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Library Presentation
Building Successful
Board/Staff Relationships
Authors: Tara Million(Branch Manager)Isabelle Opikokew(Board Chairperson) Marlynne Samson(Past Chairperson)
Presenters: Tara Million(Branch Manager)Isabelle Opikokew(Board Chairperson)
A lock on the staff washroom...
Whats wrong at the Library?
How did we get here?
Stuck in a Rut
long-serving Librarian
operating in isolation
comfort of the status quo
if it aint broke dont fix it
staff needs before patron service
we dont do that
I dont know how to do that
Impacts and Effects
For Patrons
unwelcoming atmosphere
gaps in service
outdated collection in need of weeding
For the Board
inward looking
unproductive meetings
minimal community involvement
For the Staff
programming reliant on volunteers
essential administration being done by Board members
Region develops Area Resource Centre Standards
becoming outward looking
how do we measure up
becoming knowledgeable
exploring regional resource allocation
getting to the bottom of patron concerns
gathering key documents
Staff Response to Change
General negative results
resistance
personalization
entrenchment
adversaries
power play
refusal
Somethings gotta give
basic standard: Librarian is manager of the Library
evaluation and assessment: Regional Librarian with input from Boardnegative, need for improvement
resignation of Librarian
A New Start
For Board and Staff
Whos doing what?
Board
assist with programming
develop library facility
fund-raising efforts
represent the community
advocate
Regional resources
Municipal resources
hire a competent and capable Librarian
Librarian
maximize library facility
layout
capital needs
community involvement
connection to Region
Board participation
Library management
financial
staff
programming
collection development
Rebuilding the Library
What is the foundation?
1. Time and face-to-face interactions
2. The ability to communicate
3. Self-awareness
4. Clarity of roles and an appreciation of complementary responsibilities
respecting lines of authority
developing an approach that revolves around influence, not control
5. Developing a shared vision
big picture focus
principled approach
teamwork
positives, not negatives
empowerment based
6. Implementing the vision
taking on tasks
developing skills
asking for help and working together
job descriptions and evaluations
Board training
connecting to other levels of service
community engagement
7. Creating a process loop that integrates transformations
8. Preparing for transitions
Sorting out janitorial duties
See what happens...
Engaging the community
...when we all work...
Creating responsive services and programs
...together!
Becoming a destination point
What's going on at
your library?
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