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VALUE ADDED SERVICES
DHL FREIGHT – VALUE ADDED SERVICES, SURCHARGES AND FEES
VALUE ADDED SERVICES FOR MORE FLEXIBLE TRANSPORT SOLUTIONS IN SWEDEN
2
VALUE ADDED SERVICES
HOW TO BOOK OUR VALUE ADDED SERVICES:
E-SERVICEBook transport online at dhlfreight.se*, DHL Multishipping or via an approved TA-system or EDI.
DHL CUSTOMER SERVICEFor bookings and personal service, you are always welcome to call our Customer Service department on +46 771 345 345.
Regardless of the size of your company or what you need to send – from small packages to large wholesale shipments or even more – we can assist you. Our value added services make it quick and simple to adapt transport solutions flexibly to match your company’s requi-rements precisely.
At the start of this brochure, you will find a list of all our value added servi-ces for deliveries to companies. A little further on, you will find the options that apply to companies that deliver to consumers. There is also a section con-taining information about our green value added services, which apply to all our products. The separate sections about the respective value added servi-ces present information about how they function in practice, as well as practical
information about booking, prices and combination rules, for example.
An explanation of our pricing model is presented on the following page. Com-plete price lists of all value added servi-ces, surcharges and fees are included at the very back of this brochure.
Finally, we would like to remind you that all our value added services are subject to our Product-specific terms and con-ditions. For more detailed information about the various value added services, see the separate document entitled ‘DHL Product-specific terms and conditions – Domestic’.
If anything is unclear, please do not hesitate to contact our Customer Service department.
VALUE ADDED SERVICES THAT ALLOW YOU TO PUT TOGETHER COMPLETE TRANSPORT SOLUTIONS
* Not DHL SERVICE POINT, DHL HOME DELIVERY
3
VALUE ADDED SERVICES
FREIGHT COSTThere are four factors that affect the total price of our deliveries. Here is how it works: Firstly, all our servi-ces have a freight price, to which a fuel cost is also added. Other surcharges may then be added for delivery to specific places, for example, or for transporting danger-ous goods. The price is also affected by whether you choose to supplement your
chosen transport solution with value added services such as environmental freight, carrying help or extra driver. Fi-nally, there are fees that you can avoid by making sure that the information you supply is accurate and correctly stated. If you have any doubts, you are welco-me to contact our Customer Service.
4
VALUE ADDED SERVICES
OVERVIEW, VALUE ADDED SERVICES DELIVERIES TO BUSINESSES
(Annan fraktbetalare) Other freight payer 7
(Avhämtas på terminal) Collection from terminal 7
(Avisering) Notification 7
(Bakgavellift) Tail lift 8
(Extra bemanning) Extra driver 9
(Garantitjänst) Guaranteed delivery service (G7, G10 and G12) 11
(Helgkörning) Weekend delivery 11
(Hämtning & terminalhantering parti)Pick up and terminal handling by DHL PARTI 12
(Inbärning) Carrying help 12
(Inbärning paket) Carrying help, package 12
(Last/loss icke ordinarie arb.tid)Loading or unloading outside regular working hours 13
(Leverans utan kvittens) Delivery without receipt 14
(Leveransbesked) Info delivery 15
(Leveransbevakning) Notice of delivery 16
(Leveransbevis) Proof of delivery 16
(Lastnings- & lossningshjälpmedel) Loading and unloading aids 16
(Mottagarbetald frakt) Consignee pays 18
(Pallöverföringssystem) Pallet transfer system (PÖS) 19
(Tidsbestämd lastning och lossning) Time definite loading or unloading 20
(Transportstöd) Transport subsidy 20
(Varuefterkrav) Cash on delivery 20
(Varuförsäkring) Insurance 21
DELIVERIES TO BUSINESSES PAGEDHL PAKET DHL PALL DHL STYCKE DHL PARTI
5
VALUE ADDED SERVICES
OVERVIEW, VALUE ADDED SERVICES DELIVERIES TO CONSUMERS
VALUE ADDED SERVICES, ENVIRONMENT
(Annan fraktbetalare) Other freight payer 23
(Avhämtning på terminal) Collection from terminal 23
(Bortforsling gammal vara) Disposal of replaced goods 23
(Brevavisering) Notification by letter 24
(Dubbelbemanning) Two-man delivery 25
(Inbärning till anvisad plats) Carrying help to room of choice 26
(Kvällskörning) Evening delivery 27
(Leveransbesked) Info delivery 27
(Leveransbevakning) Notice of delivery 27
(Leveransbevis) Proof of delivery (POD) 28
(Utbärning från anvisad plats)Carrying help removal 28
(Varuefterkrav) Cash on delivery 28
(Varuförsäkring) Insurance 29
(Återtag av transportemballage) Packaging removal 29
(Gröna Ton) Green Tonnage 31
(Miljöfrakt) Environmental freight 31
DELIVERIES TO PRIVATE CUSTOMERS
EN ROUTE TO SUSTAINABLE TRANSPORT
PAGE
PAGE
DHL SERVICE POINT
DHL SERVICE POINT
DHL HOME DELIVERY
DHL HOME DELIVERY
DHL PAKET
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL STYCKE
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL HOME DELIVERY
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PALL
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL FREIGHT’S PRODUCTSWITHIN SWEDEN
DHL STYCKE DHL PARTI
DHL PAKET DHL PALL
6
VALUE ADDED SERVICES
6
DHL HOME DELIVERY
DELIVERIES TO BUSINESSESNo matter which of our transport solutions you choose, you can be sure that we have what it takes to deal with almost any situation that may arise. With our value added services you can easily adapt the transport to match your needs precisely. It is simple to book value added services through our e-service systems or by contacting our Customer Service department.
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VALUE ADDED SERVICES
BOOK VIA
BOOK VIA
BOOK VIA
CANNOT BE COMBINED WITH:
CANNOT BE COMBINED WITH:
E-service. State paying customer number.
E-service. State the DHL terminal from where you wish to collect the shipment.
E-service. State the consignee’s name and phone number.
Guaranteed delivery service (G7, G10, G12), Carrying help, Info delivery and Delivery without receipt.
