingAffecting Othe r Salespeople
Commission Splits
Terr
itor y Changes
Competition vs Coope r ationSales Contests
8/6/2019 Social and Ethical Issues in Selling and Negotiation
11/18
Unethical Business P r acticesCollusion.Rest r aint of T r ade.Recip r ocity.Competito r Obst r uction.Competito r Defamation
8/6/2019 Social and Ethical Issues in Selling and Negotiation
12/18
A Code of Sales EthicsCo r po r ate Code of EthicsIndividual Code of Ethics
8/6/2019 Social and Ethical Issues in Selling and Negotiation
13/18
W histle blowing:A whistleblower is a pe r son who r aises aconce r n about w r ongdoing occu rr ing in an
or ganization o r body of people
8/6/2019 Social and Ethical Issues in Selling and Negotiation
14/18
Examples of ethical issues and societyInvolvement in the communityHonesty, t r uthfulness and fai r ness in ma r ketingUse of animals in p r oduct testingAg r icultu r al p r actices e.g. intensive famingThe deg r ee of safety built into p r oduct designDonation to good causesThe extent to which a business accepts its alleged r esponsibilities fo r mishaps, spillages and
leaksThe selling of addictive p r oducts e.g. tobaccoInvolvement in the a r ms t r adeTr ading with r ep r essive r egimes
8/6/2019 Social and Ethical Issues in Selling and Negotiation
15/18
8/6/2019 Social and Ethical Issues in Selling and Negotiation
16/18
W histle blowe r :A whistleblower is a pe r son who r aises a conce r nabout w r ongdoing occu rr ing in an o r ganization o r
body of people. Usually this pe r son would be f r om
that same o r ganization. The r evealed misconductmay be classified in many ways; fo r example, aviolation of a law , r ule, r egulation and/o r a di r ectthr eat to public inte r est , such as f r aud , health/safetyviolations, and co rr uption . W histleblowe r s may
make thei r allegations inte r nally (fo r example, toothe r people within the accused o r ganization) o r exte r nally (to r egulato r s, law enfo r cement agencies,to the media o r to g r oups conce r ned with the issues).
8/6/2019 Social and Ethical Issues in Selling and Negotiation
17/18
8/6/2019 Social and Ethical Issues in Selling and Negotiation
18/18
Ethical code:An ethical code is adopted by an o r ganizationin an attempt to assist those in the
or ganization called upon to make a decision(usually most, if not all) unde r stand thediffe r ence between ' r ight' and 'w r ong' and toapply this unde r standing to thei r decision
Recommended