Andrew Konya - Al and qualitative moderation and analysis

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andrew@remesh.ai

Qualitative Research in the Age of Artificial Intelligence

Andrew Konya

andrew@remesh.ai

Fundamental Question Gather Data Analyze Data Report.ppt

How to scale for Qual?

andrew@remesh.ai

Fundamental Question Gather Data Analyze Data Report.ppt

Data

“I just can’t vote for a corrupt politician. Trump is at least blunt and honest, but how he talks about women makes me feel really

uncomfortable. I am still undecided.”

Natural Language

Audio Video

andrew@remesh.ai

I enjoy walks with my dog

I like to stroll with my k9

fresh pastry in the morning is the best

warm donuts when I wake up are awesome

Concept Space

my dog walks with me to get donuts

andrew@remesh.ai

I enjoy walks with my dog

Language Embedding

Language Embedding

ie. 1 billion google news articles

concept space

Train on corpus

andrew@remesh.ai

I enjoy walks with my dog

Language Embedding

Language Embedding

0.1, 0.50.8, 0.6

concept space

high dimensional vector

andrew@remesh.ai

Semantic Similarity

concept space

I enjoy walks with my dog

I like to stroll with my k9

Language Embedding

Language Embedding

andrew@remesh.ai

Semantic Similarity

concept space

I enjoy walks with my dog

I like to stroll with my k9

Language Embedding

Language Embedding

= Similarity (high)

andrew@remesh.ai

Semantic Similarity

concept space

I enjoy walks with my dog Language Embedding

Language Embedding

= Similarity (low)

warm donuts when I wake up are awesome

andrew@remesh.ai

Semantic Clustering

I enjoy walks with my dog

I like to stroll with my k9

fresh pastry in the morning is the best

warm donuts when I wake up are awesome

concept space

LanguageEmbedding

LanguageEmbedding

LanguageEmbedding

LanguageEmbedding

andrew@remesh.ai

Semantic Clustering

I enjoy walks with my dog

I like to stroll with my k9

fresh pastry in the morning is the best

warm donuts when I wake up are awesome

concept space

•k-means•DBSCAN•hierarchical clustering•spectral clustering•etc.

Relevant Algos

andrew@remesh.ai

Semantic Attribute Analysis

Trump is blunt and honest, and has some skills for success, but how he talks about

women makes me feel really uncomfortable.

Language Embedding

concept space

Neural Network

Semantic Attributes

ability

empathy

personality

authenticity

similarity

andrew@remesh.ai

Semantic Attribute Analysis

Says it like it is. Honest. Blunt.

concept space

Neural Network

Semantic Attributes

ability

empathy

personality

authenticity

similarity

Language Embedding

andrew@remesh.ai

Semantic Attribute Analysis

andrew@remesh.ai

Linguistic Reasoning

•Memory Networks (MN)•Neural Turring Machines (NTM)

When does Sally cook?

A.I.

Sally cooks on weekends and holidays

Sally cooks when she has free time

Sally has free time over the holidays

Sally has free time on the weekendsRelevant Algos

andrew@remesh.ai

andrew@remesh.ai

andrew@remesh.ai

A.I.

andrew@remesh.ai

Conversation Automation

Templated Conversation

A.I.

A.I. A.I.

•Preprogramed flow by a human•Assisted by NLP/ML algos•Limited scope of conversation•Templated responses

•Semantic Classification •Entity Extraction

andrew@remesh.ai

Conversation Automation

A.I.

the taste is weird

LSTM LSTM LSTM LSTM

Thought Vector (in concept space)

LSTM LSTM LSTM

explain the taste

Seq2seq RNN•Trained on real conversation data•Can cover wide scope of dialogue•Does not use context

andrew@remesh.ai

Conversation Automation

A.I.

Seq2seq RNN with context•Trained on real conversation data•Can cover wide scope of dialogue•Does use context via context vector

Previous Context Vector

the taste is weird

LSTM LSTM LSTM LSTM

Thought Vector (in concept space)

LSTM LSTM LSTM

explain the taste bob

Current Context Vector

LSTM

andrew@remesh.ai

Conversation Automation

A.I.

Memory Networks•Trained on real conversation data•Can cover wide scope of dialogue•Context via NN addressable memory

Addressable Memory

the taste is weird

LSTM LSTM LSTM LSTM

Thought Vector (in concept space)

LSTM LSTM LSTM

explain the taste bob

Memory Vector

LSTM

NN

andrew@remesh.ai

Fundamental Question Gather Data Analyze Data Report.ppt

Automated conversation with participants

Automated analysisof conversations

Qualitative Research in the Age of Artificial Intelligence

andrew@remesh.ai

A.I.

Researcher Employees,Consumers,

Experts

Thanks

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