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C o n t e n t s
ABOUT TAG AV IAT ION 2 - 3
OUR MA INTENANCE SE RV ICES 4 - 5
OUR WORKSHOPS 6 - 9
GENEVA MA INTENANCE SE RV ICES 10 - 11
FARNBOROUGH MA INTENANCE SE RV ICES 12 - 13
PAR I S L E BOURGET MA INTENANCE SE RV ICES 14 - 15
S ION MA INTENANCE SE RV ICES 16 - 17
MADR ID MA INTENANCE SE RV ICES 18
L I S BON MA INTENANCE SE RV ICES 19
HONG KONG MA INTENANCE SE RV ICES 20
LOME MA INTENANCE SE RV ICES 21
OUR CAPAB I L I T Y L I S T 22 - 23
ABOUT TAG AVIATION
Pioneers in private aviation For nearly half a century, TAG Aviation has set the standard in private aviation. Our philosophy of excellence touches on every aspect of our client-focused services. We bring a wealth of experience and expertise to each client relationship, to ensure that your unique requirements are met with bespoke solutions that are � exible, consistent and convenient.
TAG Aviation was founded in Switzerland, and we honour the Swiss values of exceptional hospitality, technical precision, safety and the highest quality service in all we offer.
As pioneers in private aviation, TAG has created a holistic range of solutions for our clients, which includes Aircraft Management, Private Jet Charter, Maintenance Services, FBO Handling, and Pilots and Crew Training.
Operational in Europe, Asia, Africa and the Middle East, we pride ourselves on an international service, unmatched across the globe. We are committed to providing you with solutions that demonstrate a true understanding of your personal needs, delivered by highly-trained teams of dedicated professionals who will always put you at the heart of their endeavours.
3
OUR MAINTENANCE SERVICES
5
‘One-Stop-Shops’ for all your needs As a global Maintenance service, TAG Aviation operates two Heavy Maintenance Centres supported by our own comprehensive network of approved MRO Line Stations in Europe, Asia and Africa. Our Centres are based in key central European locations, and we have the capacity to offer our clients maintenance services right across the world.
Our expert technicians can undertake servicing, every inspection and major modi� cations and are supported by maintenance control teams and logistics experts – all available 24/7.
With more than ten specialised workshops at yourservice, TAG Aviation’s highly-trained mechanics provide the ultimate ‘One-Stop-Shop’ service, taking care of all your aircraft’s maintenance requirements.
Experience and expertise in Aircraft Maintenance TAG Aviation’s reputation is built upon a philosophy of operational excellence. Nowhere is this more apparent than with our Aircraft Maintenance, which has been a TAG core service for over 45 years.
We have Maintenance Centres right across Europe, in Geneva, Farnborough, Paris, Sion (Switzerland), Madrid, Lisbon as well as in Lomé (Togo), and Hong Kong in Asia. Our dedicated teams of highly-trained technicians work to the very highest standards, safeguarding the safety and security of your aircraft, and always with � exibility to meet your scheduling needs. Above all else we ensure that your aircraft spends the minimum time on the ground, applying expertise to keep your jet � ying.
TAG’s Maintenance Centres are approved by almost every major aircraft manufacturer and we are certi� ed to work on over 50 types of aircraft. Heavy base and Line maintenance comprise our core businesses, and our specialist workshops include Interior Refurbishment, Paintshop, Part 21 and Sheet Metal Work.
Taken together, it means that we are able to deliver a complete ‘One-Stop-Shop’ operation, ensuring reliability and the same exacting levels of service across the spectrum of aircraft maintenance.
7
Airframe TAG’s international team of highly quali� ed technicians will service your aircraft on time, on budget and dispatch ready, with minimum downtime guaranteed. Our core business is Dassault & Bombardier, and we are factory authorised for Honeywell, Rockwell, Collins and General Electrics. TAG Aviation is quali� ed and experienced in making major inspections, such as 1C, 2C, 3C and 4C on all Falcon aircraft, 48- and 96-month checks on Challenger, and 1C, 2C and 4C on the GlobalSeries including the Vision, plus Pre-Purchase Inspection (PPI) for owners or even major manufacturers.