The value added service ‘Notification’ cannot be combi-ned with, Collection from terminal, Guaranteed delivery service (G7, G10, G12).
PRICE PRICE - PALL / STYCKE
SEK 95 SEK 125
PRICE PRICE - PALL / STYCKE / PARTI
SEK 95/shipment SEK 125/shipment
There are occasions in a transport chain when ‘Other freight payer’ is a practical option. This applies, for example, when neither consignee nor consignor will be responsible for the freight. This option is often used in a transport chain by a party acting exclusively as the warehouser.
We provide the option of having a shipment collected from one of our terminals rather than our delivering it directly to the consignee. This is a popular choice with consignees who are often out and about, or who are often unavailable for some other reason. Notification is included in the service, and as soon as it is issued, the shipment is available for collection during normal working hours.
Through notification, you, the consignor, ensure that the consignee is at the delivery point at the time suggested for delivery. It is a simple way for both parties to minimise un-necessary costs in connection with deliveries.
ANNAN FRAKTBETALAREOTHER FREIGHT PAYER
AVHÄMTAS TERMINALCOLLECTION FROM TERMINAL
AVISERINGNOTIFICATION
We invoice a third party, i.e. neither the consignor nor the consignee.
Have the consignee collect the shipment from our terminal at a convenient time.
When you want us to contact your consignee to arrange a time for delivery.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
Want to assure your delivery even further? Then combine Notification with Info delivery.
Hint!
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
PRICE
DHL PAKET SEK 18
DHL PALL SEK 60
DHL STYCKE SEK 60
DHL PARTI SEK 60
8
VALUE ADDED SERVICES
BOOK VIAE-service, DHL Customer Service.
PRICE
1,000–3,900 kg SEK 0/pallet
3,901–14,000 kg SEK 130/pallet
Need help with a tail lift for slightly larger shipments? No pro-blem. This value added service can be booked for shipments with a total volumetric weight of no more than 14 tonnes.
BAKGAVELLIFTTAIL LIFT
We can supply vehicles with a tail lift for large whole-sale deliveries.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
9
VALUE ADDED SERVICES
BOOK VIAContact DHL Customer Service.
Additional help is sometimes required to load, unload or carry deliveries that are particularly heavy or voluminous. We can handle it. The service applies to individual parcels that weigh more than 25 kg, or parcels which, on account of their size, cannot be handled by the driver alone.
EXTRA BEMANNINGEXTRA DRIVER
When the consignee needs extra help for loading and unloading.
PRICE – WEEKDAYS
SEK 275/employee and 30-minute period or part thereof; minimum SEK 1,400 including travel time.
PRICE – WEEKENDS AND PUBLIC HOLIDAYS
SEK 440/employee and 30-minute period or part thereof; minimum SEK 2,645 including travel time.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
10
VALUE ADDED SERVICES
11
VALUE ADDED SERVICES
BOOK VIAContact DHL Customer Service.
PRICE
According to agreement.
If you want to benefit from weekend opening, for example, DHL can provide weekend delivery of wholesale goods.
HELGKÖRNINGWEEKEND DELIVERY
We deliver your wholesale goods on the weekend.
BOOK VIA
CANNOT BE COMBINED WITH:
E-service, DHL Customer Service. We confirm the boo-king with a booking number and a guaranteed delivery date. Label all the parcels in the shipment with a special label for Guaranteed Delivery Service (G7, G10 or G12). State the booking number on each label, and position it in a visible place on the item. You will be issued with labels automatically when you book the shipment with the value added service, and you can print the appro-priate freight document via www.dhlfreight.se.
If you use a different method to print your freight documents, you can download the labels from www.dhlfreight.se.
Notification, Cash on delivery, Carrying help, Thermo warm, Collection from terminal or Dangerous Goods Class 1, 6.2 and 7.
PRICE/SHIPMENT PAKET PALL, STYCKE
G7 SEK 510 SEK 650
G10 SEK 330 SEK 475
G12 SEK 165 SEK 395
We provide guaranteed delivery services if you want the ship-ment delivered to the consignee before a given time. In the unlikely event that we fail to deliver on time, we will reimbur-se you the cost of the freight and the value added service.
The times we guarantee delivery before are:
G7 No later than 07.30
G10 No later than 10.00
G12 No later than 12.00
GARANTITJÄNSTGUARANTEED DELIVERY
SERVICE (G7, G10 AND G12)Guaranteed delivery to the consignee before a given time.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
See our timetable online at dhlfreight.se for details of geo-graphical coverage.
Hint!
12
VALUE ADDED SERVICES
No matter whether you may be short of space or simply find it more practical to have us collect all your goods at the same time, we can handle it. As a DHL customer, all you need to do it to ask to have your wholesale goods collected and delivered to a DHL terminal.
PRICE
1,000–2,999 kg/shipment SEK 362/tonne
3,000–4,999 kg/shipment SEK 217/tonne
5,000–20,999 kg/shipment SEK 155/tonne
21,000 kg or more/shipment SEK 91/tonne
HÄMTNING OCH TERMINAL-HANTERING DHL PARTIPICK UP AND TERMINAL HANDLING BY DHL PARTI
We collect your packaged goods and help you deal with shortage of space.
BOOK VIAContact DHL Customer Service.
BOOK VIAE-service. State the parcel weight in actual weight.
You may sometimes need help past the loading quay or the street. Leave it to us. This is how ‘Carrying help’ works: If the parcel weighs no more than 25 kg actual weight, and if it is possible for one person to handle on his/her own, we provide delivery from the vehicle into the building, shopping centre or similar. For goods loaded on pallets, we provide ‘Carrying help’ using a pallet truck.
We can, of course, take care of carrying your packages indoors. This means that we deliver past the consignee’s gate or door – usually farther onto the premises. Carrying help only applies to shipments containing parcels weighing max. 25 kg per parcel – and only for parcels that one person can carry alone or transport on a trolley without having to use stairs in any shape or form.
PRICE
1–25 kg SEK 90
26–150 kg SEK 150
CANNOT BE COMBINED WITH:
CANNOT BE COMBINED WITH:
BOOK VIA
Collection from terminal, Delivery without receipt, Guaranteed delivery service (G7, G10, G12), or Dangerous Goods Class 1, 6.2 or 7.
