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KM 2.0 takes knowledge management to a new level. Based on collaborative and participatory software, Web 2.0 helps organization manage their knowledge in the most effective and efficient ways, enabling employees to implicitly share knowledge by empowering them.
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Managing Knowledge by valuing Human Capital A case study at NS Hispeed
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Individual & Groups’ learning
Broad communication
& collaboration
Podcast
Peer-to-peer
IBM
APPN
(Advance peer-to-peer Networking)
Yammer (Cap)
ShareNet ( Siemens)
QED-Wiki (IBM)
Capgemini
Siemens
IBM
Blogs
Wikis
Broad collaboration
Social graphing
Information acquisition
Knowledge claim
formulation
Collective estimation
Metadata creation
Tagging/bookmarking
Polling
Rating
User tracking
Sogeti
Capgemini
WebSphere ( Sogeti)
CoP’s (Cap)
Adopted Web 2.0 tools by companies
Companies of case study
Web 2.0 technologies
Web 2.0 categories Knowledge processes
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Finally!
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