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Career Point Cares
Plan-Do-Check-Act Cycle.
Submitted To:- Submitted By:-Mr. Bhupendra Gahlot Bhupendra Mahawer Asst. Prof.of Meachenical UID:-K11608 B.TECH
Department CIVIL 2ND YEAR
Career Point Cares
CONTENT•Introduction•Background•PDCA cycle•PDCA problem solving cycle•problem solving process•Improvement Opportunity•Analyze Current Situation•Identify Root Causes•Generate and Choose Solutions•PDCA improvement cycle
Career Point Cares
Introduction to PDCA
PDCA was created by W Edwards Deming in the 1950’s as an easy to follow Problem Solving Cycle.
Deming was tasked with helping Japan rebuild its economy in the 1950’s.
His purpose was to use PDCA with a Continuous Improvement process to help rebuild Japanese industries
so that they could compete in the world market in the future.
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Background
Walter Shewhart Discussed the concept of the continuous improvement cycle (Plan Do Check Act) in his 1939 book, "Statistical Method From the Viewpoint of Quality Control“
W. Edwards Deming Modified and popularized the Shewart cycle (PDCA) to what is now referred to as the Deming Cycle (Plan, Do, Study, Act).
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PDCA Cycle
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PLAN
DOCHECK
ACT
Custom erSatisfaction
INVEST IGAT E
CLARI FY O BJECT I VES
I DENT I FY PO SSI BL E CAUSES
BENCHM ARK BEST PRACT I CE
I DENT I FY T EAM RO L ES
I M PL EM EN T Q UI CK FI X
EVALUAT E & VALIDAT EP ILO T S TU DY S OLUTIONTO V E RIFY DATA
COU NTE RM E AS UR E
TR AIN IN G
COM M UN IC ATIO N
CO RRECT &ST ANDARDISE
REVI EW FEEDBACK &M AK E CO RRECT I ONS
ST AN DARD I SE DO ,CHECK , ACT
ENLI GHT EN &IM PLEM ENT
CARRY OUT T RIALS T OPROVE CAUSES
ANALYSE DAT A T OUNDERST AND HOWPROBLEM OCCURS
ID ENT IFY POSSIBLESOLUT IONS
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Problem Solving Process
PLANStep 1 : Identify the ProblemStep 2: Analyze the problem
DOStep 3: Develop Solutions
Step 4: Implement a Solution
• CHECK– Step 5: Evaluate the Results
Do you achieve your desired goal?
• ACT– Step 6: Standardize the
solution
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Improvement Opportunity
•Generate list and select•Redefine team•Write problem/opportunity/aim statement•Management review and support
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Analyze Current Situation
•Define process/problem to be solved- Identify the customer(s)
•Baseline data•Performance gaps?
- Look at benchmarks, standards, regulatory requirements•Composition of team?•Validate problem and statement•Management review
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Identify Root Causes
•Very important step•Analyze cause and effect relationships
- Fishbone diagrams•Select root cause
- Shared decision making•Unbiased and reliable data to verify
- Baseline data•Management review
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Generate and Choose Solutions
•Generate list and select solutions- Directly linked to root cause and supported by data- Team brainstorming and shared decision making- Consider best practices- Be honest about barriers
•Choose best solution based on criteria - Shared decision making is key to buy-in!
•Define and map out solution- Plan to measure (SMART objectives)- Handoffs, resources, outputs, accountabilities
•Management review
Career Point Cares
Career Point Cares
Thank you
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