Stanford University Emergency Exercise ‘06

Satellite Operations Center Briefing

Agenda

• Review SOC Responsibilities

• Recent Campus Activities

• Areas for Development

• The Big One!

SOC & Department Responsibilities

• Response Teams– Evacuations– EAPs

• Recovery Teams– Support staff for essential functions

• Staff accountability– Rosters, check in sheets

• Contact strategies– Call lists, hotlines, websites

SOC Considerations

• How many people in your organization?• How many buildings do you occupy or are

you responsible for?• What is your role within the University?• Are there scenarios that place an additional

burden on your organization?• How will you communicate with your

constituents?

SOC Staffing

• Who should be in your SOC?

• Job assignments using Incident Command System

• Consider prolonged events

• Job action sheets

• This is NOT your every day job!

Location

• Pre-designated

• Accessible

• Reliable

Primary EOC Backup EOC

Infrastructure

• Is it big enough

• Phone/Fax lines– SOC phone line discount ($9.95/mo)– Priority Dialing

• Networking

• Power– Emergency generators– Does is power what you

need?

Supplies

• Documentation

• Equipment– Computers/laptops/phones– fax machines/radios

• Office supplies– Forms, paper, pens

• Support equipment– BAT supplies

• Water

Operation

• Activation procedures• Role Assignment• Operation

– Situation Assessment– Define Operational Period – Develop Action Plans– Execute – Repeat

Recent Activities

• BAT training• Incident Command Training for SOCs• New Emergency Operations Center• Fingertip Data• Communications• ITS Disaster Recovery Project Manager• Infection Control Planning - Avian Flu

– http://www.stanford.edu/dept/ucomm/news/avianflu.html

Campus Areas for Development

• Business Impact Analysis and Business Continuity Planning

• Operationally ready EOC

• Campus Medical Response Plan

• Non-structural mitigation

What’s next?

Event

Preparedness

MitigationRecovery

Response

Planning

Business Continuity Planning

• Every group on campus needs to take a closer look at their own level of continuity planning

• Continuity planning needs to be a part of the every day process of doing business

Developing your plan

• Assets– Buildings, equipment, systems, data

• Hazards– Natural, Human-induced

• Vulnerability & Risk– Buildings, equipment, systems, data

• Impact Analysis

HazardsNaturally Occurring

Human Induced

Intentional UnintentionalFire Theft Software/Hardware

failure

Earthquake Workplace Violence Power failure

Flood Bomb Threat Human error

Epidemic Fire/Arson Gas outage

Power Failure Fraud/Embezzlement

Water outage

Snowstorm Cyber crime HVAC system failure

High Winds Senseless acts of violence

Accidental damage to assets

Developing your plan

• Basic steps– Analyze your operation and identify all your

functions– Identify critical functions– Prioritize those functions– Determine your resource requirements

• Staff, equipment, data

– How do your needs change over time?

Testing

• If you don’t test your plans in advance, your first test could be when it really counts.

• That’s not the time to figure out that something does not work.

Are you ready for the big one?