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311 and social media presentation.
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City of Evanston311 & social media
social networkingsocial networking
social networkingsocial networking
social networkingsocial networking
311 Call Center311 Call Centerin operation since March, 1 2011
• Open 7am – 7pm, 6 days a week via phone• 24-hour access via web / moblie device• Customer Service Center for all NON-
EMERGENCY City services• Burning house, call 911; Burning question,
call 311• Get info on various city programs, events etc.
or make a service request (ex: pothole, building permit inspection, water bill change of address)
311 Call Center311 Call Center
311 Call Center 311 Call Center www.cityofevanston.org/311
Questions?Questions?
Thank you for your attention
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