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Stanford University Emergency Exercise ‘06
Satellite Operations Center Briefing
Agenda
• Review SOC Responsibilities
• Recent Campus Activities
• Areas for Development
• The Big One!
SOC & Department Responsibilities
• Response Teams– Evacuations– EAPs
• Recovery Teams– Support staff for essential functions
• Staff accountability– Rosters, check in sheets
• Contact strategies– Call lists, hotlines, websites
SOC Considerations
• How many people in your organization?• How many buildings do you occupy or are
you responsible for?• What is your role within the University?• Are there scenarios that place an additional
burden on your organization?• How will you communicate with your
constituents?
SOC Staffing
• Who should be in your SOC?
• Job assignments using Incident Command System
• Consider prolonged events
• Job action sheets
• This is NOT your every day job!
Location
• Pre-designated
• Accessible
• Reliable
Primary EOC Backup EOC
Infrastructure
• Is it big enough
• Phone/Fax lines– SOC phone line discount ($9.95/mo)– Priority Dialing
• Networking
• Power– Emergency generators– Does is power what you
need?
Supplies
• Documentation
• Equipment– Computers/laptops/phones– fax machines/radios
• Office supplies– Forms, paper, pens
• Support equipment– BAT supplies
• Water
Operation
• Activation procedures• Role Assignment• Operation
– Situation Assessment– Define Operational Period – Develop Action Plans– Execute – Repeat
Recent Activities
• BAT training• Incident Command Training for SOCs• New Emergency Operations Center• Fingertip Data• Communications• ITS Disaster Recovery Project Manager• Infection Control Planning - Avian Flu
– http://www.stanford.edu/dept/ucomm/news/avianflu.html
Campus Areas for Development
• Business Impact Analysis and Business Continuity Planning
• Operationally ready EOC
• Campus Medical Response Plan
• Non-structural mitigation
What’s next?
Event
Preparedness
MitigationRecovery
Response
Planning
Business Continuity Planning
• Every group on campus needs to take a closer look at their own level of continuity planning
• Continuity planning needs to be a part of the every day process of doing business
Developing your plan
• Assets– Buildings, equipment, systems, data
• Hazards– Natural, Human-induced
• Vulnerability & Risk– Buildings, equipment, systems, data
• Impact Analysis
HazardsNaturally Occurring
Human Induced
Intentional UnintentionalFire Theft Software/Hardware
failure
Earthquake Workplace Violence Power failure
Flood Bomb Threat Human error
Epidemic Fire/Arson Gas outage
Power Failure Fraud/Embezzlement
Water outage
Snowstorm Cyber crime HVAC system failure
High Winds Senseless acts of violence
Accidental damage to assets
Developing your plan
• Basic steps– Analyze your operation and identify all your
functions– Identify critical functions– Prioritize those functions– Determine your resource requirements
• Staff, equipment, data
– How do your needs change over time?
Testing
• If you don’t test your plans in advance, your first test could be when it really counts.
• That’s not the time to figure out that something does not work.
Are you ready for the big one?
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