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What is Innovation?
According to Merriam Webster, innovation is:
1 : the introduction of something new2 : a new idea, method or device
Novel
UsefulImplemented
Innovation is…..
innovation
Innovation is…..
Innovation is…..
NewExisting Markets
Existing
New
Tech
no
logy
Incremental
Disruptive Radical
Architectural
NewExisting Meaning
Existing
New
Tech
no
logy
Incremental /Market Driven
Technology – Driven Innovation Radical Innovation
Design Driven
Innovation
NewExisting Meaning
Existing
New
Tech
no
logy
NEW TO THE WORLD
MAKING SOMETHING BETTER
innovation comes in many forms
Doblin: Ten Types of Innovation
FINANCE PROCESS OFFERING DELIVERY
business model
networkingenabling process
core process
product performance
productsystem
service channel brandCustomer experience
how a company makes money
a company’s structure & value chain
how a company organizes to support innovation
propriety processes that add value
basic features, performance, & functionality
extended systems that surrounds an offering
how you service your customers
how you connect your offerings to customers
how you express your offering’s benefit to customers
how you create an overall experience for customers
Innovation Radar
how does innovation happen?
Phase 1: Visualize/Realize Phase 2: Evaluate/ Refining
Phase 3/4: ImplementationPhase 0:
Understand/Observe
IDEO: Innovation Process
Kumar IIT: Innovation Process
Verganti: Design-Driven Innovation
Artists
CulturalOrganizations
Sociologists,Anthropologists
marketers
Media
People
Retail & delivery
firmsDesigners
Firms in other
industries
Developers of pioneering
projects
Technology suppliers
Research & educational institutions
FIRM
cultural production
technology
there is no prescription for innovation
field activity
& research
idea generation
idea selection
& refinement
consumer / stakeholder definition
core value proposition
value chain
roadmap
synthesize research
Our Innovation Process
Gather a Team Define a Topic Field Activity Concept Refine & Plan/research Generation
Next Steps:
look closely
experience it yourself
Look For:
• anything that surprises you
• anything that questions your assumptions
about how the world works
• anything that you find “irrational”
• POEMS (People, Objects, Environment,
Messages, Services)
• things that prompt shifts in behavior
• work-arounds and adaptations
• body language
• things people care about
Documentation:
Document & Capture:
• ways people interact with others & things in the environment
• things people care about most
• moments of things that elicit emotional
responses, positive or negative
• objects that effect the experience
• personal details
• direct, unfiltered quotes (and your
immediate interpretations)
• expressions and feelings, not just the
words
Synthesize & Organize Findings
Secrets to better brainstorming:
• Sharpen the Focus• Playful Rules• Number your Ideas• Build & Jump• The space remembers• Stretch your mental muscles• Do it on your own & do it together
"The best way to have a good idea is to have a lot of ideas.“ — Dr. Linus Pauling
Ways to kill a brainstorm:
• there is a BOSS• everybody gets a turn• experts only please• no silly stuff• write down everything• “yeah…but”
"The best way to have a good idea is to have a lot of ideas.“ — Dr. Linus Pauling
Which one is the winner?
Idea Selection:
• design criteria• objectives• user experience criteria• intuition
refine, ideate, refine, ideate refine
field activity
& research
idea generation
idea selection
& refinement
consumer / stakeholder definition
core value proposition
value chain
roadmap
synthesize research
Our Innovation Process
teams of 2-5
global issues
narrowing the focusing
Important Dates:
Nov. 10th List of team members, project topic, and post to RANDNov. 19th Marketing the $100 Laptop Reading (Will be discussed in lecture on Friday)Nov. 22nd: Elevator Pitch due at Midnight, post to RANDDec. 3rd Project presentation , Pin-Up in Atrium by NoonDec. 6th Team Surveys & Place a Comment in Comment Envelopes for 3 different Groups
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