Video RTC for · 2019-08-13 · servers and cloud hosting services deployments RTMP & WebRTC...

Video RTC for

Video Gateway platform for Contact Center

Streamline your business

communications

A complete approach for Contact Center

Interactive Powers

WOW! Video RTCAltitude uCI

Video Gateways for advanced Real-time Communications on existing Contact Centers.

Multi-channel coverage for Web Browsers, Mobile devices and IoT.

Video RTC

Oui Móvil

Serviin - Video Call Center

Business Factors

Multitenant Customizable

e o pConfigurable

mScalable

fFlexible

Scalable video ports capacity

with multi-server configuration

Ready for VM servers and cloud hosting services

deployments

RTMP & WebRTC can run multiple services on each

server unit

Friendly packaged installation and

upgrade procedure

Flavors and Use Cases approach

for open standard developments

Video RTC is a complete Solution and Toolkit

Video Real-Time Communications

Video RTC

Customized for your partners and projects

Multiple Flavors

RTMP Gateway - Demo for Cloud Services

Showroom

Develop your own Use Cases and Flavoured Services

WebRTC Gateway - Live Demo

Showroom

Develop your own Use Cases and Flavoured Video Services

WebRTC

CCTR Video CCTRPhone Call (PSTN, SIP) Voice / Video Call (WebRTC, RTMP)

Call Recording (Voice) Video Recording (Video)

Automatic Call Distribution (ACD) SPLIT over WebRTC, RTMP, SIP

Interactive Voice Response (IVR) HTML5, Javascript

Caller #ID Session #ID

Monitor, Interrup and Whisper Live Chat

Customer Relationship Mgt (CRM) File Sharing

Script Management File Sharing / CoBrowsing

Extended CCTR

How it works.

Smartphone

Web Browser

Tablet

SPLIT PBX

Web Browser

Video RTC

Contact Center

Video Channels

Users / Endpoints

AA V D

SIPRTC

Now Modern Web Browsers are all supported!

Recommended Browsers

Chrome OperaSafari Firefox

All these scenarios works with both technologies RTMP and WebRTC

Video RTC Servers

Video Gateway (RTMP)Video Gateway (WebRTC)

Audio / Video SPLIT configuration for Contact Centers

WebRTC Gateway

Smartphone

Web Browser

Tablet

SPLIT PBX

Android

Audio / Video SPLIT configuration for Contact Centers

RTMP Gateway

Smartphone

Web Browser

Tablet

SPLIT PBX

WebRTC-SIP

Your PBX | CTIYour Website

RTC SIP

AA V D PBXSPLIT

yVideo RTC

Core Functions

Mute AudioMute Video Video Recording Custom Flavour

RTMP unsupported

External Repository

Special Extensions

Screen SharingLive Chat Lock RoomFile Sharing

RTMP unsupported RTMP unsupported

SPLIT Functions

Video #ID SIP / DTMF Video ConverterPop-up Agent

Not available for RTMP

Web BrowsersRun over any Desktop Web Browser (Mac, Windows, Linux)

Chrome SafariFirefox Internet Explorer OperaMS Edge

RTMP vs WebRTC

Key Features RTMP WebRTC

Web Browser - User

Plugin - Pop-up Agent Flash Player Web Browser

IP Network TCP UDP

Mobile SDK Discontinued

HTTPS Yes Yes

Audio Codecs G711, Speex G711, Opus

Video Codecs H263 Sorenson H264, VP8-VP9

Security HTTPS HTTPS

Android

Webclient

Hangup

Mute DTMF Settings

Your Help

Featuresy

Core Features

Video Calling

File Sharing

Screen SharingVoice Calling

Live Chat

SIP Connect

Meeting Point

Pop-up Agent

API Framework

Video ID

Video Recording

Snapshot

Complementary Functions

CoBrowsing

Video RTC · Gateway

Video RTC

Advanced Video RTC functions

Maximum Bandwidth Set your video quality to HD or any low, medium bandwidth limit!