Ramp services TAG Aviation provides a full array of Ramp Services from our Maintenance Centres in Geneva, Farnborough, Paris, Madrid, Sion, Lisbon and Hong Kong. Our teams areexpert in identifying and diagnosing every kind of technical issue with your aircraft. We move swiftly to rectify a fault, with the emphasis on resolving the problem thoroughly, and quickly, keeping downtime and inconvenience to an absolute minimum. From pre-� ight and post-� ight to servicing or squawks clearance, our certi� ed technicians can release your aircraft with minimum delays, helping to optimise your operations. Additionally, our Mobile Repair Team, available 24/7, members carry multiple visas and can travel extensively to assist any kind ofaircraft supported by TAG.
Avionics and Cabin Entertainment Upgrade Installing the latest upgrades in avionics and navigation systems ensures that your aircraft’s safety and performance are optimised, while enhancing your aircraft’s value. We can also oversee your aircraft’s compliance with the new mandates, including CPDLC, ADS-B through Link 2000, EASy II, Pro Line 21, TCAS and Batch 3. Additionally, TAG can also install high technologies such as GSM on board and Satcom: State-of-the-Art entertainment systems.
Structural and Sheet Metal Work We can undertake all kinds of sheet metal and structural repairs, and our teams of experts undertake all work ef� ciently, limiting the downtime of your aircraft to a minimum. Our relationships with aircraft manufacturers enable us to get the most complex repairs achieved in record time such as winglets installation.
Updates and Modi� cations / Part 21
TAG Aviation’ experts can assess your aircraft’s systems, recommending appropriate upgrades or modifications, including extensive Part 21 modifications, such as Interior modification (cabin reconfiguration / galley modifications), heavy avionics upgrades and Satcom installation. This service is increasingly popular, in response to the demand for individually designed aircraft interiors.
Paintshop
TAG’s Paintshop services range from a simple touch-up to a full respray. Our Geneva facility has an integrated Paintshop where we can customise your aircraft to any design, no matter how complex, while TAG Aviation Farnborough utilises industry-recognised partners to assist with the paint process. Painting usually takes place when the aircraft is scheduled for a major inspection to minimise downtime.
Interior Refurbishment TAG’s expert craftsmen can oversee minor repairs to the interior of your aircraft, or undertake a full refurbishment of the cabin interpreting your own personal tastes and needs. Our design consultants use the latest software to virtually realise your new interior, while select suppliers help source quality materials, including soft goods, seats, carpets, woodwork and other trim detailing.
OUR WORKSHOPS
9
NDT (Level II / Level III) Our experts provide non-destructive testing (NDT) services on site, enhancing the safety and reliability of your jet. We use the latest techniques, working alongside OEM engineers, to survey your aircraft’s structure and equip-ment, detecting any faults, and determining the best methods of repair.
Cleaning / Aircraft Detailing Cleaning services for aircraft interiors and exteriors are available at Geneva, Farnborough, Paris, Sion, Lisbon and Madrid. We offer simple vacuuming to deep cabin cleaning, which includes carpets, seats and the galley area. Exteriors can also be washed and polished. At Ge-neva and Farnborough, we also offer a Detailing Service, which ensures that all elements of the interior are precisely ordered and arranged, in line with our clients’ wishes.
Brakes, Wheels and Tyres Our dedicated teams in Geneva and Farnborough are certi� ed to survey all types of aircraft wheels, perform NDT’s to detect any defects, wheels overhaul, tyrereplacements and change worn brakes. To save on costs, checks can be carried out during the maintenance inspection of your aircraft.
Logistics TAG Aviation provides industry-leading logistics support, 24/7. All our Maintenance Centres boast a comprehen-sive inventory of spare parts in modern storage facilities. Should your aircraft require any special parts, they can be sourced quickly, ef� ciently, and with minimal shipping and customs delays.
Airworthiness Management / CAMOA dedicated TAG Aviation of� cial is assigned to your aircraft, to ensure it is always airworthy. To this end, we schedule regular inspections and organise the appropriate service and maintenance work wherever it is needed. TAG can also perform logbook review and renew your aircraft’s Airworthiness Certi� cate and, make appropriate recommendations to national authorities.
SalesTAG has in place a dedicated Sales Team ready to react to any maintenance request you might make of us. As well as creating estimates and scheduling your aircraft for maintenance, the team can also provide details of special contracts, such as ‘power by the hour’ and agreements spe-ci� cally tailored to the needs of governments or corporations.