Collection from terminal, Delivery without receipt, Guaranteed delivery service (G7, G10, G12), or Dangerous Goods Class 1, 6.2 or 7.
E-service. State the parcel weight in actual weight.
PRICE – DHL PALL
Half pallet SEK 125/pallet
Full pallet SEK 250/pallet
PRICE – DHL STYCKE
1–25 kg SEK 90
26–150 kg SEK 150
151–299 kg SEK 250
300–999 kg SEK 350
1,000–2,500 kg SEK 550
INBÄRNINGCARRYING HELP
INBÄRNING PAKETCARRYING HELP, PARCEL
We deliver directly to the consignee’s premises.
Let us carry the package inside.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
Do not forget that the consignee is expected to help carrying in parcels that weigh more than 25 kg and are not loaded on pallets.
NB
Do not forget that the consignee is expected to help carrying in parcels that weigh more than 25 kg.
NB
13
VALUE ADDED SERVICES
Loading and unloading at extraordinary times.
BOOKINGContact DHL Customer Service.
We at DHL work when you need our help. And we can, of cour-se, assist with loading or unloading at times other than regular weekday hours (07.00–17.00).
LASTNING ELLER LOSSNING PÅ ICKE ORDINARIE ARBETSTID
LOADING OR UNLOADING OUTSIDE NORMAL WORKING HOURS
PRICE – WEEKENDS AND PUBLIC HOLIDAYS
SEK 365/employee and per 30-minute period or part thereof, minimum SEK 2,195 including travelling time.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
PRICE – WEEKDAYS
Weekdays, SEK 240/employee and per 30-minute period or part thereof, minimum SEK 1,425.
14
VALUE ADDED SERVICES
14
Delivery without receipt is a practical service for customers who want to make sure their deliveries arrive irrespective of whether or not the consignee is at the delivery point.
LEVERANS UTAN KVITTENSDELIVERY WITHOUT RECEIPT
We deliver, even though the consignee is not at the delivery point.
CANNOT BE COMBINED WITH:Insurance, Cash on delivery, Carrying Help, Thermo, Collection from terminal, or Dangerous Goods Class 1, 6.2 or 7.
BOOK VIAE-service.
PRICE
Free of charge
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
15
VALUE ADDED SERVICES
Combine ‘Info delivery’ with ‘Notification’ to keep an even tighter check on the delivery.
Hint!
CANNOT BE COMBINED WITH:Collection from terminal, Guaranteed delivery service (G7) and Dangerous Goods Class 1, 6.2 and 7.
‘Info delivery’ involves the driver calling the consignee approx. 15–30 minutes prior to delivery. This provides both consignor and consignee with more control of the process. Info delivery is a popular option in cases where shipments are delivered to locations where many people are difficult to reach and/or always on the move, e.g. construction sites.
LEVERANSBESKEDINFO DELIVERY
Our driver calls the consignee prior to delivery. BOOK VIAE-service. State the phone number you want us to use to supply the information.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
PRICE
SEK 49/shipment
16
VALUE ADDED SERVICES
BOOK VIAE-service. State the email address or the phone number you want us to use to send the information.
‘Notice of delivery’ gives you full control of where your shipment is in the transport chain. We send regular updates to you – or to the receiver you designate; the consignee or a third party, for example – by SMS or and/or email. Notice of delivery is an excellent way to reinforce the level of service you provide to your customers or partners!
LEVERANSBEVAKNINGNOTICE OF DELIVERY
Full control throughout the transport chain via SMS or email.
PRICE
SEK 2.50 per SMS or email message. Max. SEK 10 per shipment.
If you would subsequently like to see delivery details for a shipment, we can provide these by sending you a copy of the relevant freight documents. It may, for example, be a matter of seeing who signed for a shipment.
We present all delivery details. BOOK VIADHL Customer Service.
PRICE
SEK 70/unit
LEVERANSBEVIS PROOF OF DELIVERY (POD)
BOOK VIAContact DHL Customer Service for additional informa-tion.
PRICE
According to agreement.
Special conditions sometimes apply with regard to loading or loading in a smoothly functioning manner – on construction sites, for example. If specially adapted solutions are required – involving a tractor, forklift, sack trolley or pallet truck – we can handle it. Contact our Customer Service department for details.
LASTNINGS- OCH LOSSNINGSHJÄLPMEDEL
LOADING AND UNLOADING AIDS
We arrange loading and unloading aids.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
To call up your transport documents, go to Active Tracing.Hint!
17
VALUE ADDED SERVICES
18
VALUE ADDED SERVICES
18
BOOK VIA
CANNOT BE COMBINED WITH:
E-service. State consignee’s customer number.
Cash on delivery.
Invoicing the consignee ensures greater flexibility, irrespective of whether customers are consignors or warehousers. ‘Consig-nee pays’ is also an excellent service for everyone who wants to maintain firm control of their freight costs.
MOTTAGARBETALD FRAKTCONSIGNEE PAYS
We invoice the consignee rather than the consignor.
PRICE – PAKET
SEK 39/shipment
PRICE – PALL / STYCKE / PARTI
SEK 60/shipment
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
19
VALUE ADDED SERVICES
We administrate all your pallet transactions between the consignor’s and consignee’s accounts. This makes it simple for you to maintain full control and improve cost-efficiency.
PALLÖVERFÖRINGSSYSTEMPALLET TRANSFER SYSTEM
(PÖS)Let us administrate your EUR pallets.
PRICE
SEK 22 per loaded pallet or 6.5% on debited freight sums.
You need a separate agreement and customer number to utilise this service.
NB
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
PRIS - EXKL STOCKHOLM
07:00 - 08:59 1295 kr
09:00 - 10:59 995 kr
11:00 - 12:59 1395 kr
13:00 - 14:59 2495 kr
15:00 - 17:59 Kundunik
20
VALUE ADDED SERVICES
BOOK VIAE-service, DHL Customer Service.
Prices are valid within a three-mile radius from the main town. For located unloading/loading outside this radius, please contact our service office.
‘Time definite loading or unloading’ is sometimes required. This is the perfect choice for environments with a high flow of goods – if you (or your customers) are warehousers or active in the construction industry, for example. More specifically, this service involves having shipments loaded or unloaded at a given time, or within a given period on a specific day.
