Business Transformation and Enterprise Architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation & Enterprise Architecture

The Open Group Webinars http://www.opengroup.org/events/our-webinars

Jason Uppal, P.Eng. Open CA Level 3 Chief Architect CEO – QRS and Chief Architect – clinicalMessage

Jason.uppal@qrs3E.com

Date: September 19, 2013

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Q1.2013

Q1.2012

1998

• Things change in hurry

• Market position is no longer protected by geography or national boundaries – competition is everywhere

• Protection – be good … be very very good everyday

• Running a business is almost like a being on PGA tour, need to perform every day

Business Transformation What is the fuss about?

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation in simplest terms

Discontinuity : = Opportunity to re-invent your Business Model irrespective of the scope of change

1 Recognize Discontinuity

2

Identify Capabilities Affected

3

Who needs to be inspired to make and leverage the changes?

4

Results

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Consider a Scenario… You work for a mid sized financial

services company, through

consolidation and acquisition, the

company is now operating in 6

states with a controlling interest in

an overseas company. With these

changes the current technology

landscape becomes complex:

• Costly to manage

• Not very agile

• Cannot leverage new technology

capabilities

• Long list of audit concerns…

Your company is looking for help.

Does it sound like your problem yet?

Not my problem!

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Boil the ocean, what is theoretically possible… put it all in the cloud

Take Charge • Improve cost, agility @ a level of

Risk the organization can accept

• Be accountable

Architect a roadmap and throw it over the fence, with oversight

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

1. Preliminary Phase – Identification of the architecture scope and required information

2. Architecture Vision – What the architecture will accomplish

3. Architecture Definition – Determine all components and causal relationship

4. Opportunities and Solutions – Capture the leading opportunities to implement the architecture

5. Migration Planning – Develop the required transition architectures

6. Implementation Governance – Execution of the architecture

7. Architecture Change Management – Assure that the enterprise capabilities are exploited as planned, -> val gen

TOGAF®

TOGAF ADM®

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

IT Architects • Skills and experience in producing

architectures

• Appropriate technical skills and experience, including technical breadth

• Disciplined, method driven execution

• Full lifecycle experience

• Leadership

• Strong personal and professional skills

http://www.opengroup.org/openca/cert/docs/OpenCA_Conformance_Requirements.pdf

Business Architects • Same as above • Focus is on Business aspects as oppose

to IT http://www.opengroup.org/certifications/professional/open-ca/business-architecture

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

ITIL COBIT

how do we combine methods and skills?

Services Model

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

EA Services Model

Changes in the Enterprise Ecosystem

Output: progress towards the Vision

Op

eratio

ns

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation is Necessary. We have methods and skills.

So why are we here?

Learning Checkpoint

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

It is not working

When an Electronic Health Record implementation fails, the cost isn’t just in

dollars; it is felt in human suffering

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Be a Starter

Be on the Sidelines

Choices are…

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Business Transformation and Enterprise Architecture

Enterprise Capabilities

Enterprise Value

4.1

4.2

4.3

4.4

4.5

4.6

Summary of Services 4.2, 4.3: Exploit the Capabilities -> generate value 4.1: What capabilities need to change to respond to the known opportunities 4.4: Roadmap – Conceptual Architecture 4.5: Logical and physical 4.6: On-going support

All phases of the ADM for each service are

completed

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Call to Action you have the mandate

Capabilities Affected

Size of the Impact • Configuration Change • Design Change • Architecture Change • Rethink the Capability

What is your visible and invisible competition doing?

Value to the Enterprise

Key Stakeholders

• Pain • Unique Selling Proposition • Compelling Event • Champion • Key Players • Aligned Purchasing Process

• Operations • Projects

4.2, 4.3: Exploit the Capabilities -> generate value 4.1: What capabilities need to change to respond to the known opportunities 4.4: Roadmap – Conceptual Architecture 4.5: Logical and physical 4.6: On-going support

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Signs of Trouble… business transformation program

Staff Disengaged

SMT Unaccountable

htt

p:/

/dic

e.b

cg.c

om

/dic

e.h

tml

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Come and Learn from your Practicing Colleagues

QRS | business transformation www.qrs3E.com The Open Group Webinar Series

Thank you Jason.Uppal@qrs3E.com

http://www.qrs3e.com/strategy-and-execution-chasm/ http://www.qrs3e.com/htmlpages/educate.html