Customer Service TAG Aviation’s Client Service teams are internationally renowned for their knowledge, professionalism, enthusiasm and passion for aviation. We are committed to providing exemplary levels of care and attention, with a highly-trained staff expert in minimising costs and working to budgets. Every client is appointed a dedicated Customer Service Manager who oversees an individual’s needs, and is fully versed in an aircraft’s maintenance history and upcoming requirements.
OUR WORKSHOPS
11
TAG AVIATION GENEVA MAINTENANCE SERVICES
Geneva’s complete ‘One-Stop-Shop’ Maintenance Centre Genève Aéroport is one of Europe’s most popular airports for business aircraft. As TAG’s main European hub, Geneva also incorporates a major Maintenance Centre, offering a complete ‘One-Stop-Shop’, within a 6,000 m2 hangar that can accommodate up to 14 aircraft. Services include painting, cabin systems installation, cabin refurbishment and avionics upgrades.
Maintenance approvals:• Bombardier ASF for Learjet / Challenger Aircraft • Line Station for Bombardier Global • Dassault ASC as a Heavy Center for all Falcon models
Services provided:One-Stop-Shop Concept: Airframe Inspections / Ramp Services / Avionics / Troubleshooting / Sheet metal / Brakes and Wheels / NDT / Paintshop / Interior Refurbishment / Cleaning / Part 21 / Logistics / Airworthiness Management /Customer Service / 24/7 AOG assistance - Mobile Repair Team
Capacity:• 6,000 m2 Hangarage• 10,000 m2 Parking • 120 quali� ed technicians among 280 employees
13
Maintenance approvals:• Bombardier Approved Service Facility (ASF) • Dassault Approved Service Center (ASC)
Services provided:Airframe / Ramp Services / Avionics Upgrades / Troubleshooting / Sheet Metal / Brakes and Wheels / NDT / Battery Shop/ Interior Refurbishment / Paintshop/ Cleaning and Aircraft Detailing / Part 21 / Logistics / Airworthiness Management / Customer Service
Capacity:• 6,000 m2 Hangarage and Of� ces
• 60 Factory trained technicians
The UK’s foremost private aviation Maintenance Centre Located at TAG Farnborough Airport, only 1 hour from central London, Maintenance is offered by ourFarnborough Maintenance Centre, one of Europe’s highest quality and ef� cient Part 145 business aviation MRO’s. To achieve and maintain these standards, our engineers and technicians are factory-trained and highly experienced in working on a variety of business jet aircraft.
TAG AVIATION FARNBOROUGH MAINTENANCE SERVICES
Aircraft maintenance close to the French Capital Paris Le Bourget, located just north of Paris, is one of the most popular and widely used private airports for business aircraft in Europe. TAG’s line stations are highly equipped to support all your operational needs, with a team of technicians, expert in Bombardier and Dassault aircraft.
TAG AVIATION PARIS LE BOURGET MAINTENANCE SERVICES
Maintenance approvals:• Bombardier ASF for Line Maintenance for all Aircraft type • Line Maintenance services on Dassault Falcon Aircraft
Services provided:Airframe Inspections / Ramp Services / Avionics / Troubleshooting / Logistics / Customer Service /24/7 AOG Assistance / Battery Shop
Capacity:• 1,800 m2 Hangarage• Parking availability• Team of 21 Technicians
15
17
Services provided:One-Stop-Shop Concept: Hangarage, Aircraft long grounding time (preservation) / Airframe Inspections / Ramp Services / Troubleshooting / Sheet metal / NDT / Interior refurbishment / Cleaning /
Capacity:• 3,200 m2 Hangarage• 12,000 m2 Parking
A versatile operation in Switzerland’s Valais region TAG Aviation Sion, in the heart of the Valais, incorpo-rates a Maintenance Centre featuring hangarage and maintenance operations. We undertake maintenance services on the many jet aircraft types for which we hold authorized service quali� cations - and always with exemplary levels of professionalism delivered by our highly trained technicians.
