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LAW FOR THE PROTECTION OF CONSUMERS AND USERS
• Current in Spain since 1984
• The aim is the consumer protection.
• The rights to be compensated for damages due to the consumption or the use of goods and services.
• Economic sanctions will be imposed to companies which break the law.
• Ask an application form to make the complaint to the Civil Service Office.
• Fill in it.
HOW TO MAKE A COMPLAINT?
• Deliver to THE TOWN HALL OFFICE or to THE REGIONAL GOVERNMENT INFORMATION OFFICE FOR CONSUMER PROTECTION.
HOW TO MAKE A COMPLAINT?
• You can send or deliver directly the complaint in any of the offices mentioned before or in THE CONSUMER PROTECTION ORGANIZATIONS.
HOW TO MAKE A COMPLAINT?
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