We just don't take medicines seriously enough - One ... Just Dont... · We just don't...

We just don't take medicines seriously enough - One Welshman's

view of national, secondary and primary care in England

Steve Williams 27th June 2017

“The volume of skills and

knowledge has exceeded individual

capabilities”

“Don’t find fault, find a remedy. Anybody can

complain”

https://vimeo.com/109454218

Medicines-Related Admissions (MRA) Process Map

Suspected MRA (Complete or

Partial) Incident Form

(paper or electronic) completed

Hospital Clinical Directorate

Hospital MSO

CCG/ Medicines Management Lead

or MSO

GP Practice

Community Pharmacist / MSO

Sticker (or e- tag) in clinical

notes with needed fields

At Discharge ICD codes applied.

Drug Class + Reaction

NRLS/MHRA

Clinical Coding

Learning Zone

Agreed with Physician

Pharmacy Team

After Medication

Safety Officer Review (MSO)

SW 5 2 15 v2

LMC/LPC involvement

•So, can we afford not to take medicines seriously in the future ?