Technology Integration in the Classroom - A case study in learning engagement and retention

Technology Integration In The Classroom

A Case Study in Learning

Engagement & Retention

Objectives

Upon completion of this session, you will be able

to:

• Dispel common concerns around technical training

assessment.

• Repurpose existing learning resources for extended use

in the organization.

• Identify methods to drive engagement in the classroom.

• List reporting and analytics critical for compliance

management and continuous improvement.

• Outline considerations for systems integration projects.

• Overcome obstacles to training delivery and

management.

What drives us

Challenge

• What causes you pain?

• Where can you improve?

Dream

• Escape the status quo

• Visualize the ideal

Execute

• Assess your tools

• Establish a path

Assess

• Implement, Evaluate & Adjust

• Uncover New Opportunities

Case Study 1 – ILT Interactivity

Challenge – Highly regulated industry with a

distributed work force delivering technical training.

• Backlash from web-based training

• Criticism of instructor-led training

• Critical documentation needs

• Inefficient testing processes

Are any of these challenges you face in training?

A. Backlash from web-based training

B. Criticism of instructor-led training

C. Critical documentation needs

D. Inefficient testing processes

E. None, we have all these problems licked!

20%

20%

20%

20%

20%

Case Study 1 – ILT Interactivity

What could be better?

• Increased interactivity

• Streamlined Testing

• Immediate Feedback

• Robust Documentation

What if ???

What works now? What tools are in my toolbox?

• Online Testing & Item Analysis

• Online Evaluations

• Audience Response for ILT

Case Study 1 – ILT Interactivity

Instructor/Designer develops a “Course Package”

that includes a PowerPoint enhanced with Audience

Response System containing embedded questions.

• Attendance

• Pretest

• Post Test

• Evaluation

Course Package imports into LMS to manage

scheduling.

Case Study 1 – ILT Interactivity

On class day…

• Roster Export

• Material Delivery

• Testing

• Evaluation

All data synchronized with LMS to minimize

administrative burden and provide reporting.

Case Study 1 – ILT Interactivity

Advantages

• Increased Interaction & Satisfaction

67% retention vs 48% retention after 30 days

87% of learners report material more engaging

73% of learner report that learning was enhanced

67% of learners felt encouraged to be part of the right

answer*

• Completion Reporting

• Natural Vehicle for Retakes

• Immediate Feedback & Remediation

* See Statistics & Sources document

Case Study 1 – ILT Interactivity

Advantages

• Longitudinal Assessment Data

• Full Item Analysis of Question Bank

Case Study 1 – ILT Interactivity Item Analysis – Detail

Are these advantages that would make your life

easier as an L&D professional?

A. Yes

B. No

C. No, but I can think of other benefits

33%

33%

33%

10

Case Study 2 – Materials Management

Challenge – Highly regulated industry with large

workshop format courses and highly

sensitive/secure data.

• Cost of Production/Reproduction

• Uncontrolled Documents

• Lack of Constructive Feedback/Sharing

• Security Concerns with USB Content

• Need for Students to “Mark Up” documents

• Lack of feedback for Designers/Developers

Case Study 2 – Materials Management

Solution

• Documents in the cloud

• Students would have no direct access

• Leverage xAPI to store annotations in the cloud

• Allows annotations to be created in classroom, retrieved

on student’s desktop or tablet.

• Annotations stored in the cloud

• Both browser and iPad version

• LRS would provide reporting

How many of you are familiar with xAPI?

A. Never heard of it

B. I know it only as mysterious jargon

C. I understand the concept but struggle to see value

D. I am currently leveraging in my L&D efforts

25%

25%

25%

25%

10

Case Study 2 – Materials Management

Quick Tangent – What is xAPI

• Common names:

Experience API

TinCan API

• eLearning specification for content to write ‘learning

experiences” to an LRS without the constraints of a browser

Case Study 2 – Materials Management

Quick Tangent – What is xAPI

• Learning Records Store – a structured log of activity

May existing within an LMS or Independently

• Actor – Verb – Object syntax

Duncan Read ArticleX

Duncan Posted “Statement” to Class Group

• Allows access to pull/query data from endpoint

• Provides potential portability

The Personal Learning Locker

Case Study 2 – Materials Management

Solution

• LMS stores documents and provides credentialing

• Mobile & Browser applications writes xAPI statements to

LRS.

Case Study 2 – Materials Management

Solution

Case Study 2 – Materials Management

Advantages

• Document Control

• Device Independent Portability

• Rich Analytics – If you can imagine it…

Case Study 2 – Materials Management

Basic Analytics

Introduction to MS Word

Case Study 2 – Materials Management

Creative Analytics

Case Study 2 – Materials Management

Drill-down Capabilities

How does an ISO differ from a local utility?

An ISO does not:

Conclusion

Take inventory of the tools in your toolbox

Solicit feedback to uncover pain points

Use your network of partners (make introductions)

Remember that evaluation and improvement is a

continuous process

Contact Information

W. Duncan Welder IV • Director of Client Services

• RISC Inc

• 281-480-7910

• duncanw@risc-inc.com

• www.risc-inc.com

Contact Information

Turning Technologies • Matthew Gomon

• 330-259-7654

• mgomon@turningtechnologies.com

• www.TurningTechnologies.com

Float Mobile Learning • Oscar Marin

• 877-90-FLOAT

• omarin@floatlearning.com

• www.floatlearning.com

Contact Information

Making Better • Megan Bowe & Aaron Silvers

• 857-342-3273

• Megan@makingbetter.us & Aaron@makingbetter.us

• http://Makingbetter.us