TAG AVIATION SION MAINTENANCE SERVICES
Technical support in the heart of Spain Madrid TAG’s Spanish Flight Centre at Adolfo Suárez MadridBarajas airport, just 20 minutes outside of the Spanish Capital, offers around - the - clock technical assistance 365 days a year. TAG offers a wide range of technical services designed to meet and support all operational needs of your private aircraft.
Maintenance approvals: • Line station for Bombardier/Dassault/ Gulfstream / Cessna Aircraft
Services provided: Airframe Inspections / Ramp Services / Troubleshooting /Line Maintenance / Cleaning /Battery shop/ Airworthiness Management /ARC Reviews /Customer Service / Logistics / 24/7 AOG Assistance
Capacity: • 20 Technicians
Servicing clients in the South of EuropeTAG Aviation Lisbon provides Maintenance Services to clients in the South of Europe, as well as to Portuguese-speaking clients hailing from countries in Africa and South America.
TAG Aviation Lisbon Maintenance Centre is the result of a long term collaboration and recent of� cial partnership with Vinair, a highly reputable private jet operator implemented in Lisbon since 1991.
Maintenance approvals:• Line Maintenance for Dassault Aircraft (F50, F900, F2000EX EASy, F7X) • Other approvals in progress (Please check the last update of our Capability List on our Website)
Services provided: Ramp servicesCleaning Services
Capacity: • 1,200 m2 Hangarage• AOG Assistance • Small team of quali� ed technicians
19
TAG AVIATION MADRID MAINTENANCE SERVICES
TAG AVIATION LISBON MAINTENANCE SERVICES
21
Dedicated Line Maintenance in West AfricaLomé Airport, in Togo West Africa, houses a dedicated Line Maintenance station with on-site work provided by two TAG Aviation technicians, in support of a local operator. The Line station is focussed on delivering maintenance for all Falcon Aicraft types, together with Hawker 850XP.
Maintenance approvals:• Line Maintenance for Falcon Aircraft types• Line Maintenance on Hawker 850XP
Services provided: Line Maintenance / Hangar availability / Ramp Services
Capacity: • Small team of quali� ed technicians available on-site
Meeting your operational needs in Asia Based at Hong Kong International Airport, TAG’s line station is perfectly equipped to meet all your operational needs. Our Hong Kong station is dedicate to providing TAG’s Aircraft Management Clients, together with third-party clients, a wide range of maintenance and technical services.
Services provided: Troubleshooting and Line maintenance for Bombardier Global, Challenger 604/605/850, Gulfstream 450/550Cleaning Services / 24/7 AOG Assistance
Capacity: • Small team of experienced technicians
TAG AVIATION LOME MAINTENANCE SERVICES
TAG AVIATION HONG KONG MAINTENANCE SERVICES
* A
SC: A
utho
rized
Ser
vice
Cen
tre /
ASF
: Aut
horiz
ed S
ervi
ce F
acilit
y
Bom
bard
ier
Glo
bal 5
000
/ G
VFD
| B
D-7
00-1
A11
(BR7
10)
AIRCRAFT TYPE APPROVALS
Bom
bard
ier
Glo
bal E
xpre
ss /
Glo
bal X
RS /
Glo
bal 6
000
| BD
-700
-1A
10 (B
R710
)
Bom
bard
ier
Cha
lleng
er 3
00 -
350
| BD
-100
-1A
10 (A
