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Reaching out, being there What we know and don't know about social presence Patrick Lowenthal, Boise State University ~ [email protected] ~ @plowenthal Joanna Dunlap, University of Colorado Denver ~ [email protected] ~ @jonidunlap

Reaching out and Being There: What we know and don't know about social presence

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Page 1: Reaching out and Being There: What we know and don't know about social presence

Reaching out, being thereWhat we know and don't know about social presence

Patrick Lowenthal, Boise State University ~ [email protected] ~ @plowenthalJoanna Dunlap, University of Colorado Denver ~ [email protected] ~ @jonidunlap

Page 2: Reaching out and Being There: What we know and don't know about social presence

About us ~ Patrick’s bio

Superhero moniker: The Polemicist

Superhero powers: arguing for sport, creating reasons to drink craft beer, refusing to setup time machine, data recovery, starting (far too many) projects simultaneously, quoting national lampoons vacation, buying books I’ll never read.

Favorite color: blue

Page 3: Reaching out and Being There: What we know and don't know about social presence

About us ~ Patrick’s story

Photo attribution: Wikipedia

Page 4: Reaching out and Being There: What we know and don't know about social presence

About us ~ Joni’s bio

Superhero moniker: ViperPal

Superhero powers: work avoidance, mass email deleting, stirring two bowls of hot soup at the same time, knowledge of every pop song from the 1970s, squirrel-chatter translation, and x-ray vision.

Favorite color: purple

Page 5: Reaching out and Being There: What we know and don't know about social presence

About us ~ Joni’s story

Page 6: Reaching out and Being There: What we know and don't know about social presence

What’s social presence?

[ Share in the Chat pod ]

Attribution: Anna Wojtowicz (the Noun Project)

Page 7: Reaching out and Being There: What we know and don't know about social presence

Why does social presence matter?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Page 8: Reaching out and Being There: What we know and don't know about social presence

Social creatures/context & engagement

Page 9: Reaching out and Being There: What we know and don't know about social presence

investigating social presence

Inquiry A: Lesson’s Learned

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Social presence “lessons learned”

A lesson learned… Relevant feedback is essential!

What’s one of your lessons learned?

[ Share your lesson in the Chat pod ]

Attribution: Anna Wojtowicz (the Noun Project)

Page 11: Reaching out and Being There: What we know and don't know about social presence

Inquiry A: Social presence “lessons learned”

• Feedback• Relationships• High touch• Know audience• Accessible• Kindness & equitable• Humor• Playful• Async. & sync. technologies• Character / Persona• Presence matters• Build community• Faces with names• Learn about each other• Cooperation & collaboration

Page 12: Reaching out and Being There: What we know and don't know about social presence

Lessons Learned

What themes do you

see in this list?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Page 13: Reaching out and Being There: What we know and don't know about social presence

Inquiry A, Theme 1

Saturday morning, waiting at a restaurant;me online w/ students while we look up

information on bats

Connecting Connections1

Page 14: Reaching out and Being There: What we know and don't know about social presence

Inquiry A, Theme 2

Photo attribution: Nelson Taylor

Working together2

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Inquiry A, Theme 3

Photo attribution: Ben Potter

Access3

Page 16: Reaching out and Being There: What we know and don't know about social presence

Inquiry A, Theme 4

FunUnexpectedPlay

4

Page 17: Reaching out and Being There: What we know and don't know about social presence

investigating social presence

Inquiry B: Biggest Bang for the Buck

Page 18: Reaching out and Being There: What we know and don't know about social presence

Inquiry B: “Biggest bang for the buck” strategies

Created by Scott Lewis — Noun Project

Created by BraveBros — Noun Project

Orientations & Feedback

Created by iconminds.com — Noun Project

Created by Diego Naive — Noun Project

Created by TukTuk Design — Noun Project

Agendas

Created by Liane Kirschner — Noun Project

Discussions Music

Created by factor(e) design initiative—Noun Project

Social Media Collaboration

Introductions 5-minute Personal Announcements

Page 19: Reaching out and Being There: What we know and don't know about social presence

Inquiry B: Affordances of synchronous connections

How do you use synchronous communication tools in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Page 20: Reaching out and Being There: What we know and don't know about social presence

Inquiry B: Affordances of personal video

How do you use video of yourself and/or your students in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Page 21: Reaching out and Being There: What we know and don't know about social presence

Inquiry B: Affordances of social media/networking

How do you use social media and networking in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

Page 22: Reaching out and Being There: What we know and don't know about social presence

Inquiry B: Affordances of lower-tech strategies

What lower-tech. or no-tech. strategies do you use in your online courses, and why?

Attribution: Anna Wojtowicz (the Noun Project)

[ Share in the Chat pod ]

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Putting it all together

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High- to low-tech strategies for high touch

High Tech. Low Tech.

[ ]

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High tech: Synchronous Video { web conferences }

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High tech: Asynchronous Video { announcements }

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High tech: Asynchronous Video { digital stories }

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High tech: Asynchronous Video { animation }

Page 29: Reaching out and Being There: What we know and don't know about social presence

Mid tech: Collective Sharing { discussions }

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Mid tech: Collective Sharing { google docs }

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Mid tech: Collective Sharing { dialogues }

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Mid tech: Collective Sharing { flickr }

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Mid tech: Collective Sharing { word of the week }

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Mid tech: Collective Sharing { spotify }

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Mid tech: Collective Sharing { social networking }

Page 36: Reaching out and Being There: What we know and don't know about social presence

Low tech: High touch familiar tools { phone }

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Low tech: High touch familiar tools { announcements }

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Low tech: High touch familiar tools { email }

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Let’s Co-Create a List

Attribution: use iconic.com (the Noun Project)

https://goo.gl/N27Yv9 (main)

https://goo.gl/iCzo2R (backup)

What do you do to ignite and sustain social presence?

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Let’s Connect & Keep the Conversation Going

Additional Reading [http://patricklowenthal.com/research/]