Steps to Keep Large Content Projects on Track

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Stefan Winkler's presentation at the 2014 CopyPress Unconference in Chicago

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UNCON F E R ENC E

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Steps to Keep Large Content Projects on Track

UNCONF E R ENC E

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Presented by | Stefan Winkler

Stefan Winkler

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+ Sgt. Winkler Combat Photojournalist, USMC

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Partner/Dir. Marketing, InfiniteNine

Former VP Operations, CopyPress

韦腾风 (Wei TengFeng)

Current VP Client Services, CopyPress

Content campaigns for brands like:

BEFORE MONICA

Content Projects Gone Bad

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Content Projects Gone Bad

How the client

explained it

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Content Projects Gone Bad

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How the content strategist envisioned it

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Content Projects Gone Bad

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How the production lead understood it

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Content Projects Gone Bad

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How the

style guide

documented it

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Content Projects Gone Bad

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How the creatives produced it

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Content Projects Gone Bad

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How the search team optimized it

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Content Projects Gone Bad

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When it was delivered

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Content Projects Gone Bad

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What the client really needed

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Why Big Projects Go Bad

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Vague Instructions

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Ambiguous Objectives

Obscure Audience

Intangible Descriptors

Anemic Style Guide

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Poor Management

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Failure to Test

Failure to Communicate

Inadequate Quality Control

Multiple Chefs

Unreasonable Timelines

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Occasionally, I’ll hit somebody with my car ... So sue me.

- Michael Scott

Scalable Content Process

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Error rate dropped from+

15%

3%

Gathering Tangible Information

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Gathering Tangible Information

Clarify Objectives

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Gathering Tangible Information

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+ Understand Audience

Gathering Tangible Information

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+ Crystalize Concepts

Gathering Tangible Information

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+ Pinpoint Examples

Gathering Tangible Information

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Pinpoint Examples+

Craft a Comprehensive Guide

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Grammer

Tone/Voice

Formatting

Optimization

Concrete Examples

Brand Trademarks

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Test, Then Scale

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Outline

Sample Piece

Wireframe

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Quality Control

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Communication

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You’re angry. With who?

Timely Communication

Milestone Approvals

Meaningful Feedback

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One Chef

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Final on Style Guide

Manage Expectations

Manage Timelines

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Don’t Short the Process

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Questions?

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Stefan Winklerswinkler@copypress.com

@stellarstef

310.598.9994