Clare McGinness, Northern Health - What Does the Patient Need?

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Clare McGinness, Executive Director Acute Health and Chief Nursing Officer, Northern Health delivered the presentation at the 2014 Assistants in Nursing Conference. The 2014 Assistants in Nursing Conference focused on strategic nursing workforce planning and development of a suitable model of care for the AIN role, looking at a variety of implementation approaches from pilot sites and services who have established the role; addressing challenges around appropriate training, mentorship, scope of practice and role evaluation. For more information about the event, please visit: http://bit.ly/asstnursing14

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Perfection

R!

Right People, Right Skills, Right Time = Right Care!

We come to work to give our best!

before we start!

I am an executive!

so little time!

It’s unattainable!

It’ s unattainable

a!

Hitting the Target - Missing the Point!

43% Burnout rate!

Disorganised and chaotic

Rework and Duplication

Rework and Duplication

Teamwork means losing our identity���

Perfection Harmonising���Purposeful Integrating

Connected Reworking !Disjointed Exhausting !

Chaos Leaving !

Contrast frame!

Today Right People, Right Skills, Right Care

Multiple Assessments Cumulative Assessment

Multiple Plans (AH, Nursing, Medical) Integrated and Agreed Patient Plan

Patient Confused – So many health Professionals

Patient Knows what to expect

Not tracking individual plans - errors Patient gets what is needed

Rework, Errors, Waste Right People Right Skills Right Care

Right Care

Patient Needs

Patient Plan

Right People

Review

Public Expectation!

Patient

Expectation!

Leadership !

What the patient needs

the patient gets

1.!

One Patient Plan!

Louis and the paper

Right People Right Time Right Care!

2.!

Patient’s Day from their eyes!

Right people right time

5 Day plan!Plan!NUM!

ANUM! Day plan!

RN! Shift plan!

Hourly plan!EN!

AIN!Half hourly plan!

Skill Matches the Task!

3.!

Patient

Who

What When

Perfection

questions?!

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