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Clare McGinness, Northern Health - What Does the Patient Need?

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Clare McGinness, Executive Director Acute Health and Chief Nursing Officer, Northern Health delivered the presentation at the 2014 Assistants in Nursing Conference. The 2014 Assistants in Nursing Conference focused on strategic nursing workforce planning and development of a suitable model of care for the AIN role, looking at a variety of implementation approaches from pilot sites and services who have established the role; addressing challenges around appropriate training, mentorship, scope of practice and role evaluation. For more information about the event, please visit: http://bit.ly/asstnursing14

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Page 1: Clare McGinness, Northern Health - What Does the Patient Need?
Page 2: Clare McGinness, Northern Health - What Does the Patient Need?
Page 3: Clare McGinness, Northern Health - What Does the Patient Need?

Perfection

Page 4: Clare McGinness, Northern Health - What Does the Patient Need?
Page 5: Clare McGinness, Northern Health - What Does the Patient Need?

R!

Right People, Right Skills, Right Time = Right Care!

Page 6: Clare McGinness, Northern Health - What Does the Patient Need?

We come to work to give our best!

Page 7: Clare McGinness, Northern Health - What Does the Patient Need?

before we start!

Page 8: Clare McGinness, Northern Health - What Does the Patient Need?

I am an executive!

Page 9: Clare McGinness, Northern Health - What Does the Patient Need?

so little time!

Page 10: Clare McGinness, Northern Health - What Does the Patient Need?

It’s unattainable!

It’ s unattainable

Page 11: Clare McGinness, Northern Health - What Does the Patient Need?

a!

Hitting the Target - Missing the Point!

Page 12: Clare McGinness, Northern Health - What Does the Patient Need?

43% Burnout rate!

Page 13: Clare McGinness, Northern Health - What Does the Patient Need?
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Disorganised and chaotic

Page 15: Clare McGinness, Northern Health - What Does the Patient Need?

Rework and Duplication

Rework and Duplication

Page 16: Clare McGinness, Northern Health - What Does the Patient Need?

Teamwork means losing our identity���

Page 17: Clare McGinness, Northern Health - What Does the Patient Need?

Perfection Harmonising���Purposeful Integrating

Connected Reworking !Disjointed Exhausting !

Chaos Leaving !

Page 18: Clare McGinness, Northern Health - What Does the Patient Need?

Contrast frame!

Today Right People, Right Skills, Right Care

Multiple Assessments Cumulative Assessment

Multiple Plans (AH, Nursing, Medical) Integrated and Agreed Patient Plan

Patient Confused – So many health Professionals

Patient Knows what to expect

Not tracking individual plans - errors Patient gets what is needed

Rework, Errors, Waste Right People Right Skills Right Care

Page 19: Clare McGinness, Northern Health - What Does the Patient Need?

Right Care

Patient Needs

Patient Plan

Right People

Review

Public Expectation!

Patient

Expectation!

Leadership !

Page 20: Clare McGinness, Northern Health - What Does the Patient Need?

What the patient needs

the patient gets

1.!

Page 21: Clare McGinness, Northern Health - What Does the Patient Need?

One Patient Plan!

Page 22: Clare McGinness, Northern Health - What Does the Patient Need?

Louis and the paper

Page 23: Clare McGinness, Northern Health - What Does the Patient Need?

Right People Right Time Right Care!

2.!

Page 24: Clare McGinness, Northern Health - What Does the Patient Need?

Patient’s Day from their eyes!

Page 25: Clare McGinness, Northern Health - What Does the Patient Need?

Right people right time

5 Day plan!Plan!NUM!

ANUM! Day plan!

RN! Shift plan!

Hourly plan!EN!

AIN!Half hourly plan!

Page 26: Clare McGinness, Northern Health - What Does the Patient Need?
Page 27: Clare McGinness, Northern Health - What Does the Patient Need?

Skill Matches the Task!

3.!

Page 28: Clare McGinness, Northern Health - What Does the Patient Need?

Patient

Who

What When

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Perfection

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questions?!