White Hat Thinking Presented by Austin Mitchell. Basis of white hat thinking To provide facts...

White Hat Thinking

Presented by Austin Mitchell

Basis of white hat thinking

• To provide facts without opinion, interpretation, and feelings.

Basis of white hat thinking

• To separate fact from belief and gather all information needed.

Basis of white hat thinking

• For white, the absence of color, indicates neutrality.

The fact spectrum

• White hat thinkers have two spectrums for facts

First spectrum

• The first is on relevance, ranging from crucial fact to barely relevant

Barely relevant

Crucial fact

Second spectrum

• The second on accuracy, ranging from hard fact that is easily proven to facts that are most likely untrue

untrue fact

Hard fact

Areas pursued by white hat thinkers

1. Information that we have2. Information we would like to have3. Information that we need4. Information that is missing 5. And sources for getting missing information

The summary of the summary

Now that you know all about white hat thinking here is a scenario, try and see which is the white hat response.

Resume

Question: Your boss asks you to look at a man’s resume. What is the first thing you notice?

a. His middle name is Maryb.The applicant has never held a job for more

then 18 monthsc. He’s married and has two kids

the white hat will give you the right answer

Why the answer B is correct

The answer is b because it is the most unbiased and the most relevant fact. It is relevant because the applicant is applying for a job, answer b is the only one that addresses that issue.

Why the answers A and C are wrong

Answers A and C are wrong because they are not relevant to how he will perform his job.

Dragnet

Now you know