What are the top IT trends in Western European Banking ...More insights are revealed in an IDC...

What are the top IT trends in Western European Banking Sector in 2018?

Strengthening security

Attracting and retaining

customers

56% 56%

In 2018, what PERCENTAGE OF YOUR IT BUDGET WILL BE ALLOCATED to?

Maintain / run existing systems

Upgrade existing systems

36% 24%

TOP 3 IT INVESTMENTS planned for the next 12 months

Mobile payments

Online banking

Mobile App banking

Cloud security

Data loss / leakage

prevention

Implementing compliance

new regulations

Mobile device security

48% 43% 40% 40%

More insights are revealed in an IDC Financial Insights report, IDC Financial Insights' 2018 Western European Banking Trends: Results from the European Vertical Markets Survey, 2017. This research focuses on business outlooks, IT budget distribution activities, external IT spending and ownership, leading business initiatives that influence IT decisions, and top information security priorities among banks across Europe. The survey was carried out between July and October 2017 and targeted managers with IT responsibilities. The survey analyzes data for 117 European banks across 10 European countries (France, Germany, the U.K., Italy, Spain, Denmark, Finland, Norway, the Netherlands, and Sweden) from di�erent sectors of the banking industry.

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Top 3 INFORMATION SECURITY PRIORITIES

Top 3 BUSINESS PRIORITIES

Product innovation

55%

#IDCFinance

Yes, i will invest in enhancements or upgrades to the existing solution

Yes, i will invest in a new solution for the first time / to replace an existing one

Most Preferred COMMUNICATION CHANNELS for customer awareness and engagement

Social media

Personalized information included in paper/ electronic statements

Call centers

SMS

72%

61%

54%

53%

3%

14%

14%

14%

Currently use

Planning to deploy in the next 12 months

Adoption of 3rd PLATFORM TECHNOLOGIES

Social media

Mobility

Public Cloud

Private Cloud

Big Data

Regulatory compliance

18%innovation22%

32%

43%

30%5%

14%5%

68%

48%

47%

56%

41%