Low Bandwidth & Auto-adjustment Set automatically video size and framerate according to the bandwidth

Video Recording / SPLIT Set all video calls under auto-recording or with agent activation

Open Standards / Codecs Set VP8 / Opus / G711 transcoding in audio allowed!

Key Factors

Industry StandardsThis powerful dual solution is fully compliant with

RTMP or WebRTCAdobe Flash / RTMP and HTML5 / WebRTC

Web Browser Plug-inAdobe Flash Player 9.. 11.X / Native WebRTC

SIP Session Initiation ProtocolIETF RFC 3261

Audio / Video Codecs Audio g711, Speex, Opus / Video VP8, h264,h263 Sorenson

Webclient · Video

Device Selection · Video

Powered by API Framework

Technologies

Stack WebRTC

Client & Server

iOS SDK

Mobile Clients

Stack RTMP

Client & Server

Android SDK

Mobile Clients

Evolutive and Built for Best of Breed Technologies

Customized and Optimized Web Integration

Open Standards

Native API for Web Browser Open Standard

W3C HTML5 Integration with JavaScript

Peer-to-Peer Real-Time Communications

Powered by IVRPowers

VideoRTC.js - Docs

Powered by IVRPowers

VideoRTC.js - Docs

Mobile Devices

Video RTC · End Points

Interactive Kiosk Web BrowserMobile Device

Hybrid Mobile Development

Apple Android

Screenshots (samples)

Videocalling…

VideoRTC

VideoRTC Showroom

IntPowers

Video RTC for CCTR

Videocalling…

Powered by ionics 2

Hybrid Development

Android Desktop (Ionic 2)

Hybrid Builder Ionic 2 for Video Gateway (WebRTC)

API Framework

VideoRTC.jsy

Build your own end-points

Video IDFacial Recognition API

PSTN is not required to call!

Webclient - Custom

Build it from scratch in HTML5 API Framework · VideoRTC.js

Customize Icons, Colors, Size, Formats, Frames…

Video | Audio Buttons

Live Chat

Remote typing status…

Local Video

Remote Video

Webclient - Custom

Special Extensions

Screen SharingLive Chat SnapshotFile Sharing

HTML5 API Framework

Webclient - Windows

Screen Sharing

Apple iOS updated!

Safari 11

Chrome Extension 3.1

Interactive Powers Screen Sharing Chrome Extension!

Live Chat Voice Call Video Call

Escalating

Voice Call

Live Chat

Video CallyVideo RTC

File Sharing Screen Sharing Snapshot

System Requirements

Linux Debian 8 64-bit Asterisk Softswitch 11, 13 or upper inside

Apache Web Server STUN/TURN Server

SSL Certificate

WebRTC Gateway

System Requirements

Linux CentOS 6 64-bit Asterisk Softswitch 1.8, 11 inside

Apache Web Server SSL Certificate

RTMP Gateway

Inbound Video RTC SPLIT traffic for Contact Centers

HA Scenarios 1, 2, 3

Scenario 1 Frontend HA

Scenario 2 Backend HA

Scenario 3 Front & Back HA

RTMP | WebRTC RTMP | WebRTC RTMP | WebRTC

2… n Video RTC Servers 1 Video RTC Server 2… n Video RTC Servers

1 PBX Node Server 2… n PBX Node Servers 2… n PBX Node Servers

HTTP Proxy required HTTP Proxy required

Video RTC Frontend HA with 2…n Servers

HA · Scenario 1

Video Gateway Cluster [2… n] Servers

FAIL OVER

RANDOM

Load Balancing

PBX Backend HA with 2…n Servers

HA · Scenario 2

PBX Node 1

Node 2

Node 3

Single Video Gateway PBX Cluster

FAIL OVER

RANDOM

ROUND ROBIN

HA · Scenario 3

Node 1

Node 2

Node 3

Video Gateway Cluster [2… n] Servers

PBX Cluster

Load Balancing

FAIL OVER

RANDOM

Video RTC / PBX Frontend & Backend HA with 2…n Cross Servers

Public or Private Cloud Hosting

VM Environnements

• Proxmox Virtual Environnement

• VMware Environnement

• Amazon EC2 Environnement

• OVH Cloud Environnement • KVM Environnement

• XEN Environnement

Some compliant

VM environnements

Minimal OS installation is required for all deployments

Operating System

Distribution Gateway Kernel Websiste

Debian WebRTC v8 / 64-bit http://www.debian.org

CentOS RTMP v6 / 64-bit http://www.centos.org

Please contact our technical support for selecting the right distribution release.