S907
)
Bom
bard
ier
Cha
lleng
er 6
01-3
A/-
3R |
CL6
00-2
B-16
(GE
CF3
4)
Bom
bard
ier
Cha
lleng
er 6
04 |
CL6
00-2
B-16
(GE
CF3
4)
Bom
bard
ier
Cha
lleng
er 6
05 |
CL6
00-2
B-16
(GE
CF3
4)
Bom
bard
ier
CRJ
100
/ C
RJ 2
00 /
Cha
lleng
er 8
50 |
CL6
00-2
B-19
(GE
CF3
4)
Ces
sna
Cita
tion
Jet C
J3 |
Ces
sna
525B
(FJ4
4)
Ces
sna
Cita
tion
Exce
l / X
LS /
XLS
+ | C
essn
a 56
0 XL
/ X
LS (P
W54
5)
Ces
sna
Sove
reig
n | C
essn
a 68
0 (P
W30
6C)
Das
saul
t Fal
con
10 /
100
| Fa
lcon
10
(TFE
731
)
Das
saul
t Fal
con
20 |
Falc
on Je
t (C
F-700
)
Das
ault
Fal
con
20-5
| Fa
lcon
Jet (
TFE
731)
Das
saul
t Fal
con
50 |
Falc
on 5
0 (T
FE 7
31)
Das
saul
t Fal
con
50EX
| Fa
lcon
50E
X (T
FE 7
31)
Das
saul
t Fal
con
900
/ 90
0B |
Falc
on 9
00 (T
FE 7
31)
Das
saul
t Fal
con
900C
| Fa
lcon
900
(TFE
731
)
Das
saul
t Fal
con
900E
X | F
alco
n 90
0EX
(TFE
731
)
Das
saul
t Fal
con
900E
X EA
Sy /
900
DX
/ 90
0LX
| Fa
lcon
900
EX (T
FE 7
31)
Das
saul
t Fal
con
2000
| Fa
lcon
200
0 (C
FE 7
38)
Das
saul
t Fal
con
2000
EX |
Falc
on 2
000E
X (P
W30
8)
Das
saul
t Fal
con
2000
EX E
ASy
/ 2
000D
X /
2000
LX /
200
0LXS
/
2000
S | F
alco
n 20
00EX
(PW
308)
Das
saul
t Fal
con
7X |
Falc
on 7
X (P
W30
7)
Embr
aer
Lega
cy 6
00 /
650
| EM
B-13
5-BJ
(AE3
007A
)
Gul
fstre
am G
150
| Gul
fstre
am G
150
(TFE
731
-40)
Gul
fstre
am G
200
/ G
alax
y 20
0 | I
AI G
alax
y (P
W30
6)
Gul
fstre
am G
450
| Gul
fstre
am G
IV-X
(RRD
Tay
)
Gul
fstre
am G
550
/ G
650
| Gul
fstre
am G
V-SP
(RR
BR71
0)
Haw
ker
1000
| Ba
e 12
5 se
ries
1000
(PW
C30
5)
Haw
ker
750
| Haw
ker 7
50 (T
FE 7
31-5
)
Haw
ker
800X
P /
850X
P | H
awke
r 800
XP /
850
XP (T
FE 7
31-5
)
Haw
ker
900X
P | H
awke
r 900
XP (T
FE 7
31-5
0)
Nex
tant
| N
exta
nt B
eech
400
A (F
J44-
3AP)
Lear
jet 4
0 /
40XR
/ 4
5 /4
5XR
| Lea
rjet 4
0 /
45 (T
FE 7
31)
Lear
jet 6
0 /
60XR
| Le
arje
t 60
(PW
305)
Lear
jet 7
0 /
75 |
Lear
jet 7
0 /
75
(TFE
731
)
MA
INTE
NA
NCE
CA
PABI
LITY
PER
MA
INTE
NA
NCE
CEN
TRES
GENEVA
BASE
LINE
ASC/ASF*
FARNBOROUGH
BASE
LINE
ASC/ASF*
MADRID LINE
PARISLINE
ASC/ASF*
SION LINE
HONG KONG LINE
LOME LINE
LISBON LINE
OUR CAPABILITY LIST
YOUR MAINTENANCE CONTACTS
GENEVA Maintenance Services+41 22 717 00 00AOG number: +41 22 717 00 55maintenance.geneva@tagaviation.com
FARNBOROUGH Maintenance ServicesFarnborough AirportTel: +44 1252 372 400AOG number: + 44 7802 821 430maintenance.london@tagfe.com
MADRID Maintenance Services+34 650 672 882AOG Number: +34 650 069 850maintenance.madrid@tagaviation.com
LOME Maintenance Services+41 22 717 00 00AOG number: +41 22 717 00 55maintenance.lome@tagaviation.com
SION Maintenance Services+41 27 305 24 30AOG number: +41 22 717 00 55maintenance.sion@tagaviation.com
PARIS Maintenance Services+41 22 717 00 00AOG number: +41 22 717 00 55maintenance.paris@tagaviation.com
HONG KONG Maintenance Services +852 3141 2010AOG number: +852 3141 20 20maintenance@tagaviation.asia
www.tagaviation.com
LISBON Maintenance Services+351 92 603 91 29AOG number: +41 22 717 00 55maintenance.lisbon@tagaviation.com
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