CIEA '17 - Marketing Q & A with Tim Miles

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PROJECT

DATE SPEAKER17 OCTOBER 2017 TIM MILES

MARKETING Q & ACIEA - NASHVILLE

For those associations with limited staff and

resources, which marketing tools/resources

give you the most bang for your buck?

FOUR!

TACTICS

TACTICS

STRATEGY TRUMPS

TACTICS

STRATEGY TOPS

THE SECRET KEY TO CREATIVITY?

SPREADSHEETS!

FREQUENCY

CONSISTENCY

RELEVANCE

Most effective promotional items?

LEVERAGE TECHNOLOGY

ENGAGE YOUR AUDIENCE

YOU IMPROVE WHAT YOU MEASURE AND

REWARD

Educators are the busiest people on earth.

How in the world do you get their attention

about anything when most are pulled so

many directions, they can barely think?

ASK THEM!

ASK YOURSELF:1. WHAT IS THE COMMON DENOMINATOR OF ALL

THE PEOPLE WE’RE TRYING TO ATTRACT?

2. WHY IS THAT THEIR COMMON DENOMINATOR?

3. WHAT IS THEIR GREAT FRUSTRATION/UNSCRATCHED ITCH?

ASK THEM:WHAT’S THE GREATEST CHALLENGE YOU FACE

INSIDE THE CLASSROOM TODAY?

WHAT’S THE GREATEST CHALLENGE YOU FACE OUTSIDE THE CLASSROOM TODAY?

IS THERE ANYTHING THAT KEEPS YOU UP NIGHTS?

ANSWER THEM!

FREQUENCY

CONSISTENCY

RELEVANCE

CONGRATULATIONS!

What are best practices for keeping

customers/members engaged without

becoming overbearing or annoying?

MEET THEM WHERE THEY ARE

MAKE THEM THE HEROES OF YOUR

STORIES

HELP, THEN…

REPURPOSE, THEN…

MEASURE & REWARD

How do you turn your member from being

"just a member" to an "engaged member"

who tells their friends about you/

distributes your materials? In other words,

how do you make them care? (Most don't,

they just want the insurance.)

5%

MEASURE & REWARD

Are there any email tricks you have that

help increase usage or follow-thru with

action items?

CHOICES

SEGMENTATION

MEDIA

FREQUENCY

MEET THEM WHERE THEY ARE

How do you best communicate

with employees?

FALSE CONSENSUS EFFECT

A person in our office said you if post too

much on Twitter/Facebook it becomes

noise and gets ignored. A consultant for

Big Machine Records states there is no

such thing as too many posts, especially

on twitter. Which is true?

COSCHEDULE

BUFFER

YOU IMPROVE WHAT YOU MEASURE AND

REWARD

GROW BIGGER EARS

RETURN SERVE

Hmm…most cost effective non-

physical way to gain members?

(direct mail, social media?)

FREQUENCY

CONSISTENCY

RELEVANCE

What should be included in a yearly

communication plan? How much should

be shared with employees outside the

communication team? How much do

employees want to know? The highlights?

The entire plan?

RELEVANCE

CREDIBILITY

ASK THEM!

What's the importance of online video

being professional produced vs. low tech?

DEFINE “PROFESSIONAL.”

How do you market to an internet

audience with a VERY limited website…

It won’t support the type of layout, videos,

graphics, and functions that would make

it appealing to a tech savvy generation.

WEBSITE IS NEVER FINISHED

MEASURE & REWARD

HUB V. SPOKES

RESPONSIVE / MOBILE-FRIENDLY

PROJECT

DATE SPEAKER17 OCTOBER 2017 TIM MILES

MARKETING Q & ACIEA - NASHVILLE

FREQUENCY

CONSISTENCY

RELEVANCE

THANK YOU!

October 24thBrandYourOwn.Business

PROJECT

DATE SPEAKER17 OCTOBER 2017 TIM MILES

MARKETING Q & ACIEA - NASHVILLE

TIMMILESCO.COM/CIEA17

PROJECT

DATE SPEAKER17 OCTOBER 2017 TIM MILES

MARKETING Q & ACIEA - NASHVILLE

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