Enabling Video Call over RTMP or WebRTC

Gateway (Voice)

Ports CPU RAM SIZE

30 1-1 cores > 2 Gb S

60 1-2 cores > 4 Gb S-M

120 2-4 cores > 8 Gb M

240 4-8 cores > 8 Gb L

480 > 8 cores > 16 Gb XL

Enabling Voice Call over RTMP or WebRTC

Gateway (Video)

Ports CPU RAM SIZE

30 1-2 cores > 4 Gb S-M

60 2-4 cores > 8 Gb M

120 4-8 cores > 16 Gb L

240 8-16 cores > 32 Gb XL

Disk Sizing for Video Recording per video call (2 peers)

Video Recording

2x Peer

640 x 480

<80 kbps

Medium

128 Kbps

>300 Kbps

1 min 1,5 Mb 2,5 Mb 16 Mb

1h (60 min) 90 Mb 150 Mb 1Gb

1 day (24h) 2,16 Gb 3,6 Gb 24 Gb

1 month (30 days) 64,8 Gb 108 Gb 720 Gb

Introducción

Calle Magallanes, 13 28015 Madrid (Spain)

Europe America

2320 Ponce de Leon Blvd 33134 Coral Gables (Miami)

Interactive Powers Interactive Powers

Sales Contact:

Ivan Sixto ivan.sixto@ivrpowers.com

+34 699435965 | +34 911599846

Video RTC for · 2019-08-13 · servers and cloud hosting services deployments RTMP & WebRTC...

Documents

What is WebRTC?hancke.name/webrtc/mozilla-webrtc-munich.pdf · 2015. 1. 9. · WebRTC == Ford Model T of VoIP commoditize. concentrate on UI/UX. WebRTC – the API. GetUserMedia RTCPeerConnection

Whitepaper - WebRTC to complement IP Communication Services

WebRTC for Telco: Informa's WebRTC Global Summit Preconference

DVEO How to Setup an RTMP Push Stream to …your YouTube provided RTMP Public Stream Name and RTMP Target URI as shown here in this example. Click the checkbox for Enabled, and then

Digital Workspace KPN Cloud Video ICT Consulting Applications & … · 2020-03-23 · PPTX contentSilk, G.722 VP8, VP9*, Flash/RTMP HTTPS, WebRTC/ORTC JPG, PNG content, Opus etc

Kranky Geek WebRTC 2015 - What's next for WebRTC?

WebRTC standards overview -- WebRTC Barcelona Meetup MWC16

Plan de Contingencia HSE 2013-CONHARQ-RTMP

Emergency Services and WebRTC - EENA - · PDF fileEmergency Services and WebRTC 2nd of July 2013 ... –WebRTC APIs and SDKs enable more rapid development of ... •Echo cancellation

WebRTC - TMCnet · WebRTC for Enterprises and Carriers •MERA: 15+ years in Enterprise Telecom –R&D Services for major vendors in UC / Telecom –WebRTC: From pilot projects to

WebRTC & Telcos / Service Providers - Next Generation Services Providers Conference

WebRTC getStats - WebRTC Meetup Tokyo 5 LT

WebRTC Workshop - What is (and isn't WebRTC)

Lisboa WebRTC - May 21, 2015 - Intro to WebRTC

Overcoming the Challenges in Testing WebRTC Services

Rtmp Specification 6

Extending 4G Communications with WebRTC IMS and WebRTC

How to Monetize WebRTC Mobile Services (Paris, Dec 2014)

Performance of DASH and WebRTC Video Services for Mobile Users

RTMP Live Streaming Setup Guide