E-Commerce as an Alternative Healthcare Channel

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Presentation made by Janette Toral last July 16 for a Unilab internal organization event. Blogged about it further at http://www.searchinfluencer.com/2012/09/dynamics-of-medicine-promotion-online.html

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E-­‐Commerce  as  an  Alterna0ve  Healthcare  Channel  

Jane5e  Toral  h5p://www.digitalfilipinoclub.com  

Select  Monthly  Online  Ac/vi/es  (%)     2009   2010   2011  

Visi0ng  Social  Networking  sites     51*   53   82  

Search       58   76   80  

Instant  messaging     63   68   69  

Internet  Portal     54   73   67  

Visi0ng  public  chat  rooms   54   67   65  

Email     63   65   64  

Played  games  online     53   45   54  

Listen  to  songs  in  music  websites   -­‐   -­‐   45  

Downloaded  or  uploaded  music  files  online     25   37   37  

Shared/posted  something  online  that  you  created   15   24   36  

*  Note.  The  2009  figure  for  social  networking  includes  community  groups  /forums  Base:  Past  month  Internet  users  aged  10+  across  Na0onal  Urban  Philippines  Source:  Yahoo!-­‐Nielsen  Net  Index  2010,  2011  

Ac0vi0es  showing  significant  increase  at  95%  confidence  levels  between  2009  and  2011  

Despite  this  stability,  overall  engagement  is  on  the  rise.  Social  networking  now  dominates…  

Help  me  belong…  

Help  me  be  significant…  

Source:  h5p://mobileyouth.org  

Home,  Hangout,  Hideout  

Study  the  market  where  they  are.  Monitor  our  audience.  

Source:  h5p://mobileyouth.org  

#  Prepare  for  the  sweet  spot  

#  Home,  hangout,  hideout  

h5p://business.manilastandardtoday.com/2012/03/28/tetangco-­‐says-­‐popula0on-­‐will-­‐bolster-­‐growth/  

Book  reference:  Brains  on  Fire  #  Build  communi0es  

Disrup0ve  Diva  

•  Social  tools  (product,  story,  usage  behaviors)  to  reclaim:  – Social  space  – Social  arrival  

Source:  h5p://mobileyouth.org  

h5p:/mul0ply.com/marketplace  

h5p://www.buyanihan.com  

h5p://www.okayokay.com  

h5p://www.reebonz.com  

h5p://www.cashsense.com  

Erick

Kalugdan

09178943492

erick@kalugdan.com

Shopinstallment.com  

h5p://www.shopinas.com  

h5p://www.xend.com.ph  

h5p://www.coachjimsaret.ph  

h5p://www.coachjimsaret.ph  

h5p://www.ivi.com.ph  

h5p://my.proac0v.com.ph  

Howtofascinate.com  

E-­‐Commerce  as  an  Alterna0ve  Healthcare  Channel  

•  In  crea0ng  awareness.  – Go  for  volume.  •  50  exposures  is  s0ll  be5er  than  1.  

•  Online  in-­‐sync  with  offline  efforts  work  best.  – Sustain  interest.  – Do  it  before  your  direct  /  indirect  compe0tors  take  your  customers  away.  

E-­‐Commerce  as  an  Alterna0ve  Healthcare  Channel  

•  Empower  leaders  – Community-­‐based  management  systems.  

– Use  online  /  offline  channels  to  communicate  with  leaders  and  retailers.  

•  Be  crea0ve  – The  right  model  is  s0ll  to  be  invented.  

We  buy  with  emo0on  and  jus0fy  with  

logic  

Source:  h5p://mobileyouth.org  

h5p://slideshare.net/jane5etoral  

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