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A Management programme for Life Path Trust. The first session sets the scene about a management cycle, each element of which will be explored in greater detail in further sessions. This session also looks at the Values that underpin the work of Life Path Trust and indicators that can be used to measure our work.
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*Management
*ReviewWhy are we here
42
*Expectation
*How do things feel
Citizens
Systems
Resource
Support Hrs, Skills, Teams
Assessm
ent,
Support Plans,
Outcome Star
Budget,
Acc
ounts
, Tr
ain
ing
Quality
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Life Path Staff Needs
Applicants Skills
Life Path Support Ability
Citizens Needs
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Learn
*The programme - 1Citizens Resources Systems
1. • Define • Support we can offer
• Peoples wants• One page
profile
• Job Roles Templates
2. • Match • Assessment• Matching with
1. Staff2. Fellow
tenants
• Shortlisting• Interviews• Checking
Checklists for both
3. • Check • Getting to know you visits
• Matching with citizens
• Selection
Checklists for both
*The programme – 2Citizens Resources Systems
4. • Assess
• Outcome Star• Support Skills
• Support Hours
• Staff training• Skills tests
Key objectives
5. • Plan • PCP• Sharing plans
• Appraisal Staff Plan
6. • Do • House meetings
• Working as a team
• Sickness management
• Finance
Meeting Records
Complaints records
*The programme – 3Citizens Resources Systems
7. • Review
• Outcome reviews
• Supervision• Confirm in
post• Performance
Survey information
8. • Exit • When is it not working
• Planning for change
• Exit interviews
• Disciplinary process
• Exit interviews
*The programme - 4
*Learning
*How we learn about what we do
*Surveys
*KPI’s
*Monitoring
*What we do with it
*Each Session*Review
*Expectation
*Feeling
*Programme
*Citizens
*Resources
*Systems
*Journey Logs
*Research
*ReviewWhy are we here
*This session
*Underpinning Values
*Indicators
*Values
*Key Values
*Values
*Driving up Quality1. Focus on the person
2. Ordinary and meaningful life
3. Focus on happy and quality of life
4. Organisation culture
5. Organisation well lead and run
How do we know how well we are doing?
*Indicators
*Journey Log
Group
Personal
*Journey Logs
*What’s important to me
*Learning Log
*Personal
*Life Path
*How do things feel
*Research*Citizens
*What outcomes can we offer
*Resources
*What outcomes do we need for
*Managers
*Team Leaders
*Complete ideal ‘One Page Profile’ for
*Manager
*Team Leader
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