Social Media Management Tool - Delaware Tech Social Media …€¦ · SOCIAL MEDIA MANAGEMENT TOOL...

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SOCIAL MEDIA MANAGEMENT TOOL

Courtney HastingsHertrich Family of Automobile Dealerships

WHAT IS A SOCIAL MEDIA MANAGEMENT

TOOL?

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Publish, reply, analyze

BENEFITS• Aggregates multiple accounts

• Easy scheduling• Streamlines engagement• Easier collaboration

• Increased listening capabilities• Find curated content• More in-depth analytics

• Time saver• Publishing Calendar• Bookmark High Performing Content

• RSS Feed

DO I NEED A SOCIAL MEDIA MANAGEMENT TOOL?

• Do you have more than one social media account?

• Are you on more than one platform?• Does your current process feel

inefficient?• Do you want to save time?• Do you need more analytics to show

ROI?• Are you looking for analytics that are

easier to follow?• Want to create a posting permissions

system?• Want to increase accountability?

• Do you have a lot of engagement on your accounts?

• Are you trying to drive engagement?• Are you looking to catalog posts?• Is your social goal customer service?• Do you like seeing a calendar of

scheduled posts?• Do you want to auto-schedule?• Do you want to queue curated

content?• Do you want to be more efficient?• Are you planning a campaign?

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EFFICIENCY!

WHAT ARE YOUR CURRENT CHALLENGES AND…?

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What’s important to you? What are you hoping to accomplish?

WHAT IS YOUR GOAL?

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What’s important to you? What are you hoping to accomplish?

WHAT SHOULD I LOOK FOR?• # of profiles• What analytics are available• URL tracking• Compatible platforms• Content library• RSS feed• Optimized scheduling• Available add-ons• # of scheduled posts per account• Integrations

• # of users• Permission controls for users• Browser extension• App compatibility• Video uploader• Direct publishing to Instagram• Link shortener• Like and comment capability• Dashboard layout• Inbox• Support

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Apps- ex/ review trackers

KEY TERMS TO KNOW• Dashboard

• Streams• Publisher• Content Calendar

• Social Listening• ROI• RSS Feed

FREE VS. PAID

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What is your budget?

OPTIONS IN THE MARKET

Hootsuite Sprout Social

eClincher Buffer

DASHBOARD

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VIDEO

DASHBOARD

DASHBOARD

ANALYTICS

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LINK!!!!!!

ANALYTICS

ANALYTICS

PROS

Target Posts

Unlimited Tabs

Customize Privacy

Bulk Upload

”favorites”

Hootsuite University

Apps

Monitor third-party sites like Yelp

Add-ons available

Great for large teams

View Google Analytics

Customizable Streams

Tag brands

Ability to tag brands

Connects to Bit.ly

Discovery Feature

Firefox Plug-in

App

In-Depth Analytics

CRM tools

Canva

Social Profiles Color Coded

Create Custom Dashboard

Supports most platforms

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Presentation Notes
Discovery feature-new people to engage with

CONS

Dashboard set-up can be more complicated

Ow.ly links

Can’t ”like” Facebook post

Less platform integrations

Price

Appearance

PLATFORMS

Twitter, Facebook, LinkedIn, WordPress blogs, Instagram, YouTube, Pinterest and more

Facebook, LinkedIn, Twitter, Instagram, Pinterest

Facebook, Twitter, Instagram, Instagram Business, LinkedIn, YouTube, Pinterest, Google My Business, Google+, Yelp, Blogger ,and more

HIGHEST LEVEL

$599

35 profiles

5 Users, up to 10

$249 per user

10 profiles

Pay per user

$199

10 brands, 10 profiles per brand

Add-ons available

6 Users

MEDIUM LEVEL

$129

20 profiles

3 users

$149 Per User

10 profiles

Price per user

$99

30 profiles

3 users

LOWEST LEVEL

$29

10 profiles

1 User

$99 Per User

5 profiles

Price per user

$49

15 profiles

1 User

CUSTOM OPTIONS

LOOKING FOR FREE?

3 profiles

2 RSS feed integrations

$100 boost ad spend

30 scheduled messages

150+ apps

3 profiles0 RSS feeds10 scheduled postsTwitter, FB, LinkedIn, InstagramImage CreatorBrowser ExtensionNo analytics*also has paid options

NEXT STEPS• Decide what you need

• Budget• Set up Demos

DECIDE, PURCHASE THEN…• Connect social accounts and integrations• Create dashboard• Set Permissions• Start by scheduling/publishing

QUESTIONS?

• Join me for the Delaware Technical Community College Work Force Development Social Media Certification

• Courtney Hastings• CourtneyRHastings@gmail.com

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