HXR 2016: Working with Cloud-based Programs - Aaron Moronez, AthenaHealth

Using Cloud-based Solutions:

More Disruption PleaseAaron Moronez & Gil AddoHxRefactored 2016

2

athenahealth, cloud-basedsince 1999.

3

It’s time for more.

People and ideas

that bring real progress

to make health care better.

MDP is a rallying cry for changeAt athenahealth, we’re on a mission to turn the world’s best HIT solutions into athena-ready services. Through collaboration, an open platform and seamless integration – MDP is designed to right the wrongs of health care.5

We’re starting to quantify what open means

97MAPI calls

in February

251 API endpointsand growing

developer.athenahealth.com

MDP is a dynamic ecosystem created together to make health care better.

DELIVERA marketplace

of great solutions

DISCOVERA community of great minds

DEVELOPAn accelerator of great Ideas

athenahealth.com/mdp

8

Community: by the numbers

Community Members

Hackathons

Healthcare Conferences Attended

Flagship MDP Community Events

Attendees at MDP Events in 2015

4.3k

6

30+

3

500+500+

Millions invested

Portfolio companies

Co-working

companies

Accelerator: by the numbers

9

$4.6

22

8

DELIVER a marketplace of great solutionsHealth care professionals shop on the Marketplace for solutions tailored to the needs of their practice, seamlessly integrated into athenaNet.

11

Qualifications for the Marketplace

Technical Feasibility Tech spec is approved by the MDP team; partner supports cloud based delivery

Proven Demand & Adoption Potential partner shares at least one mutual client with athena

Strategic Alignment Potential partner addresses client pain points and shares our mission to improve the state of healthcare

The Marketplace is open to all that meet the following requirements:

C E OGIL ADDO

S E RV I C E M E T R I C S | 3

WE BRING SPECIALIST EXPERTISE INTO PRIMARY CARE.

We were founded in 2013 by two Harvard MBAs and a physician on faculty at Harvard Medical School.

PRIMARY CARE

SPE CIALIST OPINION

APPROPRIATE FOLLO W – UP

01

02

03

THE PROCESS

OUR E-CONSULT FORMULA

TECHNOLOGY OPERATIONS SPECIALISTS CULTURE SHIFT

ATHENA CLINICALS Patient chart [“facesheet”]

RUBICONMD tab placed in Patient chart [“facesheet”]

RUBICONMD

How much information would you like to import from athenaclinicals?

RUBICONMD Relevant information is pulled from athenaclinicals into RubiconMD and prepopulates

a new case

RUBICONMD Research during the beta process revealed that too much information was being dumped into the form

RUBICONMD So we created a “granular” import window…

RUBICONMD In addition to specifying time period, provider now selects the discrete fields to pull from athenaclinicals

RUBICONMD PCPs are able to provide feedback after the consult

THANK YOU W W W. R U B I C O N M D . C O M

@ R U B I C O N _ M D I N F O @ R U B I C O N M D . C O M

We provide partner support throughout the relationship

25

Beta GA

Product Marketing

Dedicated team to help develop

marketplace materials and position the

Partner to athena’s client base

Operations and R&D

MDP’s Ops and R&D teams are dedicated

resources for ongoing partner support

Account Managers &

SalesClient outreach

through AM’s and Sales Executives, who receive quota credit

for Gold Partners. Also have ability to Spiff

our sales forceWe are a dedicated team that is incentivized to help our partners succeed

Kick-Off Integration Beta6-8 weeks GA

Integration Co-

DevelopmentShare resources for

development sprints hosted at MDP

Accelerator

Mutually select beta clients for proposed use

cases

The

Pro

cess

The

Supp

ort

26

Why are we focusing on instant on?

Patients winFrom doctor selection to following up on appointments, our end goal is always the same: seeing dramatic improvements in patient care. Through tireless innovation, MDP helps practices make every aspect of the patient experience a better one.

28

MDP enables athenahealthto deliver more solutions

to market, faster.

Web Services / APIs

29

MDP is focused on seamless, scalable integrations

Mobile Charge Capture

Schedule Optimization

Mobile Transcription & Speech-To-Text

Scheduling Digital Check In

Tele-health

athenaNet

Healthcare has historically relied on thousands of point-to-point HL7 interfaces to operate between systems. We’re leveraging

MDP’s global, scalable integrations to become a core connectivity engine.

30

Get information on ROIand utilization faster.

31

Partner capabilities are intended to drive performance of key sentinel metrics

Charge Entry Lag Client

Days in A/R

Days Documents Open

MU Attestatio

n

Patient Full

Registration

Portal Adoption Rate

Provider Documentation

Time

Same Day Encounter Close Rate

Decreased Charge Entry Lag

Mobile Charge Capture

Increased TOS Collections

Digital Check In

Increased Portal Adoption Rate

Patient Engagement

TOS Collection

Rate

32

Ascension has seen significant improvement in Charge Entry Lag

Ascension has seen a significant decrease in Charge Entry Lag (CEL), since implementing the Ingenious Med integrated solution across all active ministries.

10.8pre-CEL

5.6post-CEL

Observational Metrics

33

Future challenges, questions

Thank You