Value Delivery in Practice

Value Delivery in Practice

Ryan Shriver | Managing Consultant | rshriver@ddig.com | theagileengineer.com | twitter: ryanshriver

Value Delivery in Technology Solutions

Value Delivery in IT Performance Improvement

Value is Delivered in the form of progress towards stakeholder’s objectives

Value Delivery = Evo + Scrum

From Evo: Value Focused | Quantified Business Objectives | Quantified Product Qualities | Planguage | Impact Estimation*

From Scrum: Roles & Responsibilities | Iterative Delivery | Product Backlog | User Stories | Release & Sprint Planning | Retrospectives | Stand-Up Meetings

Our Training

Over half our Business and Technology consultants are

Certified Scrum Masters and trained in Evo methods

Value Delivery in Technology Solutions

Convincing Ourselves

2005 2006 2007 2008 2009 2010

Introduced to Evo at Agile

Business Conference

Introduced Evo to our

CEO, started migration to

Scrum

First used Evo with Scrum on

client project

Defined Value

Delivery as our approach

Standardized approach and

market to clients

Trained organization

in Evomethods

"In an industry where so many are challenged to build the solution right, not to mention building the right solution, Value Delivery has been tantamount to Dominion Digital's success on both fronts.

The practices of defining success in quantifiable business terms and then managing and measuring throughout execution are essential to business success yet still the exception in our industry.– Chris Little, Founder and CEO, Dominion Digital

Our Operating Model

Marketing Sales DeliveryInception

ImplementationTransition

Management

Value Delivery in Management

Improve employee satisfaction and motivation

Improve revenue growth

Improve delivery

Improve profitability

High Level Goals Sub Goals

Develop future leaders

Better communicate career tracks and promotion process

Ensure challenging project opportunities

Improve collaboration (both at office and on client sites)

All goals are quantified with Scales, Meters, Targets, Constraints and Baselines They are reviewed and refined quarterly by the leadership team

Value Delivery in Marketing – from our web site www.dominiondigital.com/company/mission_vision.aspx

Mission and Core ValuesBy developing healthy relationships, we establish sustainable success for the people we care most about: our clients, our employees, and our community.

We are on a mission to:-Raise the industry standards for professional services consulting-Deliver high-impact business value to our clients-Remain a great place to work for our associates-Continue to serve the best interests of our community-Remain true to our core values of service, value, passion, excellence, teamwork, and respect

service & value - We always act in the best interest of our clients, as measured by client satisfaction and value createdpassion & excellence - We do our best in every situation and set the standards for excellence in our industryteamwork & respect - We embrace individual initiative and team collaboration, such that in mutual partnership with our clients and in our communities, we are all stronger and more successful.

Value Delivery in Sales

Challenges in Sales – Just Do It!

Value Delivery in Inception

Inception Deliverables:

Business Objectives &Product Qualities

Inception Deliverables:

Product Backlog, User Stories & Release Plan

Challenges in Inception – Quickly quantify success

Value Delivery in Delivery

Challenges in Delivery - Losing Focus on Ends

Challenges in Transition – Making it Stick

Value Delivery in IT Performance Improvement

Value Delivery when things are broken

Pursuing Bottom

Up&

TopDown

Strategies

Thank youRecent Papers & Presentations:

Hyper Productive AgileMeasurable Business ValueProduct Qualities Approach, Agile Style

Upcoming Presentations:

Agile 2010 (Orlando, FL)- Value over Velocity- Non-Functional Requirements, Agile Style

Lean Kanban 2010 (Antwerp, Belgium)- Value over Velocity