TIDSBESTÄMD LASTNING ELLER LOSSNING
TIME DEFINITE LOADING OR UNLOADING
When you need your wholesale goods loaded and/or unloaded at a specific time.
BOOK VIAContact DHL Customer Service for additional information.
PRICE
SEK 500 per basis
If you have companies in certain regions, you may be eligible for transport subsidy. We at DHL will be happy to help you by preparing the basis.
TRANSPORTSTÖDTRANSPORT SUBSIDY
We help you prepare the basis for your application for transport subsidy.
BOOK VIA
CANNOT BE COMBINED WITH:
E-service. Sate the sum, giro type, account number and reference if appropriate.
Consignee pays, Other freight payer, Delivery without receipt, Guaranteed delivery service (G7, G10, G12), or Dangerous Goods Class 1, 6.2 or 7.
If you select ‘Cash on delivery’, the consignee pays the cost of the item directly on delivery, and we then transfer the sum to you. This means that as the consignor, you are always guaran-teed payment.
VARUEFTERKRAVCASH ON DELIVERY
We collect payment on delivery and then transfer the relevant sum to the payment receiver.
PRICE – PALL, STYCKE, COD SUMS:
SEK 1–5,000 SEK 235
SEK 5,001–20,000 SEK 350
SEK 20,001 – SEK 500
PRICE – PAKET
SEK 130/shipment
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKE
Find out more about transport subsidy at www.tillväxtverket.se or contact DHL Customer Service for additional information about how to activate your customer number.
Hint!
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKET
PRIS - STOCKHOLM
07:00 - 08:59 SEK 1695
09:00 - 10:59 SEK 1195
11:00 - 12:59 SEK 1895
13:00 - 14:59 SEK 2995
15:00 - 17:59 Kundunik
PRIS - EXCL STOCKHOLM
07:00 - 08:59 SEK 1295
09:00 - 10:59 SEK 995
11:00 - 12:59 SEK 1395
13:00 - 14:59 SEK 2495
15:00 - 17:59 Kundunik
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PARTI
21
VALUE ADDED SERVICES
BOOKING
CANNOT BE COMBINED WITH:
DHL Customer Service, E-service.
Delivery without receipt.
Our Insurance service provides you with excellent full-value insurance coverage. You can therefore feel fully confident, regardless of what type of goods you are sending or receiving. We also offer you the opportunity to take out separate insu-rance for goods worth up to SEK 1 million. Excess is naturally included, so the only thing you need to pay is a premium based on the value of the item(s) in question.
VARUFÖRSÄKRINGINSURANCE
A separate insurance policy provides extra protection and security.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PAKETINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL PALLINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTDHL STYCKEINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
Insurance does not cover the following types of goods: vehicles, boats, unpackaged goods, used machinery, tiles, marble, used property, returns. The insurance does not cover indirect damage or losses, nor losses or damage caused by delays.
PRICE
Item value
From To Premium, SEK
010,00125,00150,00175,001100,001200,001300,001400,001500,001600,001700,001800,001900,001
10,00025,00050,00075,000100,000200,000300,000400,000500,000600,000700,000800,000900,000999,999
50751251752003004505006007008009001,0001,100
22
VALUE ADDED SERVICES
DELIVERIES TO CONSUMER
Service, accurate delivery times and flexibility are all important aspects when you operate deliveries to private customers. With DHL as your partner, you can ensure all this and even more. Tailor your range of delivery services to match your custo-mers’ needs, while maintaining full control of the entire transport flow. Naturally, we can also handle return shipments. Notification is included in all our services intended for consumers.
22
VALUE ADDED SERVICES
23
VALUE ADDED SERVICES
BOOKINGE-service. State paying customer number.
PRICE – SERVICE POINT
SEK 18/shipment
PRICE – HOME DELIVERY
SEK 60/shipment
There are many occasions in a transport chain when ‘Other freight payer’ is a practical option. This applies, for example, when neither consignee nor consignor will be responsible for the freight. This option is often used in a transport chain by a party acting exclusively as the warehouser.
ANNAN FRAKTBETALAREOTHER FREIGHT PAYER
We invoice a third party, i.e. neither the consignor nor the consignee.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
BOOK VIA
CANNOT BE COMBINED WITH:
E-service, state the DHL terminal from which the ship-ment is to be collected.
Carrying help to room of choice, Info delivery
PRICE – HOME DELIVERY
SEK 125
We provide the option of having the consignee collecting a shipment from one of our terminals rather than our delivering it directly. This is a popular option with consignees who are often out and about, or who are otherwise not available for some other reason. Notification is included in the service, and as soon as it is issued, the shipment is available for collection during normal working hours.
AVHÄMTAS PÅ TERMINALCOLLECTION FROM TERMINALHave the consignee collect the shipment from our termi-nal at a convenient time.
BOOK VIAE-service.
PRICE
SEK 295
Many consumers want help disposing of the goods they have recently replaced. We take care of this, and deliver all the items we take away to the refuse centre for recycling. It is an option that benefits both the conscientious customer and the environment.
BORTFORSLING GAMMAL VARADISPOSAL OF
REPLACED GOODSWe recycle the old item which has just been replaced by a new one.
This value added service must be combined with ‘Carrying help to room of choice’. Please note that return shipments are sent via DHL HOME DELIVERY RETURN.
NB
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
24
VALUE ADDED SERVICES
BOOK VIAE-service.
PRICE
SEK 15
Email and SMS notification are, of course, always included in DHL SERVICE POINT. But if your customer prefers, we can also provide notification by letter when a shipment is ready for collection. Secure, simple and efficient – particularly if the consignee is not keen on digital solutions.
BREVAVISERINGNOTIFICATION BY LETTER
Offer your customers secure notification by letter.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
25
VALUE ADDED SERVICES
BOOK VIAE-service.
PRICE
SEK 350
It is usual for the consignee to help our driver to load/unload items and carry them indoors. Additional help may be required for particularly heavy or voluminous deliveries that need loa-ding/unloading or carrying inside, however. We deal with this by having an extra employee accompany the delivery.
