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Positional LeadersPortlaoise, March 2017
Catherine MurphyPost Primary School Leadership
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“ Your ability to recognise and understand emotions, and your skill at using this awareness to manage yourself and your relationships with others.”
from The Emotional Intelligence Quickbook
What is Emotional Intelligence?
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Creates an environment of trust and fairnessHas a strong drive to succeedLooks ahead to create opportunities and avoid pitfallsControls bad moods and emotional impulses
Brings conflict out in the openFinds common ground with peopleWillingly collaborates across boundaries
Helps people improveIs a Leader; provides clear direction and creates a motivating climate for others
Recognises how feelings affect us and othersAssess ourselves realisticallyDeep understanding of our own strengths, weaknesses, needs and driveFirm grasp of our capability
Confident
Knows how people are feelingAppreciates different peoples viewpointsUnderstands how organisations/schools work
Self Management
Relationship Management
Self Awareness Social Awareness
EI Competencies
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The starting point for a Leader
Knowing Myself
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As a Positional Leader...
Within your school context, think of people you are working with. What may influence their behaviour, i.e. their decision making, their actions or reactions, their
attitudes?
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• Beliefs• Values • Culture• Personality• Environment• Past experiences• Talents• Motivation
Influences on attitudes & behaviours may include….
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• Sarcasm
• ‘Flaming’ – email bombs
• Door slamming
• Angry Outbursts
• Blaming and Criticising
• Competing and Comparing
Emotional Breakdowns - Examples
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DANGER
Emotional Breakdown
Ahead“Such emotional explosions are neural hijackings
- Daniel Goleman
Emotional Hi-jack
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Sample Triggers:• Illness / Lack of Sleep
• Criticism
• Lack of exercise
• Failing to achieve goals
• Overwhelmed
• Always available – Mobile phone, email…
What are your triggers?
H.A.L.T
Emotional Breakdowns - Triggers
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• How would you deal with negative reactions and interactions?
Coping Mechanisms
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Think intelligently about emotions
•Understand your brain•Respond proactively•Rewrite your emotional script•Build your optimism•Motivate yourself
Behave wisely
•Communicate effectively•Manage anger and stress•Adapt to circumstances
Foster Emotional Intelligence in others
•Promote organisational self-awareness•Support teamwork
Ways to apply EI at school….
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1. Improve your self-awareness / reflection
2. Understand your triggers
3. Practise self-care
4. Develop your EI competencies – focus on one at a time
5. Have a critical friend to provide feedback
6. “If at first you don’t succeed try again!” - practise
Action Steps for Improvement
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Summary - Use EI skills to:•Know yourself•Understand others•Communicate clearly•Manage difficult situations and conversations•Provide helpful feedback•Identify problems before they escalate•Make better decisions
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