Discover, Define, Deliver - a workflow to create successful digital products

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A workflow to createsuccessful digital products

DDD

Dominik OslizloVP of User Experience

VALUE

THE CHALLENGEof turning great ideas into great software

Great idea Great software

THE SIMPLE PLAN

HELLO PLAN, MEET REALITY!

Great idea Just software

Why is it so hard to achieve?

THE TREE PROJECT EVERYONE KNOWS

How the Clientdescribed it.

How theProject Leader understood it.

How the Analyst designed it.

How the Developerwrote it.

How the Business Consultant

described it.

How it was documented.

What operations installed.

How the Client was billed.

How it was supported.

What the Client really needed.

THE TREE PROJECT EVERYONE KNOWS

Everything is described in the doc.

Are you sure this is what they want?

Yes.

It would not swing, so I fixed it.

Bravo!

Works for me.We used cutting-edge tech!

It needed thaaaat much work. Really!

Where is the documentation?

Here, but it’s outdated

This is what we can do on the server they provided.

Look, the bugs ate the tree!

You got it all wrong!

Even the tree project can be done right.

Yes, we need to be on track.

Let’s avoid any possible miscommunication.

And then, step by step we will progress to the final product.

And let’s use this as MVP. The functionality will be limited, but you will get it sooner.

The tree project could be done right using dialogue:

Let’s skip this one, too much implementation risk.

Agreed.

No, no one is going to use it!

So, this is what we want.

Maybe like this?

And this one has no business value.

Nice, but it will cost a fortune to develop!

Ok, let’s find a better way to do it.

I believe we have a match!

Yes, this is a good plan!

Let’s apply it in real life.

What are the user groups?Which groups are most important?

What are their expectations?How can we fit these needs?

How can we convince them to use it?

Questions asked before project starts

How much will development cost?Is this price fair?

Can it be done cheaper?Will there be additional costs?

What will be ROI?When will it be ready to launch?

Can it be done?Will they develop what I really want?

Will cooperation be good?How to avoid reworking?

Will best technology be chosen?How to speed up the development?

BusinessUsersTechnology

Will it be successful?

A successful digital product is supremely developed,

makes users happy, and gives high business value.

Technology

Business

Users

Digital Product

Technology

Business

Users

SuccessfulDigital

Product

THE METHODHow to make it happen?

Delivery on schedule

Productionroadmap

Feature set oriented on

business goals

Business

Delivery on schedule

Productionroadmap

Feature set oriented on

business goals

Business

Agiledevelopment

Tailored technology

stack

Feasibilitycheck

Technology

Delivery on schedule

Productionroadmap

Feature set oriented on

business goals

Business

Knowledge about

users’ needs

Performancecentered design

Iterativeimprovement

Users

Agiledevelopment

Tailored technology

stack

Feasibilitycheck

Technology

Delivery on schedule

Productionroadmap

Feature set oriented on

business goals

Business

Knowledge about

users’ needs

Performancecentered design

Iterativeimprovement

Users

Agiledevelopment

Tailored technology

stack

Feasibilitycheck

Technology

D1

D2

D3

AGILEDEVELOPMENT

WORKING ON DETAILS

FORGINGTHE VISION

D1 D2 D3Discover Define Deliver

FORGING THE VISION

1-2 WEEKS

D1Discover

D1:DISCOVERY | Brainstorming

D1:DISCOVERY | Workshop

Client’sidea

Discovery workshop

STX Nextexpertise

POUXDev

Users

Technology

Business

D1:DISCOVERY | Product Vision

Target group Needs Product Value

What market segment does it address?

Who are the target users & customers?

What problem does the product solve?

What emotions does it evoke?

Which benefit does it provide?

What product is it?

What makes it desirable?

What will be areas of unique value of this product?

How will the company make benefit from the product?

What are the business goals?

What the business model will be?

Is it feasible?

D1:DISCOVERY | Story Mapping

MVP

D1:DISCOVERY | User Personas

D1:DISCOVERY | Conceptual UI

D1:DISCOVERY | Architecture

D1:DISCOVERY | Tangible Artefacts

UserPersonas

BasicWireframes

Basic Product Roadmap

Specific Technical Requirements

Idea+

D1:DISCOVERY | Result

Technologicallyfeasible

Adapted to users’ needs

Businessoptimised

Idea+

WORKING ON DETAILS

1-2 WEEKS

D2Define

D2:DEFINITION | Progressive UX Design

Conceptual UI from D1 Low fidelity UX design High fidelity UX design

D2:DEFINITION | Production Plan

D2:DEFINITION | Best Team ever built

DEV

POSMQA

UX

D2:DEFINITION | Architecture & Technology Stack

D2:DEFINITION | Tangible Artefacts

Detailed Wireframes

Production Plan

Architecture& Technology Stack

Best Team ever built©STX Next

Based on refined estimate

AGILE DEVELOPMENT

D3Deliver

D3:DELIVERY | Agile development flow with UX

Development

Future sprintCurrent sprint Future sprint

Ready for development

Ready for development

UXDesign

SUMMARY

DDD | Business benefits

Business Value Optimisation

Reduced Risk

Improved Cost-to-Profit Ratio

Optimised Time to Market

Less or No Rework

UNDERSTANDING

TRUST

VALUE

THANK YOU

D1 D2 D3Discover Define Deliver

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