Twitter for Learning and Development Professionals

© Logicearth Learning Services, 2015 @logicearth

Twitter for L&D ProfessionalsOr, how to avoid spats, cats and trolls

Fiona Quigley, Director of Learning Innovation,

Logicearth Learning Services

@fionaquigs

Please feel free to share this presentation, but do

not re-use the images.

About me

1. Background in IT and teaching

2. Worked in organisational learning and development since early 2000s

3. Delivered training, created content, video production

4. Passionate about helping people and organisations to grow and develop

5. Worked in a variety of industries – public and private sector

@logicearth @fionaquigs

www.logicearth.com

About Logicearth

@logicearth @fionaquigs

• Use the panel at the right side of your screen

• Watch out for messages from Mark in Chat

• Respond to polls, click link, Mark will add to chat area

• Respond to questions – type in chat area

• If all else fails – call +44 28 90328311

• For 1-1 help – click Mark’s name to send a PM

Housekeeping

@logicearth @fionaquigs

Talk structure

@logicearth @fionaquigs

Poll

Think it could be a waste of time

Never, but heard others talking about it – am interested

Personal use

Used it a few times, but didn’t get it and gave up

I use it a bit, but want to learn more

I use it a lot for CPD and get good value out of it

Twitter use?

Q: What do you really think about Twitter?

Why bother?

Why bother?

The network age

"Work is learning and learning is the work"Harold Jarche, Canadian workplace learning expert

http://jarche.com/

PLN?

Trolls

Cats

Spats

Stalkers

Gossip

And more!?

Twitter challenges (myths?)

232m

Anyone know a good…

But it is more than that!

My Twitter story

Why bother?

My Twitter story

Professional network

Learning

Clients/jobs

Conferences

Friends

Beyond local

Why bother?

Building a PLN for CPD

Stop re-inventing the wheel

• Experienced practitioners

• Conference speakers

• Authors• New voices

• Industry experts

• Peer support

@logicearth

What is it?

What is it

A rolling personalised news feed

What is it

Profile

Twitter handle

Your window to the world

140 characters!

What is it

Contribute your voice

Key features

Key features

Basic twitter anatomy!

Replies

Hashtags

Retweets

Favourites

Tweets

Searching

Following

Key features

Following & Followers

Key features

Tweets in 140

Key features

Poll

Q: What could be your biggest challenge using only 140 characters?

140 characters – really?

Not sure, I would need to try it

Leaving out vital information

Oversimplifying/dumbing down

Risk of misunderstandings

Key features

Favourites

Key features

Retweets – support others/share

Key features

Replies

Key features

#Hashtags

Know any famous hashtags?

Key features

#Hashtags

Key features

Searching

You have a go?

You have a go

Can you:

Reply

Retweet

Favourite

Tweet

Find a hashtag

Follow (me!)

Practical steps for L&D

Practical Twitter uses for L&D

• Does anyone know…

• Support a course…

• Learning campaigns (e.g. NHS leadership)• Conference/event backchannels

• Twitter chats

• Welcome new clients/colleagues

• Reviews

• Problem solve (#TwitterIITD)

Practical steps

Twitter case study for learning

Practical steps

Twitter chats #Chat2lrn www.chat2lrn.wordpress.com

International groupL&D, eLearning, HR & tech etc

Every two weeks: Thurs 4-5pm GMT

Next chat:Thursday 29th Jan

Recommended chats for L&D

Practical steps

Thurs 4-5pm GMT

Twitter etiquette

Practical steps

"Seek first to understand, then to be understood"

Stephen Covey, 7-habits of highly effective people

Questions to ask yourself?

• What is your ‘voice’

• Why do you want to join?

• What will you do if people disagree?

• Who do you want to seek out (follow)

Tips

• Don’t Tweet anything you wouldn’t

want your boss or mother to read

• Know your confidentiality policy

• Conversation, not broadcast

• Share and help others

• Be a decent human!

• It is about community

@logicearth

Famous Twitter fails!

Be authentic!

Practical steps

You can’t control it! Educate employees

Tweets to a spoof account

@logicearth

Next steps- more help?

Practical steps

I will email everyone:

• Some blog posts on getting

started

• List of upcoming conference

hashtags (back channel)

• List of relevant twitter chats

@logicearth

Thanks for listening!Happy to take further questionsfiona.quigley@Logicearth.com

Twitter: @fionaquigs @logicearth

Practical steps for you