Reaching out and Being There: What we know and don't know about social presence

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Reaching out, being thereWhat we know and don't know about social presence

Patrick Lowenthal, Boise State University ~ patricklowenthal@boisestate.edu ~ @plowenthalJoanna Dunlap, University of Colorado Denver ~ joni.dunlap@ucdenver.edu ~ @jonidunlap

About us ~ Patrick’s bio

Superhero moniker: The Polemicist

Superhero powers: arguing for sport, creating reasons to drink craft beer, refusing to setup time machine, data recovery, starting (far too many) projects simultaneously, quoting national lampoons vacation, buying books I’ll never read.

Favorite color: blue

About us ~ Patrick’s story

Photo attribution: Wikipedia

About us ~ Joni’s bio

Superhero moniker: ViperPal

Superhero powers: work avoidance, mass email deleting, stirring two bowls of hot soup at the same time, knowledge of every pop song from the 1970s, squirrel-chatter translation, and x-ray vision.

Favorite color: purple

About us ~ Joni’s story

What’s social presence?

[ Share in the Chat pod ]

Attribution: Anna Wojtowicz (the Noun Project)

Why does social presence matter?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Social creatures/context & engagement

investigating social presence

Inquiry A: Lesson’s Learned

Social presence “lessons learned”

A lesson learned… Relevant feedback is essential!

What’s one of your lessons learned?

[ Share your lesson in the Chat pod ]

Attribution: Anna Wojtowicz (the Noun Project)

Inquiry A: Social presence “lessons learned”

• Feedback• Relationships• High touch• Know audience• Accessible• Kindness & equitable• Humor• Playful• Async. & sync. technologies• Character / Persona• Presence matters• Build community• Faces with names• Learn about each other• Cooperation & collaboration

Lessons Learned

What themes do you

see in this list?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Inquiry A, Theme 1

Saturday morning, waiting at a restaurant;me online w/ students while we look up

information on bats

Connecting Connections1

Inquiry A, Theme 2

Photo attribution: Nelson Taylor

Working together2

Inquiry A, Theme 3

Photo attribution: Ben Potter

Access3

Inquiry A, Theme 4

FunUnexpectedPlay

4

investigating social presence

Inquiry B: Biggest Bang for the Buck

Inquiry B: “Biggest bang for the buck” strategies

Created by Scott Lewis — Noun Project

Created by BraveBros — Noun Project

Orientations & Feedback

Created by iconminds.com — Noun Project

Created by Diego Naive — Noun Project

Created by TukTuk Design — Noun Project

Agendas

Created by Liane Kirschner — Noun Project

Discussions Music

Created by factor(e) design initiative—Noun Project

Social Media Collaboration

Introductions 5-minute Personal Announcements

Inquiry B: Affordances of synchronous connections

How do you use synchronous communication tools in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Inquiry B: Affordances of personal video

How do you use video of yourself and/or your students in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Inquiry B: Affordances of social media/networking

How do you use social media and networking in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Inquiry B: Affordances of lower-tech strategies

What lower-tech. or no-tech. strategies do you use in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Putting it all together

High- to low-tech strategies for high touch

High Tech. Low Tech.

[ ]

High tech: Synchronous Video { web conferences }

High tech: Asynchronous Video { announcements }

High tech: Asynchronous Video { digital stories }

High tech: Asynchronous Video { animation }

Mid tech: Collective Sharing { discussions }

Mid tech: Collective Sharing { google docs }

Mid tech: Collective Sharing { dialogues }

Mid tech: Collective Sharing { flickr }

Mid tech: Collective Sharing { word of the week }

Mid tech: Collective Sharing { spotify }

Mid tech: Collective Sharing { social networking }

Low tech: High touch familiar tools { phone }

Low tech: High touch familiar tools { announcements }

Low tech: High touch familiar tools { email }

Let’s Co-Create a List

Attribution: use iconic.com (the Noun Project)

https://goo.gl/N27Yv9 (main)

https://goo.gl/iCzo2R (backup)

What do you do to ignite and sustain social presence?

Let’s Connect & Keep the Conversation Going

Additional Reading [http://patricklowenthal.com/research/]