View
220
Download
0
Category
Tags:
Preview:
Citation preview
Sue RichardsCEO
NSW Family Services (FamS)
Sue RichardsManaging Director
Results Leadership Group
Australia
‘Turning Curves for
Kids’
Turning Curves for Kids - ACWA Conference 2010
5
Strategic Plan 2009 - 2014
Turning Curves for Kids - ACWA Conference 2010
Families
Children
Young People
and Communities in NSW
Population we serve:
6
Children are SAFE:
Children are protected from abuse and
avoidable injuries and their health,
happiness and wellbeing are promoted
Results we want
Turning Curves for Kids - ACWA Conference 2010
7
Families are STRONG:
Families have access to stable housing;
adequate income; services to support them
and help them develop confidence and
competence
Results we want
Turning Curves for Kids - ACWA Conference 2010
8
Communities are SUPPORTIVE:
Communities work together to celebrate
achievements; find solutions to difficulties
and work to include the most disadvantaged
in their community
Results we want
Turning Curves for Kids - ACWA Conference 2010
9
How is NSW doing
on these results?
Turning Curves for Kids - ACWA Conference 2010
Figure 1a: No. of children & young people in OOHC, NSW, 30 June 2002 to 30 June 2009Source: Community Services Annual Statistical Report 2008/09 Produced by: FamS (NSW Family Services)
Figure 1b: Rate of children and young people per 1,000, in OOHC, NSW, 30 June 2002 to 30 June 2009Source: Community Services Annual Statistical Report 2008/09 Produced by: FamS (NSW Family Services)
Figure 2: The number of child deaths in NSW due to abuse, neglect and suspicious circumstances, 2003 to 2007Source: NSW Ombudsman (2009). Report of Reviewable Deaths in 2007, Volume 2: Child Deaths. Produced by: FamS (NSW Family Services)
Figure 3a: No. of reports in which harm or risk of harm was determined, NSW, 2004/05 to 2008/09Source: Community Services Annual Statistical Report 2008/09 Produced by: FamS (NSW Family Services)
Figure 3b: Rate of children and young people per 1,000, where harm or risk of harm was determinedSource: Community Services Annual Statistical Report 2008/09 Produced by: FamS (NSW Family Services)
15
Figure 4: 2008/2009 Budget Allocation ($ millions)
Source: DoCS Statistical Report 2006/07 - published 2008 & NSW Treasury Budget Estimates 2008/09Produced by: FamS (NSW Family Services)# supported by FS services 2007 is calculated from FamS Census 2006/07
Stories behind the baseline
16
Figure 5: No. of children/ young people assessed by DoCS as ‘risk of harm’ and in care or being supported by services
Source: DoCS Statistical Report 2006/07 - published 2008 & NSW Treasury Budget Estimates 2008/09Produced by: FamS (NSW Family Services)# supported by FS services 2007 is calculated from FamS Census 2006/07
Stories behind the baseline
Turning Curves for Kids - ACWA Conference 2010
1. We call on the Government to reverse the funding bias from Out-of-home Care towards
Early Intervention and Prevention.
2. We call on the Government to provide Out-of-home Care to those children for when it is the best alternative, in quality, accredited Out-of-home Care provided in the non-Government sector.
Family Policy Agenda
Turning Curves for Kids - ACWA Conference 2010
3. We call on the Government to recognise the value and contribution of locally based, generalist Family Support Services by a significant funding increase to make up for 15years of funding neglect.
4. We call on the Government to support the35,000 children whose families receive support from Family Support Services by making these funding decisions NOW so that we don’t disadvantage another generation of children and young people.
Family Policy Agenda
Bigger than Government
Baselines with history
Forecast and indicators
Involves working with partners
Indentifying what works and what could work
Population Accountability
Turning Curves for Kids - ACWA Conference 2010
This is about the work being done by our
organisations, services and departments.
Performance Accountability
Turning Curves for Kids - ACWA Conference 2010
1. How much did we
do?
2. How well did we do
it?
3. Is anybody better
off?
Performance Accountability
Turning Curves for Kids - ACWA Conference 2010
Results Based AccountabilityAgency Performance Measures
Outcomes Report 2008-2009
(September 2009)
Parramatta/Holroyd Family Support Inc.
PHFS uses Results based Accountability to:
o Identify and measure outcomes
o Strive to achieve the best outcomes possible for children and families
o Keep our service focused and accountable
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
How much did we do?
Program Performance Measures
How welldid we do
it?
Is anyonebetter off?
Quantity Quality E
ffect
Eff
ort # %
How much did we do? Total no. of families - D&A / DV / Mental Health /
Child Protection Issues
No. of families receiving home visits on a regular
basis
No. of assessments of families in the home or office
Average no. of home visits per family
Average no. of information provided on the service
No. of families in groups
No. of group sessions provided
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
How much did we do? (cont)
No. of referrals made to other services
No. of collaborative projects
No. of training attended by all staff
No. of interagency meetings, forums attended by staff
No. of events / Christmas gifts / Hampers/ BBQ’s etc
No. of families receiving material aid
No. of participants who use our transport facility
No. of participants who used childcare during groups
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
How well did we deliver services?
No. and % of participants who positively reported that the
organisation treated them well
No. and % of participants who will recommend our service
to others.
No. and % of participants who completed Parenting Group
No. and % of participants who regularly attended
Playgroup
No. and % of children who completed the Children’s
program
No. and % of participants who regularly attended Young
Parents Group
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
No. and % of children who enjoyed attending group
No. and % of families who thought it was a well
organised group
No. and % of families who thought the activities were
appropriate
No. and % of participants who reported reliable and
safe transport
No. and % of children who enjoyed childcare
No. and % of families who were comfortable leaving
child in childcare
How well did we deliver services?
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
• No. of families improved relationship with child/ren
• No. of families improved parenting capacity
• No. of families more connected to the community
• No. of families with increased levels of child safety
• No. of families with improved child health and
development
• No. of children who learnt something new in group
• No. of children who had fun coming to group
Is anybody better off since coming to group
(#)?
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
% of participants who feel they achieved their goals
% of participants who report things are better now
% of participants with improved relationships with their
child/ren
% of participants who met new people
% of participants who got in touch with people outside
group
% of participants who have someone new to turn to in
time of crisis
Is anybody better off since coming to group
(%)?
PHFS: RBA Agency Performance Measures Outcomes Report 2008-2009
“ A ship in the harbour is safe.
But that’s not what ships
are built for.”
(Unknown)
Turning Curves for Kids - ACWA Conference 2010
Thank you
Turning Curves for Kids - ACWA Conference 2010
33
About FamS
34
2009 Report Card
The curves we have turned
Turning Curves for Kids - ACWA Conference 2010
35
About FamS
36
About FamS
37
About FamS
38
2009 Report Card
The curves we are still committed to turning
Turning Curves for Kids - ACWA Conference 2010
39
40
About FamS
41
2009 Report Card
Is anybody better off?
Turning Curves for Kids - ACWA Conference 2010
42
43
Recommended