DUBBELBEMANNINGTWO-MAN DELIVERY
When an extra pair of hands is required to carry items in or out of the home.
‘Two-man delivery’ must be combined with ‘Carrying help to room of choice’ or ‘Carrying help removal’ in cases where the consignee cannot provide the necessary carrying help.
NB
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
26
VALUE ADDED SERVICES
BOOK VIAE-service.Many customers appreciate the simplicity and convenience of
home delivery. For this very reason, ‘Carrying help’ is a popular value added service. The consignee selects a place in the home where the item or items are to be placed. The driver and consignee then help each other to load, unload and carry the items indoors. The entire process is usually completed quickly and efficiently in just a few minutes.
INBÄRNING TILL ANVISAD PLATSCARRYING HELP
TO ROOM OF CHOICEFor customers who want items carried into their homes.
Combine with Two-man delivery if the consignee either cannot or will not assist with carrying the item(s) indoors.
Hint!
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
PRICE
1–25 kg SEK 145
26–150 kg SEK 295
151–299 kg SEK 425
300–999 kg SEK 575
1,000–2,500 kg SEK 850
27
VALUE ADDED SERVICES
BOOK VIAE-service. State the email address or the phone number you want us to use to send the information.
PRICE
SEK 2.50 per SMS or email message. Max. SEK 10 per shipment.
‘Notice of delivery’ helps give you and your customer with full control of where your shipment is in the transport chain. We send regular updates to you – or to the receiver you designate; the consignee or a third party, for example – by SMS or and/or email. Notice of delivery is an excellent way to expand the level of service you provide to your customers or partners!
LEVERANSBEVAKNINGNOTICE OF DELIVERY
Full control throughout the transport chain, directly via SMS or email.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
BOOK VIAE-service.
* Applies to the basic zone and, through its geographical co-verage, includes approximately 65% of the Swedish population. For comprehensive details of Evening delivery coverage, see www.dhlfreight.se.
PRICE
Evening delivery* SEK 150
Evening delivery, Zone B SEK 750
Evening delivery, Zone C SEK 1,200
Evening delivery, Zone D SEK 2,000
Evening delivery, Zone E SEK 3,500
We deliver when the consignee is home. With this value added service, you can offer extra flexibility for everyone who cannot guarantee being home at times other than between 17.00 and 22.00. In our opinion, ‘Evening delivery’ is a value added service that allows you to provide what end consumers require most of all: a fully flexible home delivery service. With an un-beatable range of value added services, you can already offer your customers evening delivery throughout Sweden.
KVÄLLSKÖRNINGEVENING DELIVERY
We deliver after normal office hours.
BOOK VIAE-service. State the phone number you want us to use to supply the information.
PRICE
SEK 0
In a flexible service for home deliveries, security and clarity are important factors for the consignee. Our experience has taught us that ‘Info delivery’ always makes it easier for your custo-mers to plan their day. When the shipment is on its way, our driver contacts the consignee 15–30 minutes prior to delivery. ‘Info delivery’ also provides both you – the consignor – and the consignee with greater control of the delivery.
LEVERANSBESKEDINFO DELIVERY
Our driver contacts the consignee prior to delivery.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
CANNOT BE COMBINED WITH:Collection from terminal.
28
VALUE ADDED SERVICES
PRICE
SEK 70/unit
If the consignee would subsequently like to see delivery details for a shipment, we can provide these by sending a copy of the relevant freight documents. It may, for example, be a matter of seeing who signed for the shipment.
LEVERANSBEVISPROOF OF DELIVERY (POD)
We present all delivery details.
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
BOOK VIAE-service. State the sum, giro type, account number and reference if appropriate.
‘Cash on delivery’ involves the consignee paying for the goods directly on delivery; we then transfer the sum in question to you. This means that you, as the consignor, are always guaran-teed payment. Many consignees also consider this a safe and secure way to shop.
VARUEFTERKRAVCASH ON DELIVERY
We collect payment on delivery and then transfer the sum to you.
BOOK VIAE-service. Book with DHL HOME DELIVERY RETURN.‘Carrying help removal’ has been designed for return shipme-
nts from your customers. Our driver helps your customer to carry items out from a designated place in the home.
UTBÄRNING FRÅN ANVISAD PLATSCARRYING
HELP REMOVALWe also take care of your returns.
Combine with Two-man delivery if the consignee either cannot or will not assist with carrying the item(s) out from the premi-ses.
Must be booked with DHL HOME DELIVERY RETURN. Do not forget that at the time of collection, the shipment must have been packaged for transport in accordance with the applicable packaging instructions, and the relevant transport label(s) must have been applied.
Hint!
NB
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
PRICE – DHL SERVICE POINT
Max. SEK 9,999 SEK 60
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
BOOK VIADHL Customer Service.
PRICE
1–25 kg SEK 145
26–150 kg SEK 295
151–299 kg SEK 425
300–999 kg SEK 575
1,000–2,500 kg SEK 850
29
VALUE ADDED SERVICES
BOOK VIA
CANNOT BE COMBINED WITH:
E-tjänst, DHL Customer Service.
This value added service cannot be combined with ‘Deli-very without receipt’.
Insurance does not cover the following types of goods: vehicles, boats, unpackaged goods, used machinery, tiles, marble, used property, returns. The insurance does not cover indirect damage or losses, nor losses or damage caused by delays.
PRICE
Item value
From To Premium, SEK
010,00125,00150,00175,001100,001200,001300,001400,001500,001600,001700,001800,001900,001
10,00025,00050,00075,000100,000200,000300,000400,000500,000600,000700,000800,000900,000999,999
50751251752003004505006007008009001,0001,100
Our Insurance service provides you with excellent full-value insurance coverage. You can therefore feel fully confident, regardless of what type of goods you are sending or receiving. We also offer you the opportunity to take out separate insu-rance for goods worth up to SEK 1 million. Excess is naturally included, so the only thing you need to pay is a premium based on the value of the item(s) in question.
VARUFÖRSÄKRINGINSURANCE
A separate insurance policy provides extra protection and security.
BOOK VIAE-service.
PRICE
SEK 195
When we leave the consignee’s premises, we want everything to have been taken care of properly. This can even include packaging, if you wish. After unpacking the goods, we remove all transport packaging such as plastic, cable ties, corrugated card and containers. We naturally carry out this work in an environmentally friendly manner.
