Support Dept Presentation

www.gurtam.com

Gurtam Tech Support DeptWe care. You can.

www.gurtam.com

Sergei SerdechnyWialon Expert

Alexander SmirnovWialon Trainer

www.gurtam.com

Gurtam = Together

140

17100+ countries800+ partners

www.gurtam.com

3 Loves:

● Hard work● Helping people● Learning

Gurtam Technical Support

www.gurtam.com

G-Support Team: Time and Faces

24/7 Night Shift

08:00 09:00 15:00 18:00 20:00 24:00

24/7 Day Shift

Support ES

Support ES

Head of Support

Senior Support Wialon Expert Wialon Training

Cartographer (Maps)

www.gurtam.com

What we do for you

Video tutorialsDocumentation updateSupport for server solutions

Training, certification, consulting

24/7 support EN/ES/RUGurtam Maps

www.gurtam.com

Support Stats May 2015 - June 2016

274 total (135 - general, 139 special)

41,588 replies

100+ Wialon Locals

12 private + 1 public

300+ updates (6 new regions)

42 documentation remarks

www.gurtam.com

Thank you!