The Dynamics of Flow Jacques Hovens Saxion University of Applied Science Department of Applied...

The Dynamics of Flow

Jacques Hovens

Saxion University of Applied Science

Department of Applied Psychology

Flow

• Csikszentmihalyi (1990, 1998), Flow• Seligman (1999), Positive Psychology• Kahn (1990), Bakker (2009), Engagement:

– Vigour – Dedication – Absorption

• Work Demands and Flow• Personal Resources and Work Resources• Engagement and Performance

Work Demands

Work Demands

• Emotional Demands• Mental Demands• Physical Demands• Time Pressure• Work Overload

Personal Resources

Personal Resources

• Job Demands-Resources-Model• Psychological Capital

– Luthans & Youssef (2007), PsyCap:– Self-Efficacy, Optimism, Hope & Resilience

• Self-Determination Theory• Pure Intrinsic Motivation

– Deci & Ryan (2000), Vansteenkiste (2009), – Autonomy, Belongingness & Competence

Work Resources

Work Resources

• Autonomy• Output management• Feedback, • Social Support• Coaching• Learning opportunities • Training • Challenges

Performance

Performance

• Role breath efficacy • Role flexibility• Innovation • Creativity • Proactive behavior• Job performance• Customer satisfaction• Stress resistance • Productivity

PersonalResources

Work Resources

Work Demands

WorkEngagement

Performance

Job Demands-Resources-Model of Engagement (Bakker & Demerouti, 2008)