ÅTERTAG AV TRANSPORT-EMBALLAGE
PACKAGING REMOVALWe remove and recycle transport packaging.
Please remember that DHL does not carry transport packaging in the event of goods returns.
This value added service must be combined with Carrying help to room of choice.
Hint!
NB
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT DHL HOME DELIVERY
30
VALUE ADDED SERVICES
EN ROUTE TO SUSTAINABLE TRANSPORT
We at DHL work actively to contribute to sustainable logistics worldwide, and we have a stated global aim of reducing our carbon emissions by 30 per cent in relation to 2007 levels by 2020.
By choosing any of our environmental value added services, you – our customer – can not only reduce your own climate impact, but also help drive the development forward. The revenues from these services are used to invest in vehicles that operate on more costly environmental technology. Effective environmental work is based on partnership – or CO2llaboration, as we call it. It is work that generates guaranteed environmental gains, checked and verified by an independent party.
30
VALUE ADDED SERVICES
31
VALUE ADDED SERVICES
BOOKINGContact DHL Customer Service for additional informa-tion.
PRICE
SEK 0.50/tonne/km, contact DHL Customer Service for additional information.
The ‘Green tonnage’ value added service is based on DHL using new, alternative engine technology together with renewable fuel in the transport system with a view to reducing levels of fossil carbon dioxide. This makes a significant contri-bution to offsetting the carbon footprint generated by your transport operations, and gives you a very real opportunity to reduce the environmental impact linked to your transport.
You are free to decide how much your company would like to invest. We at DHL then use a conversion key to calculate the share of transport work in tonnage kilometres.
GRÖNA TONGREEN TONNAGE
Make an environmental investment in your transport of wholesale and unit goods.
Through DHL Environmental Freight, we work closely with you and your customers to make a serious attempt to reduce emissions of carbon dioxide, where this would be impossible without your contribution. Every time you or your customers book DHL Environmental Freight, you purchase shares in our total capacity of CO2-re-ducing freight. These shares are not linked to specific routes or stretches. Rather, at any point in our domestic network, we can replace a fossil transport section with vehicles powered by renewable fuel. This allows us to optimise our environmental work. For every share booked, we add transport solutions that reduce contributions of harmful greenhouse gases. The more shares we sell, the faster our shared journey towards a fully sustainable transport system.
Make an environmental investment in connection with your transportation of packages, pallets and deliveries to private customers.
BOOKINGE-service.
MILJÖFRAKTENVIRONMENTAL FREIGHT
PRICE – SERVICE POINT
SEK 10/shipment
PRICE – PAKET
SEK 10/shipment
PRICE – HOME DELIVERY
SEK 35/shipment
PRICE – PALL
SEK 95/shipment
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PAKET
DHL PAKET
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PALL
DHL PALL
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL STYCKE
DHL STYCKE
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL PARTI
DHL PARTI
INBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECTINBÄRNING SERVICE POINT HOME DELIVERY EUROCONNECT
DHL SERVICE POINT
DHLHOME DELIVERY
32
VALUE ADDED SERVICES
PRICE LIST VALUE ADDED SERVICES
(Annan fraktbetalare) Other freight payer SEK 18 SEK 60 SEK 60 SEK 60 SEK 18 SEK 60 Price per shipment.
(Avhämtas terminal) Collection from terminal SEK 95 SEK 125 SEK 125 - - SEK 125 Price per shipment.
(Avisering) Notification SEK 95 SEK 125 SEK 125 SEK 125 Included Included Price per shipment.
(Bakgavellift) Tail lift1,000–3900 kg
3,901–14000 kg--
--
--
SEK 0/palletSEK 130/pallet
--
--
1 pallet = 780 kg total volumetric weight.
(Bortforsling) Disposal of replaced goods - - - - - SEK 295 Price per shipment.
(Brevavisering) Notification by letter - - - - SEK 15 - Price per shipment.
(Dubbelbemanning) Two-man delivery - - - - - SEK 350 We supply two or more drivers. Must be combined with ‘Carrying help to room of choice’ or ‘Carrying help removal’.
(Extra bemanning) Extra driverWeekdays, 08.00–17.00
Lowest charge, weekdaysWeekends and public holidays
Lowest charge, weekends and public holidays
SEK 275* SEK 1,400 SEK 440* SEK 2,645
SEK 275* SEK 1,400 SEK 440* SEK 2,645
SEK 275* SEK 1,400 SEK 440* SEK 2,645
SEK 275* SEK 1,400 SEK 440* SEK 2,645
----
----
* Per employee & 30-min. period or part thereof, incl. travel.
(Garantitjänst)Guaranteed delivery service (G7, G10, G12) G7
G10G12
SEK 510 SEK 330 SEK 165
SEK 650 SEK 475 SEK 395
SEK 650 SEK 475 SEK 395
---
---
---
Delivery before specific time. Please note that– G7 means delivery before 07.30. Price per shipment.
(Gröna Ton) Green tonnage - - SEK 0.50/tonne/km
SEK 0.50/tonne/km
- - Requires specific agreement and capacity alignment.
(Helgkörning) Weekend delivery - - - according to agre-ement
- - Contact DHL Customer Service.
(Hämtning & terminalhantering DHL PARTI)Pick up & terminal handling 1,000–2,999 kgDHL PARTI 3,000–4,999 kg
5,000–20,999 kg> 21,000 kg
----
----
----
SEK 362 SEK 217 SEK 155 SEK 91
----
----
Price per tonne in respective weight range.
(Inbärning) Carrying helpHalf pallet Full pallet
1–25 kg26–150 kg
151–299 kg 300–999 kg
1,000–2,500 kg
-------
SEK 125/palletSEK 250/pallet---
--SEK 90SEK 150SEK 250SEK 350SEK 550
-------
-------
-------
DHL delivers the parcel with an actual weight that does not exceed 25 kg from the vehicle into the building, e.g. to an office, residence or directly to shop premises in a shopping centre.Price per shipment.
(Inbärning paket) Carrying help, PAKET1–25 kg
26–150 kgSEK 90SEK 150
--
--
--
--
--
Price per shipment.
