The making of an E-TEAM

MAKING OF AN E-TEAM

VIVEK HATTANGADI

Building an E-TEAM 2

An E-TEAM is a FULLY ENGAGED TEAM

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Building an E-TEAM 3

Engagement

Has many meanings Vivek Hattangadi

Building an E-TEAM 4

Ask a few questions

• Personally and emotionally bound to the organization?• Take pride in recommending to other people?• Feel a close attachment to organization?

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Building an E-TEAM 5

Three steps to build an E-TEAM

• Trust people • Value people • Build a team

Vivek Hattangadi

Building an E-TEAM 6

Trust people

Listen with RESPECT

Display competence and proficiency

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Building an E-TEAM 7

Trust people Care for People

Look after their interests

PYGMALION-GALATEA EffectHave high expectations

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Trust people

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Building an E-TEAM 9

Trust people

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Value people Give Constructive Feedback

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11

Value people Apply the Principles of Servant Leadership

The King [the leader, the VP/CEO in pharma] shall consider as good, not what pleases himself but what pleases his subjects [The field staff – medical representatives]

The king [the leader, the VP/CEO in pharma] is a paid servant and enjoys the resources of the state together with the people

Chanakya interpreted for pharma

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Value people Take genuine interest in your peoples interests

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Building an E-TEAM 13

Build a team Understand what is not being said

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Build a team Build trust and cooperation amongst team members

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Build a team

Show respect

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Building an E-TEAM 16

Build a team Man is a social animal. Encourage social interaction amongst team members.

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Building an E-TEAM 17

Build a team Spend time with team members outside work, informally

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Building an E-TEAM 18

That’s about the E-Team

Now something more!

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Building an E-TEAM 19

Edition III of the only book on pharma brand management in Asia and Africa

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Building an E-TEAM 20

A book for First-Line Leaders of the Pharma IndustryHas autobiographical sketches of four pharma personalities who rose

from medical representatives to CEOs / MDs

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Building an E-TEAM 21

Total Communication The DNA of Effective Communication

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Building an E-TEAM 22Vivek Hattangadi

Building an E-TEAM 23

Thank you!

Vivek Hattangadi vivekhattangadi@theenablers.org / vivekhattangadi@yahoo.co.in

www.theenablers.org

Vivek Hattangadi