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© Logicearth Learning Services, 2015 @logicearth
Twitter for L&D ProfessionalsOr, how to avoid spats, cats and trolls
Fiona Quigley, Director of Learning Innovation,
Logicearth Learning Services
@fionaquigs
Please feel free to share this presentation, but do
not re-use the images.
About me
1. Background in IT and teaching
2. Worked in organisational learning and development since early 2000s
3. Delivered training, created content, video production
4. Passionate about helping people and organisations to grow and develop
5. Worked in a variety of industries – public and private sector
@logicearth @fionaquigs
www.logicearth.com
About Logicearth
@logicearth @fionaquigs
• Use the panel at the right side of your screen
• Watch out for messages from Mark in Chat
• Respond to polls, click link, Mark will add to chat area
• Respond to questions – type in chat area
• If all else fails – call +44 28 90328311
• For 1-1 help – click Mark’s name to send a PM
Housekeeping
@logicearth @fionaquigs
Talk structure
@logicearth @fionaquigs
Poll
Think it could be a waste of time
Never, but heard others talking about it – am interested
Personal use
Used it a few times, but didn’t get it and gave up
I use it a bit, but want to learn more
I use it a lot for CPD and get good value out of it
Twitter use?
Q: What do you really think about Twitter?
Why bother?
Why bother?
The network age
"Work is learning and learning is the work"Harold Jarche, Canadian workplace learning expert
http://jarche.com/
PLN?
Trolls
Cats
Spats
Stalkers
Gossip
And more!?
Twitter challenges (myths?)
232m
Anyone know a good…
But it is more than that!
My Twitter story
Why bother?
My Twitter story
Professional network
Learning
Clients/jobs
Conferences
Friends
Beyond local
Why bother?
Building a PLN for CPD
Stop re-inventing the wheel
• Experienced practitioners
• Conference speakers
• Authors• New voices
• Industry experts
• Peer support
@logicearth
What is it?
What is it
A rolling personalised news feed
What is it
Profile
Twitter handle
Your window to the world
140 characters!
What is it
Contribute your voice
Key features
Key features
Basic twitter anatomy!
Replies
Hashtags
Retweets
Favourites
Tweets
Searching
Following
Key features
Following & Followers
Key features
Tweets in 140
Key features
Poll
Q: What could be your biggest challenge using only 140 characters?
140 characters – really?
Not sure, I would need to try it
Leaving out vital information
Oversimplifying/dumbing down
Risk of misunderstandings
Key features
Favourites
Key features
Retweets – support others/share
Key features
Replies
Key features
#Hashtags
Know any famous hashtags?
Key features
#Hashtags
Key features
Searching
You have a go?
You have a go
Can you:
Reply
Retweet
Favourite
Tweet
Find a hashtag
Follow (me!)
Practical steps for L&D
Practical Twitter uses for L&D
• Does anyone know…
• Support a course…
• Learning campaigns (e.g. NHS leadership)• Conference/event backchannels
• Twitter chats
• Welcome new clients/colleagues
• Reviews
• Problem solve (#TwitterIITD)
Practical steps
Twitter case study for learning
Practical steps
Twitter chats #Chat2lrn www.chat2lrn.wordpress.com
International groupL&D, eLearning, HR & tech etc
Every two weeks: Thurs 4-5pm GMT
Next chat:Thursday 29th Jan
Recommended chats for L&D
Practical steps
Thurs 4-5pm GMT
Twitter etiquette
Practical steps
"Seek first to understand, then to be understood"
Stephen Covey, 7-habits of highly effective people
Questions to ask yourself?
• What is your ‘voice’
• Why do you want to join?
• What will you do if people disagree?
• Who do you want to seek out (follow)
Tips
• Don’t Tweet anything you wouldn’t
want your boss or mother to read
• Know your confidentiality policy
• Conversation, not broadcast
• Share and help others
• Be a decent human!
• It is about community
@logicearth
Famous Twitter fails!
Be authentic!
Practical steps
You can’t control it! Educate employees
Tweets to a spoof account
@logicearth
Next steps- more help?
Practical steps
I will email everyone:
• Some blog posts on getting
started
• List of upcoming conference
hashtags (back channel)
• List of relevant twitter chats
@logicearth
Thanks for listening!Happy to take further [email protected]
Twitter: @fionaquigs @logicearth
Practical steps for you