(Inbärning till anvisad plats)Carrying help to room of choice 1-25 kg
26–150 kg 151–299 kg 300–999 kg
1,000–2,500 kg
-----
-----
-----
-----
-----
SEK 145 SEK 295SEK 425SEK 575SEK 850
Price per shipment.
(Kvällskörning) Evening deliveryEvening delivery
Zone BZone CZone DZone E
-----
-----
-----
-----
-----
SEK 150SEK 750 SEK 1200 SEK 2000 SEK 3500
Price per shipment.
VALUE ADDED SERVICES COMMENTSDHL
PAKETDHL PALL
DHL STYCKE
DHL PARTI
DHL SP
DHL HD
33
VALUE ADDED SERVICES
PRICE LIST VALUE ADDED SERVICES
(Lastning och lossning icke ordinarie arbetstid)Loading or unloading outside regular working hours Weekdays
Lowest charge, weekdaysWeekends and public holidays
SEK 240 SEK 1,425 SEK 365 SEK 2,195
SEK 240 SEK 1,425 SEK 365 SEK 2,195
SEK 240 SEK 1,425 SEK 365 SEK 2,195
SEK 240 SEK 1,425 SEK 365 SEK 2,195
----
----
Per employee & 30-min. period or part thereof
(Leverans utan kvittens) Delivery without receipt Free of charge Free of charge Free of charge - -
(Leveransbesked) Info delivery SEK 49 SEK 49 SEK 49 SEK 49 - SEK 0 The driver phones 15-30 min. prior to delivery. Price per shipment.
(Leveransbevakning) Notice of delivery SEK 2.50/SMS/email
SEK 2.50/SMS/email
SEK 2.50/SMS/email
- SEK 2.50/SMS/email
SEK 2.50/SMS/email
Max. SEK 10/shipment.
(Leveransbevis) Proof of delivery (POD) SEK 70 SEK 70 SEK 70 SEK 70 SEK 70 SEK 70 Per unit.
(Lastnings- & Lossningshjälpmedel)Loading/unloading aids
- - - according to agre-ement
- -
(Miljöfrakt) Environmental freight SEK 10 SEK 95 - - SEK 10 SEK 35 Price per shipment.
(Mottagarbetald frakt) Consignee pays SEK 39 SEK 60 SEK 60 SEK 60 - - Price per shipment.
(Pallöverföringssystem)Pallet transfer system (PÖS)
- SEK 22/loaded pallet
SEK 22/loaded pallet
SEK 22/loaded pallet
- - Or 6.5% of the freight sum charged. The value added service cost is always charged to the freight payer.
Tidsbestämd lastning eller lossning Sverige exkl Stockholm 07.00-08.59
09.00-10.59 11.00-12.59 13.00-14.59 15.00-17.59
- - - 1295 kr 995 kr 1395 kr 2495 kr *
- - Prices are valid within a th-ree-mile radius from the main town. For located unloading/loading outside this radius, please contact our service
office.*Customer specific
Tidsbestämd lastning eller lossning Stockholm 07.00-08.59
09.00-10.59 11.00-12.59 13.00-14.59 15.00-17.59
1695 kr 1195 kr 1895 kr 2995 kr *
Prices are valid within a th-ree-mile radius from the main town. For located unloading/loading outside this radius, please contact our service
office. *Customer specific
(Transportstöd)Transport subsidy
- SEK 500 per basis
SEK 500 per basis
SEK 500 per basis
- - Contact DHL Customer Service.
(Utbärning från anvisad plats)Carrying help removal 1–25 kg
26–150 kg151–299 kg300–999 kg
1,000–2,500 kg
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-----
-----
-----
-----
SEK 145SEK 295SEK 425SEK 575SEK 850
Based on the total volumetric weight of the shipment.
(Varuefterkrav) Cash on deliveryMax. SEK 9,999
SEK 1–5,000SEK 5001–20,000
SEK 20,001–99,999
-SEK 130SEK 130SEK 130
-SEK 235SEK 350SEK 500
-SEK 235SEK 350SEK 500
----
SEK 60---
----
DHL collects payment for the goods in connection with hand-over, and transfers the relevant sum to the payment receiver. The service also includes notification. Price per shipment.
(Varuförsäkring) Insurance Prices, see seperate document
(Återtag av transportemballage)Packaging removal
- - - - - SEK 195 Does not include product packaging
VALUE ADDED SERVICES COMMENTSDHL
PAKETDHL PALL
DHL STYCKE
DHL PARTI
DHL SP
DHL HD
DHL SP – DHL Service PointDHL HD – DHL Home Delivery
(Gotlandstillägg) Gotland Surcharge - 35% 35% 35% - 35% Transport assignments to/from Got-land are subject to a 35% surcharge on the freight cost and toa surcharge for Consignee Freight, Thermo, if appropriate
(Ortstillägg) Location surchargeClass 1Class 2Class 3
SEK 29SEK 29SEK 29
SEK 229SEK 358SEK 469
SEK 229SEK 358SEK 469
SEK 485SEK 792SEK 999
---
SEK 229SEK 358SEK 469
A surcharges is applied for transport assignments to certain locations. A list of the locations subject to this surcharge is published online at www.dhl.se.Price per shipment.
(Storstadstillägg) CongestionCongestion surcharge, Stockholm
1–999 kg1,000–9,999 kg
10,000–20,999 kg21,000–27,999 kg
> 28,000 kg
Congestion surcharge, Gothenburg1,000–9,999 kg
10,000–20,999 kg> 21,000 kg
SEK 13-----
SEK 6
SEK 59-----
SEK 15
-SEK 59SEK 165---
SEK 15
--SEK 171SEK 295SEK 399SEK 492
-SEK 23SEK 39SEK 60
------
-
-SEK 59SEK 165--
SEK 15
This surcharge applies to transport to consignees in the Stockholm (post codes starting with 10–19) and Gothenburg (post codes starting with 40–44) areas. A complete list is published online at www.dhl.se.Price per shipment.
