Adding a dedicated line to engage students through text messaging

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November 10, 2015

Engage Students through Text Messaging

Adding a Dedicated Line to

Dr. Jinsong ZhangStevenson University

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Why the topic?•A dedicated line: Instructor privacy considerations

•Contact between students and faculty (Checkering’s Seven Principles for Good Practice in Undergraduate Education)

•Text messaging

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How young adults use their cell phones

Online banking

Watch aVideo

Social Networking

E-mail

Games

Internet

Text Messaging

0 10 20 30 40 50 60 70 80 90 100

29

44

50

51

53

64

95

Young Adults (18-29) Usage of Mobile Apps (n=321)

Source: The Pew Research Center's Internet & American Life Project, April 26 – May 22, 2011 Spring Tracking Survey.

%

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Texting more and talking less• Texting is the most frequently

used form of communication among Millennials

• Young adults do not call: • Impolite, more of an interruption • Rude and intrusive

• Prefer less-intimate pleasures of texting, e-mail, or Facebook etc.

Source: 1) Gallup Poll, The New Era of Communication among Americans; 2) Shapira, 2010

18-29 30-49 50-64 65+0

10

20

30

40

50

60

70

80

68

47

26

8

50

41 40

18

47 4438

16

38

20 17

6

2025 25 25

Use of Devices among Ameri-cans,

by Age (2014) % Who did this “a lot”

Texting Cellphone E-mailSocial Media Landline

%

http://www.gallup.com/poll/179288/new-era-communication-americans.aspx

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A typical teen sends 50 texts a dayThe % of teen texters who send that many texts per day (n=800 teens ages 12-17)

None 1-10 11-50 51-100 100+0%

5%

10%

15%

20%

25%

30%

35%

2%

22%

28%

16%

31%

Source: Pew Research Center’s Internet & American Life Project, Teens and Mobile Phones Survey, June 26-Semptember 24, 2009

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E-mail: is its day in the digital sun coming to a close?

•E-mail dropped 18 % among 25- to 35-year olds, and among teenagers, about 60%

•E-mail: unwieldy, uncool, not immediate enough

•Texting: direct, concentrated, efficient, more signal, less noise, and less time.

Pogue (2015). Is Messaging Going to Kill E-mail? Scientific American, 312 (3)

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Regroup: How it got me started?

• A notifications system• E-mail• Text message/SMS• Voice broadcast• Website (Blackboard

integration)• Social media such as

Facebook, Twitter

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Why another channel?

Google VoiceOne

1.Creating a Google account;2.Setting up Google Voice account;3.Installing Google Voice app.

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Creating Google account

Google Accounthttps://accounts.google.com

RegisteringCreate a g-mail account

Google Voice AccountClick Google AppsVoice or www.google.com/voice

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Setting up Google Voice account

Getting StartedNeed an existing phone number

Set up GV numberSet up a dedicated line for your class

Forward the call to• Home, • Work, or • Mobile phone

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Setting up Google Voice account

Verify your phoneEnter the code 56 from your phone.

Pick a number for theDEDICATED LINE

(443)478-3587DEDICATED LINE

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Google Voice Settings

Welcome to Google Voice. Google Voice gives you a single phone number that rings all of your phones, saves your voicemail online, and transcribes your voicemail to text. Other cool features include the ability to listen in on messages while they're being left, block unwanted callers, and make cheap international calls. We hope you enjoy using Google Voice.

Send text to your students

Settings

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Texting from your desktop…

Phone number for your class

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Installing Google Voice appDownload App Start App Sign in

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Google Voice mobile app settingsSign in with Google Signup first… All goes well…

DingtoneTwo

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DingtoneDownload the app Installing… Installing…

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DingtoneStart the app Sign up

Get access code

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DingtoneAdd user name

Get a new number… for $3.99…

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DingtoneGet a number

Pick your number

Pay for the number…

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Dingtone

You need credits for the number

and use.

THANK YOU! QUESTIONS

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