(Drivmedelstillägg) Fuel Surcharge Visit dhl.se for current rates
(Farligt gods) Dangerous goods1–99 kg
100–999 kg> 1,000 kg
----
SEK 357---
-SEK 240SEK 357SEK 450
-SEK 240SEK 357SEK 450
----
----
Transport assignments involving Dangerous goods are subject to a surcharge.Price per shipment.
(Farligt gods i begränsad mängd)
Dangerous goods, limited volume
SEK 0 SEK 0 SEK 0 SEK 0 SEK 25 Transport assignmentsinvolving Dangerous goods inlimited volumes sent as DHLSERVICE POINT are subject toa surcharge. Price per shipment.
(Kapacitetstillägg) Capacity surcharge - - - 1.40% - - For transport assignments with a minimum freight calculation weight of 1,000 kg are subject to a capacity surcharge of 1.4% calculated on the net freight.
(KollitilläggAdditional costs from sixth parcel
SEK 13/parcel
- - - - - Surcharge for shipments containing multiple parcels, as from and including the sixth parcel.
(Säsongstillägg) Seasonal surcharge - - - 3,2 % For transport assignments in Sweden with a minimum freight calculation weight of 1,000 kg are subject to a seasonal surcharge on 3.2% on the calculated net freight.The surcharge is charged during april-may and september-nov.
(Temperaturkontrollerad transport)Temperature controlled transport (Thermo)
Thermo warm, ‘frost-free’Thermo cold, from +2°C to +8°C
--
25%-
25%-
25%25%
--
--
A surcharge is applied to temperatu-re-controlled transport assignments. For Thermo Cold, the minimum freight-base weight is 1,000 kg/shipment, and such shipments are always handled in accordance with DHL PARTI.
34
VALUE ADDED SERVICES
PRICE LIST SURCHARGES SURCHARGES / GEOGRAPHICAL COMMENTS
DHL PAKET
DHL PALL
DHL STYCKE
DHL PARTI
DHL SP
DHL HD
SURCHARGES / GOODS COMMENTSDHL
PAKETDHL PALL
DHL STYCKE
DHL PARTI
DHL SP
DHL HD
DHL SP – DHL Service PointDHL HD – DHL Home Delivery
35
VALUE ADDED SERVICES
PRICE LIST FEES
(Bokningsavvikelse) Booking deviation SEK 250 / incident
SEK 250 / incident
SEK 250 / incident
SEK 250 / incident
SEK 250 / incident
SEK 250 / incident
In the event that goods are missing at the time of collection.
(Ej uthämtad sändning) Unclaimed shipment SEK 59 - - - SEK 59 - When a parcel has not been picked up within 14 days at a Service Point.
(Faktureringsavgift) Invoicing fee SEK 85 / invoice
SEK 85 / invoice
SEK 85 / invoice
SEK 85 / invoice
SEK 85 / invoice
SEK 85 / invoice
In the event that invoices are not sent electronically via email (PDF) or EDI.
(Felaktig kollimärkning) Correction of parcel labelling
SEK 95 / parcel
SEK 95 / parcel
SEK 95 / parcel
- SEK 95 / parcel
SEK 95 / parcel
Supplementation/alteration of mandatory information, or unreadable bar code.
(Felaktig sändningsuppgift)Correction of shipment information
SEK 150 SEK 150 SEK 150 SEK 150 SEK 150 SEK 150 Supplementation/alteration of mandatory shipment information (or lack of same), such as correction of parcel information/address label/shipment information, box address. Price per shipment.
(Leveranshinderstillägg) Hindrance of delivery SEK 95 SEK 215 SEK 215 SEK 475 - SEK 215 In the event that we are unable to deliver the shipment on account of the consignee being unreachable at the stateddelivery address, or otherwise being unable or unwilling to accept the goods. Price per shipment.
(Leverans till privatperson) Delivery to consumer SEK 25 SEK 55 SEK 55 Price per shipment.
(Manuell registrering av fraktsedel)Manually registered shipment.
SEK 95 SEK 95 SEK 95 SEK 95 SEK 95 SEK 95 In the event that shipment information is not communicated electronically. Price per shipment.
(Ny utkörning) New delivery
1,000–2,999 kg3,000–5,999 kg
>6,000 kg
according to agre-ement--
according to agre-ement--
according to agre-ement--
-
360/tonne*295/tonne*230/tonne*
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according to agre-ement--
A new delivery may be requested if goods have been returned on account of hindrance to delivery. DHL PARTI – Fuel, Congestion & Location surcharges applied separately. *SEK/tonne
(Outlöst gods) Unredeemed shipment1–25 kg
26–500 kg501–2,500 kg
> 2,500 kg
SEK 55SEK 135SEK 365-
SEK 55SEK 135SEK 365-
SEK 55SEK 135SEK 365-
--SEK 365SEK 555*
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SEK 55SEK 135SEK 365-
For shipments that remain at the terminal after notification has been issued – because the consignee refuses to accept delivery, for example – a fee will be charged as from and including the fourth day after notification was issued. The fee is based on the total volumetric weight of the shipment. Price per shipment.* (Lowest price, according to separate agreement).
(Väntetid och extra lastnings- & lossningstid)Waiting time and extra loading and unloading timePrice per 30-minute period or part thereof.
SEK 465 SEK 465 SEK 465 SEK 465 - SEK 465 Exceeding the time which, pursuant to DHL’s Product-specific terms and conditions applies from the time when the vehicle is placed at the disposal of the consignor/consignee, will trigger application of an extra fee.
(Utanför produktspecifikation)Outside product specifications
SEK 155 SEK 305 SEK 305 - SEK 155 SEK 305 A fee is charged for shipments and/or individual parcels that deviate from the permitted dimensions and/or weights.Price per shipment.
(Ändring av transportuppdrag, ÄFF)Conversion fee
SEK 180 SEK 180 SEK 180 SEK 180 SEK 180 SEK 180 In the event that the freight payer chang-es the transport assignment after it has been initiated, when a shipment cannot be delivered pursuant to the terms of the assignment, or when the freight payer wishes to correct an invoiced shipment. Price per shipment.
FEES COMMENTSDHL
PAKETDHL PALL
DHL STYCKE
DHL PARTI
DHL SP
DHL HD
36
VALUE ADDED SERVICES
+46 771 345 345www.dhlfreight.se
2016-05-02
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